Atlas
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  2. ATL-11388

Peeling wood veneer in the lounge

          Details

          • Type: Small Fittings (8 Weeks) Small Fittings (8 Weeks)
          • Status: Resolved
          • Priority: Normal Normal
          • Resolution: Completed
          • Labels:
            None
          • Responsibility:
            Manufacturer Attending
          • Plot:
            SC2
          • Hire_or_Retail:
            Retail
          • Serial:
            23at026434/14
          • Model:
            Debonair lodge
          • Year:
            2023
          • Size:
            40x20
          • ID Number:
            68883
          • Status Colour:
            Resolved Resolved
          • Stock_Number:
            40340
          • Times Scheduled:
            1
          • Park_Company:
             Home Farm Holiday Centre - Dibby
          • Park_Postcode:
            TA4 4DP
          • Park_Phone:
            01984 632487
          • Park_Email:
            homefarmholidaycentre@gmail.com dib@homefarmholidaycentre.co.uk
          • Park_Code:
            HOME02
          • Park_Key_Account:
            Yes
          • SLA Status:
          1. Capture.JPG
            156 kB
          2. Capture.JPG
            136 kB

            Activity

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            Claire Folland created issue -
            Claire Folland made changes -
            Field Original Value New Value
            Summary CLONE - Peeling wood veneer in bedrooms 1 and 2 Peeling wood veneer in the lounge
            Claire Folland made changes -
            Attachment Capture.JPG [ 382208 ]
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            Claire Folland added a comment -
            received email from park, submitted into atlas
            Show
            Claire Folland added a comment - received email from park, submitted into atlas
            Claire Folland made changes -
            ID Number 68883
            Claire Folland made changes -
            Status Open [ 1 ] Submitted [ 10001 ]
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            Claire Folland added a comment -
            Afternoon Claire,

            Regarding the attached claim.

            Has this unit been sold? If so, can you please provide the plot number, date of sale and owner details.

            Secondly, we need photos for the following issues:
            - Poor sealant inside front door and next to patio door
            - Leaking bath shower screen
            - Peeling wood veneer in bedrooms 1 and 2
            - Peeling wood veneer in the lounge
            - Tiny chip on kitchen Belfast sink
            - Stains on carpet where carpet meets vinyl floor
            For the woodwork, we require a photo of the issue and of the unit in full so that we can see the location of the fault in relation to the piece of furniture.

            emailed park asking for photo
            Show
            Claire Folland added a comment - Afternoon Claire, Regarding the attached claim. Has this unit been sold? If so, can you please provide the plot number, date of sale and owner details. Secondly, we need photos for the following issues: - Poor sealant inside front door and next to patio door - Leaking bath shower screen - Peeling wood veneer in bedrooms 1 and 2 - Peeling wood veneer in the lounge - Tiny chip on kitchen Belfast sink - Stains on carpet where carpet meets vinyl floor For the woodwork, we require a photo of the issue and of the unit in full so that we can see the location of the fault in relation to the piece of furniture. emailed park asking for photo
            Claire Folland made changes -
            Status Submitted [ 10001 ] Awaiting Customer Info [ 10012 ]
            Claire Folland made changes -
            Status Awaiting Customer Info [ 10012 ] Submitted [ 10001 ]
            Hide
            Permalink
            Claire Folland added a comment -
            complete by atlas, no date on the portal
            Show
            Claire Folland added a comment - complete by atlas, no date on the portal
            Claire Folland made changes -
            Status Submitted [ 10001 ] Acknowledged [ 10005 ]
            Claire Folland made changes -
            Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
            Claire Folland made changes -
            Times Scheduled 0 1
            Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
            Plot
            Claire Folland made changes -
            Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
            Resolution Completed [ 1 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Submitted Submitted
            		14m 36s 1 Claire Folland 20/May/24 12:25 PM
            Submitted Submitted Awaiting Customer Info Awaiting Customer Info
            		1d 4h 25m 1 Claire Folland 21/May/24 4:50 PM
            Awaiting Customer Info Awaiting Customer Info Submitted Submitted
            		20d 23h 47m 1 Claire Folland 11/Jun/24 4:37 PM
            Submitted Submitted Acknowledged Acknowledged
            		48d 4h 30m 1 Claire Folland 29/Jul/24 9:08 PM
            Acknowledged Acknowledged Worksheet Issued Worksheet Issued
            		2s 1 Claire Folland 29/Jul/24 9:08 PM
            Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
            		10s 1 Claire Folland 29/Jul/24 9:08 PM
            Engineer Scheduled Engineer Scheduled Resolved Resolved
            		5s 1 Claire Folland 29/Jul/24 9:08 PM

              People

              • Assignee:
                Claire Folland
                Reporter:
                Claire Folland
                Participants:
              • Watchers:
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                Dates

                • Due:
                  Created:
                  Updated:
                  Resolved: