Details

    • Type: Gutters/Downpipes/Corner Cappings (8 Weeks) Gutters/Downpipes/Corner Cappings (8 Weeks)
    • Status: Complete
    • Priority: Over 8 Weeks Over 8 Weeks
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      Manufacturer Attending
    • Hire_or_Retail:
      Retail
    • Serial:
      1770001
    • Manufacturer:
      ABI
    • Model:
      Ashcrofy
    • Year:
      2014
    • Size:
      38x12
    • ID Number:
      w0001766
    • Status Colour:
      Complete Complete
    • Stock_Number:
      31068
    • Times Scheduled:
      0
    • Park_Company:
       Treworgans Holiday Park
    • Park_Postcode:
      TR8 5HH
    • Park_Phone:
      01637 830200
    • Park_Email:
      mike@treworgansholidaypark.co.uk
    • Park_Code:
      TREW03
    • Park_Key_Account:
      No
    1. 13.2.15.jpg
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    2. 15.12.14.jpg
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    3. 16.1.15.jpg
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    4. 16.12.14.jpg
      271 kB
    5. 16.12.14.jpg
      257 kB
    6. 29.1.15.jpg
      150 kB
    7. 29.1.15.jpg
      145 kB
    8. 30.1.15.jpg
      170 kB
    9. 30.1.15.jpg
      137 kB

