Details

    • Type: Small Fittings (8 Weeks) Small Fittings (8 Weeks)
    • Status: Resolved
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      Manufacturer Attending
    • Plot:
      G033
    • Hire_or_Retail:
      Retail
    • Serial:
      AT026292/14
    • Model:
      Chorus
    • Year:
      2023
    • Size:
      36x12
    • ID Number:
      69425
    • Status Colour:
      Resolved Resolved
    • Stock_Number:
      39733
    • Times Scheduled:
      0
    • Park_Company:
       Shorefield Holiday Village
    • Park_Postcode:
      SO41 0LH
    • Park_Contact:
      Katrina Philp
    • Park_Phone:
      01590 648 307
    • Park_Email:
      Katrina.Philp@shorefield.co.uk
    • Park_Code:
      SHOR01
    • Park_Key_Account:
      Yes
    • SLA Status:
    1. Capture.JPG
      79 kB
    2. Capture.JPG
      186 kB

      Activity

      Claire Folland created issue -
      Claire Folland made changes -
      Field Original Value New Value
      Summary CLONE - twin bedroom radiator will not come on no mirrors hung in unit
      Issue Type Radiators (4 Weeks) [ 36 ] Small Fittings (8 Weeks) [ 1 ]
      Claire Folland made changes -
      Attachment Capture.JPG [ 383032 ]
      Hide
      Claire Folland added a comment -
      Received email from park, submitted into atlas
      Show
      Claire Folland added a comment - Received email from park, submitted into atlas
      Claire Folland made changes -
      ID Number 69425
      Claire Folland made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Claire Folland made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Hide
      Claire Folland added a comment -
      atlas engineer to attend
      Show
      Claire Folland added a comment - atlas engineer to attend
      Hide
      Claire Folland added a comment -
      Good Afternoon,

      Regarding the attached claim.

      The following issue has been rejected as standard:
      - no mirrors hung in unit

      One of our engineer’s has attended this week and reported the following:
      The only mirror missing is the lounge, but does not have one here please check spec
      Having checked the specification for this van, we cannot find anything to say that there should be a mirror in the lounge. As such this issue has been rejected.

      Kind regards,
      Rosy.
      Show
      Claire Folland added a comment - Good Afternoon, Regarding the attached claim. The following issue has been rejected as standard: - no mirrors hung in unit One of our engineer’s has attended this week and reported the following: The only mirror missing is the lounge, but does not have one here please check spec Having checked the specification for this van, we cannot find anything to say that there should be a mirror in the lounge. As such this issue has been rejected. Kind regards, Rosy.
      Claire Folland made changes -
      Status Acknowledged [ 10005 ] Rejected [ 10002 ]
      Claire Folland made changes -
      Status Rejected [ 10002 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      12m 3s 1 Claire Folland 31/May/24 4:38 PM
      Submitted Submitted Acknowledged Acknowledged
      59d 4h 18m 1 Claire Folland 29/Jul/24 8:57 PM
      Acknowledged Acknowledged Rejected Rejected
      18h 22m 1 Claire Folland 30/Jul/24 3:19 PM
      Rejected Rejected Resolved Resolved
      27d 5h 46m 1 Claire Folland 26/Aug/24 9:05 PM

        People

        • Assignee:
          Claire Folland
          Reporter:
          Claire Folland
          Participants:
        • Watchers:
          0 Start watching this issue

          Dates

          • Due:
            Created:
            Updated:
            Resolved: