Details
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Type:
Mattress (8 Weeks)
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Status: Complete
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Priority:
Critical
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Resolution: Completed
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Labels:None
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Customer Code:MERR01
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Park:Merrybee
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Postcode:TA8 2RD
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Responsibility:SurfBay Attending
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Serial:1470001
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Model:Derwent
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Size:38x12
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Status Colour:
Complete
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Park_Company:Not defined
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SLA Status:
Description
Lounge curtain track ends missing on various windows
Activity
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Ann Johnston (Inactive)
added a comment -
Permalink
Issued worksheet for Steve to attend.
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Ann Johnston (Inactive)
added a comment - Issued worksheet for Steve to attend.
no keys on site, could not gain access to the unit, we will re-schedule w/c 2/5/11
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Adrienne Barwell (Inactive)
added a comment - no keys on site, could not gain access to the unit, we will re-schedule w/c 2/5/11
Mike from Brean advises that there is now a key on site, Steve to attend possibly next week.
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Ann Johnston (Inactive)
added a comment - Mike from Brean advises that there is now a key on site, Steve to attend possibly next week.
Steve advises that curtain track ends are missing on 2x bedroom windows. Plastic blocks keep falling off.
Paperwork passed back to Ann
Paperwork passed back to Ann
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Adrienne Barwell (Inactive)
added a comment - Steve advises that curtain track ends are missing on 2x bedroom windows. Plastic blocks keep falling off.
Paperwork passed back to Ann
Spoke to Diane, she needs a photo of the parts as there are so many different ones that ABI use. Called Dougie, they are doing a PDI close by tomorrow and will get the photos taken then. Dougie to advise.
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Ann Johnston (Inactive)
added a comment - Spoke to Diane, she needs a photo of the parts as there are so many different ones that ABI use. Called Dougie, they are doing a PDI close by tomorrow and will get the photos taken then. Dougie to advise.
As of today Dougie still can't gain access to the van as the customers have taken the key with them. I will continue to call Dougie for an update.
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Ann Johnston (Inactive)
added a comment - As of today Dougie still can't gain access to the van as the customers have taken the key with them. I will continue to call Dougie for an update.
Spoke to Mike at Brean, he will go and try to gain access today or tomorrow to take photos of the curtain track ends..
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Ann Johnston (Inactive)
added a comment - Spoke to Mike at Brean, he will go and try to gain access today or tomorrow to take photos of the curtain track ends..
Phoned Dougie, they have been very busy but are aware that they need to attend to this issue.
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Ann Johnston (Inactive)
added a comment - Phoned Dougie, they have been very busy but are aware that they need to attend to this issue.
Curtain track ends taken from unit in the showroom, a photograph has been sent to Rea, asking for some replacements to be posted to us
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Adrienne Barwell (Inactive)
added a comment - Curtain track ends taken from unit in the showroom, a photograph has been sent to Rea, asking for some replacements to be posted to us
comp by Steve
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Adrienne Barwell (Inactive)
added a comment - comp by Steve