      Issue Links

        Activity

        Ellie W (Inactive) created issue -
        Ellie W (Inactive) made changes -
        Field Original Value New Value
        Issue Type Lounge Furniture (8 Weeks) [ 33 ] Gutters/Downpipes/Corner Cappings (8 Weeks) [ 25 ]
        Ellie W (Inactive) made changes -
        Park_Key_Account false
        Park_Postcode TR8 5HH
        Park_Phone 01637 830200
        Park_Code TREW03
        Park_Address2 Cubert
        Park_City Newquay
        Park_Address Treworgans
        Hide
        Ellie W (Inactive) added a comment -
        Submitted into ABI
        Show
        Ellie W (Inactive) added a comment - Submitted into ABI
        Ellie W (Inactive) made changes -
        Attachment 15.12.14.jpg [ 80116 ]
        Ellie W (Inactive) made changes -
        Status Open [ 1 ] Submitted [ 10001 ]
        Claire Folland made changes -
        Attachment 16.12.14.jpg [ 80260 ]
        Claire Folland made changes -
        ID Number w0001766
        Claire Folland made changes -
        Attachment 16.12.14.jpg [ 80261 ]
        Claire Folland made changes -
        Status Submitted [ 10001 ] Acknowledged [ 10005 ]
        Claire Folland made changes -
        Status Acknowledged [ 10005 ] Rejected [ 10002 ]
        Hide
        Claire Folland added a comment -
        ABI have rejected due to transport damage
        Show
        Claire Folland added a comment - ABI have rejected due to transport damage
        Hide
        Ellie W (Inactive) added a comment -
        Emailed Dan@ ABI to ask for a price on this part
        Show
        Ellie W (Inactive) added a comment - Emailed Dan@ ABI to ask for a price on this part
        Ellie W (Inactive) made changes -
        Attachment 16.1.15.jpg [ 81942 ]
        Hide
        Ellie W (Inactive) added a comment -
        This seems to have been missed of the order when I ordered it with Dan - asked him for a price on this
        Show
        Ellie W (Inactive) added a comment - This seems to have been missed of the order when I ordered it with Dan - asked him for a price on this
        Ellie W (Inactive) made changes -
        Attachment 29.1.15.jpg [ 82747 ]
        Hide
        Ellie W (Inactive) added a comment -
        Emailed Mike @ Treworgans to take a photograph of this to send to Dan as he has requested this so he can put the correct part on order for me
        Show
        Ellie W (Inactive) added a comment - Emailed Mike @ Treworgans to take a photograph of this to send to Dan as he has requested this so he can put the correct part on order for me
        Ellie W (Inactive) made changes -
        Attachment 29.1.15.jpg [ 82750 ]
        Adrienne Barwell (Inactive) made changes -
        Assignee Ellie W [ temp ] Lorraine Pryor [ lorraine ]
        Hide
        Ellie W (Inactive) added a comment -
        I emailed Mike @ Treworgans however I don't think he understood what I meant and sent me a photograph of the damaged kitchen corner unit (the claim for this has already been processed~) I have sent him another email explaining that I need a photograph of the external fascia corner on the roof which is damaged and am awaiting a response from him
        Show
        Ellie W (Inactive) added a comment - I emailed Mike @ Treworgans however I don't think he understood what I meant and sent me a photograph of the damaged kitchen corner unit (the claim for this has already been processed~) I have sent him another email explaining that I need a photograph of the external fascia corner on the roof which is damaged and am awaiting a response from him
        Ellie W (Inactive) made changes -
        Attachment 30.1.15.jpg [ 82884 ]
        Ellie W (Inactive) made changes -
        Attachment 30.1.15.jpg [ 82885 ]
        Hide
        Lorraine Pryor (Inactive) added a comment -
        The issue has just been emailed to: *elliew@surfbay.co.uk*, \\
        with subject: *(ABI-5440) PDI reports end roof corner fascia bent * \\
         \\
        and content:\\
        ----
        Ellie,
        When you in on Thursday can you chase the park up again from your last email..
        Thanks
        Rain
        Show
        Lorraine Pryor (Inactive) added a comment - The issue has just been emailed to: * elliew@surfbay.co.uk *, \\ with subject: *( ABI-5440 ) PDI reports end roof corner fascia bent * \\  \\ and content:\\ ---- Ellie, When you in on Thursday can you chase the park up again from your last email.. Thanks Rain
        Hide
        Ellie W (Inactive) added a comment -
        I emailed Mike @ Treworgans to chase this photograph
        Show
        Ellie W (Inactive) added a comment - I emailed Mike @ Treworgans to chase this photograph
        Ellie W (Inactive) made changes -
        Attachment 13.2.15.jpg [ 83693 ]
        Adrienne Barwell (Inactive) made changes -
        Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
        Hide
        Lorraine Pryor (Inactive) added a comment -
        Called Mike at the park re this part, on paradox it shows that the park done their own transport, but MIke states that we arranged it.
        I will close this and will set this up a GW.
        Show
        Lorraine Pryor (Inactive) added a comment - Called Mike at the park re this part, on paradox it shows that the park done their own transport, but MIke states that we arranged it. I will close this and will set this up a GW.
        Lorraine Pryor (Inactive) made changes -
        Status Rejected [ 10002 ] Resolved [ 5 ]
        Resolution Completed [ 1 ]
        Lorraine Pryor (Inactive) made changes -
        Status Resolved [ 5 ] Complete [ 6 ]
        Lorraine Pryor (Inactive) made changes -
        Link This issue Same Van GW-744 [ GW-744 ]
        Hide
        Lorraine Pryor (Inactive) added a comment -
        The issue has just been emailed to: *elliew@surfbay.co.uk*, \\
        with subject: *(ABI-5440) PDI reports end roof corner fascia bent * \\
         \\
        and content:\\
        ----
        Hi ellie,
        I called mike at the park and he has promised that he will send the photo over of the corner, I have close this claim and set it up under GW-744.
        So if he does sent the photo then we can get the cost from ABI/ ecs..
        Rain
        Show
        Lorraine Pryor (Inactive) added a comment - The issue has just been emailed to: * elliew@surfbay.co.uk *, \\ with subject: *( ABI-5440 ) PDI reports end roof corner fascia bent * \\  \\ and content:\\ ---- Hi ellie, I called mike at the park and he has promised that he will send the photo over of the corner, I have close this claim and set it up under GW-744 . So if he does sent the photo then we can get the cost from ABI/ ecs.. Rain
        made changes -
        Park_Key_Account false
        made changes -
        Park_Contact
        made changes -
        Park_Key_Account No
        made changes -
        Park_Email
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open Submitted Submitted
        7m 4s 1 temp 15/Dec/14 10:03 AM
        Submitted Submitted Acknowledged Acknowledged
        1d 1h 32m 1 Claire Folland 16/Dec/14 11:36 AM
        Acknowledged Acknowledged Rejected Rejected
        2s 1 Claire Folland 16/Dec/14 11:36 AM
        Rejected Rejected Resolved Resolved
        76d 4h 57m 1 Lorraine Pryor (Inactive) 02/Mar/15 4:33 PM
        Resolved Resolved Complete Complete
        3s 1 Lorraine Pryor (Inactive) 02/Mar/15 4:33 PM

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            Dates

            • Due:
              Created:
              Updated:
              Resolved: