Details
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Type:
Wallboards/Ceiling Boards (8 Weeks)
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Status: Resolved
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:PV20
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Hire_or_Retail:Retail
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Serial:AT026380/14
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Model:Lilac lodge
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Year:2023
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Size:40x16
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ID Number:78241
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Status Colour:
Resolved
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Stock_Number:40906
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Times Scheduled:0
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Park_Company:Ladram Bay Holiday Centre
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Park_Postcode:EX9 7BX
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Park_Phone:01395 568761
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Park_Email:info@ladrambay.co.uk
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Park_Code:LADR01
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Park_Key_Account:Yes
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - utility, poor silicone to rh corner viewed from entrance door | lounge- entrance door catching |
| Serial | AT023680/14 | AT026380/14 |
| Attachment | Capture.JPG [ 394550 ] |
| ID Number | 78241 |
Hide
Claire Folland
added a comment -
Permalink
received email from park, submitted into Atlas
Show
Claire Folland
added a comment - received email from park, submitted into Atlas
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Rejected [ 10002 ] |
Hi Claire.
This claim has been assessed all none manufacturing damage re chips, marks, dents, loose fittings etc have been rejected as not covered under warranty.
The numerous lines for missing or poor silicon Atlas will assess without obligation as a goodwill gesture, these should have been reported at the point of sale and in some pictures, it doesn’t look like the product colour that Atlas would use hence assess without obligation.
Atlas will attend to the doors and windows.
Kind Regards
Julia
emailed park
This claim has been assessed all none manufacturing damage re chips, marks, dents, loose fittings etc have been rejected as not covered under warranty.
The numerous lines for missing or poor silicon Atlas will assess without obligation as a goodwill gesture, these should have been reported at the point of sale and in some pictures, it doesn’t look like the product colour that Atlas would use hence assess without obligation.
Atlas will attend to the doors and windows.
Kind Regards
Julia
emailed park
Show
Claire Folland
added a comment - Hi Claire.
This claim has been assessed all none manufacturing damage re chips, marks, dents, loose fittings etc have been rejected as not covered under warranty.
The numerous lines for missing or poor silicon Atlas will assess without obligation as a goodwill gesture, these should have been reported at the point of sale and in some pictures, it doesn’t look like the product colour that Atlas would use hence assess without obligation.
Atlas will attend to the doors and windows.
Kind Regards
Julia
emailed park
| Status | Rejected [ 10002 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
1h 14m | 1 | Claire Folland | 14/Jan/25 10:51 AM | |||||
|
6d 3h 16m | 1 | Claire Folland | 20/Jan/25 2:07 PM | |||||
|
2s | 1 | Claire Folland | 20/Jan/25 2:07 PM | |||||
|
49d 21h 2m | 1 | Claire Folland | 11/Mar/25 11:10 AM |
