Details
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Type:
Carpets and vinyls (8 weeks)
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Status: Complete
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Priority:
Critical
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Resolution: Completed
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Labels:None
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Customer Code:TURN03
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Park:South Somerset
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Postcode:TA20 1QD
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Responsibility:Manufacturer Attending
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Serial:AT008056/02
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Model:Sagittarius
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Size:40X12
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Status Colour:
Complete
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Park_Company:Not defined
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Issue Type | Furniture & Fittings (8 Weeks) [ 1 ] | Carpets and vinyls (4 weeks) [ 13 ] |
| Due Date | 2011-12-09 00:00:00.0 | 2011-11-11 00:00:00.0 |
| Summary | CLONE - bedroom 2 - black marks on wall | en-suite bathroom -stain on carpet |
| Description | requires new wall paper |
| Attachment | screenshot-1.jpg [ 18894 ] |
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Claire Folland
added a comment -
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submitted into Atlas
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Claire Folland
added a comment - submitted into Atlas
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
abi have acknowledge that they do have these all on there system.
Mr Gwyn weeks has called to chase them up today. I have e-mailed michele to see if she can get any idea of a date
Mr Gwyn weeks has called to chase them up today. I have e-mailed michele to see if she can get any idea of a date
Show
Lorraine Pryor (Inactive)
added a comment - abi have acknowledge that they do have these all on there system.
Mr Gwyn weeks has called to chase them up today. I have e-mailed michele to see if she can get any idea of a date
| Attachment | screenshot-2.jpg [ 19701 ] |
called mr weeks to say that they have received all the claims and will update him once they give me a date.
I have just spoken to michele to check she has the e-mail, and to say that i need an answer asap re an idea of dates.
as i was talking to her she said that she was working on it.
I have just spoken to michele to check she has the e-mail, and to say that i need an answer asap re an idea of dates.
as i was talking to her she said that she was working on it.
Show
Lorraine Pryor (Inactive)
added a comment - called mr weeks to say that they have received all the claims and will update him once they give me a date.
I have just spoken to michele to check she has the e-mail, and to say that i need an answer asap re an idea of dates.
as i was talking to her she said that she was working on it.
As of the 10th Nov Michele at Atlas has advised me that this job won’t be done until 1st or 2nd week of DEC, as they have to order the doors in.
I have advised Mr Weeks of this today.
Date: 23trdnov : call Atlas to see if they have a date yet??? Then up date Mr Weeks 07971 53196.
I have advised Mr Weeks of this today.
Date: 23trdnov : call Atlas to see if they have a date yet??? Then up date Mr Weeks 07971 53196.
Show
Lorraine Pryor (Inactive)
added a comment - As of the 10th Nov Michele at Atlas has advised me that this job won’t be done until 1st or 2nd week of DEC, as they have to order the doors in.
I have advised Mr Weeks of this today.
Date: 23trdnov : call Atlas to see if they have a date yet??? Then up date Mr Weeks 07971 53196.
| Attachment | screenshot-3.jpg [ 19745 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 5/Dec/11 |
| Workflow | Surfbay [ 49854 ] | Copy of Surfbay [ 51867 ] |
| Workflow | Copy of Surfbay [ 51867 ] | Surfbay [ 59179 ] |
| Priority | Normal [ 21 ] | High [ 23 ] |
| Priority | High [ 23 ] | Critical [ 24 ] |
| Attachment | screenshot-4.jpg [ 20695 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
Michele at Atlas has sent me an e-mail to confirm that this job has now been completed.
Show
Lorraine Pryor (Inactive)
added a comment - Michele at Atlas has sent me an e-mail to confirm that this job has now been completed.
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Surfbay [ 59179 ] | Manufacturers ver 2.0 [ 85257 ] |
| Workflow | Manufacturers ver 2.0 [ 85257 ] | Manufacturers ver 2.1 [ 123600 ] |
| Workflow | Manufacturers ver 2.1 [ 123600 ] | Manufacturers ver 2.2 [ 140841 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
2h 10m | 1 | Claire Folland | 14/Oct/11 1:52 PM | |||||
|
26d 26m | 1 | Lorraine Pryor (Inactive) | 09/Nov/11 1:19 PM | |||||
|
1d 2h 6m | 1 | Lorraine Pryor (Inactive) | 10/Nov/11 3:25 PM | |||||
|
4s | 1 | Lorraine Pryor (Inactive) | 10/Nov/11 3:25 PM | |||||
|
2s | 1 | Lorraine Pryor (Inactive) | 10/Nov/11 3:25 PM | |||||
|
2m 14s | 1 | Lorraine Pryor (Inactive) | 10/Nov/11 3:28 PM | |||||
|
35d 23h 28m | 1 | Lorraine Pryor (Inactive) | 16/Dec/11 2:56 PM | |||||
|
14m 57s | 1 | Lorraine Pryor (Inactive) | 16/Dec/11 3:11 PM |
