Details
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Type:
Electrical Faults (2 Weeks)
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Status: Complete
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Priority:
Critical
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Resolution: Completed
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Labels:None
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Customer Code:GORSE01
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Park:Gorselands Caravan Park
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Postcode:DT2 9DJ
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Responsibility:Manufacturer Attending
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Plot:81
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Serial:AT008046/02
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Model:Andromeda
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Status Colour:
Complete
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Park_Company:Not defined
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SLA Status:
Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
2d 23h 16m | 1 | Claire Folland | 17/Oct/11 1:29 PM | |||||
|
25d 2h 12m | 1 | Lorraine Pryor (Inactive) | 11/Nov/11 2:41 PM | |||||
|
6s | 1 | Lorraine Pryor (Inactive) | 11/Nov/11 2:42 PM | |||||
|
5s | 1 | Lorraine Pryor (Inactive) | 11/Nov/11 2:42 PM | |||||
|
4s | 1 | Lorraine Pryor (Inactive) | 11/Nov/11 2:42 PM | |||||
|
11s | 1 | Lorraine Pryor (Inactive) | 11/Nov/11 2:42 PM | |||||
|
61d 17m | 1 | Lorraine Pryor (Inactive) | 11/Jan/12 2:59 PM | |||||
|
32d 20h 57m | 1 | Adrienne Barwell (Inactive) | 13/Feb/12 11:57 AM | |||||
|
27m 40s | 1 | Adrienne Barwell (Inactive) | 13/Feb/12 12:25 PM |
| Workflow | Manufacturers ver 2.1 [ 123748 ] | Manufacturers ver 2.2 [ 140986 ] |
| Workflow | Manufacturers ver 2.0 [ 85427 ] | Manufacturers ver 2.1 [ 123748 ] |
| Workflow | Surfbay [ 59207 ] | Manufacturers ver 2.0 [ 85427 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Resolution | Completed [ 1 ] | |
| Status | Engineer Visit Rescheduled [ 10010 ] | Resolved [ 5 ] |
Hide
Adrienne Barwell (Inactive)
added a comment -
Permalink
Atlas advise this is comp
Show
Adrienne Barwell (Inactive)
added a comment - Atlas advise this is comp
This is still showing on Atlas outstanding list, but it doesn't state when their engineer ill be attending I have sent and e-mail to Michele to ask?
Show
Lorraine Pryor (Inactive)
added a comment - This is still showing on Atlas outstanding list, but it doesn't state when their engineer ill be attending I have sent and e-mail to Michele to ask?
| Attachment | screenshot-6.jpg [ 20986 ] |
| Status | Engineer Scheduled [ 10000 ] | Engineer Visit Rescheduled [ 10010 ] |
| Work Scheduled | 12/Dec/11 | 6/Feb/12 |
As of 10 th Jan- Atlas outstanding report shows that the engineer are now due w/c 06th feb 2012.
I will e-mail the park to advise them.
I will e-mail the park to advise them.
Show
Lorraine Pryor (Inactive)
added a comment - - edited As of 10 th Jan- Atlas outstanding report shows that the engineer are now due w/c 06th feb 2012.
I will e-mail the park to advise them.
| Issue Type | Doors windows & Shower Doors (4 Weeks) [ 4 ] | Electrical (2 Weeks) [ 8 ] |
spoke to Brenda, she has not seen Atlas, will give it a chase
Show
Claire Folland
added a comment - spoke to Brenda, she has not seen Atlas, will give it a chase
| Priority | High [ 23 ] | Critical [ 24 ] |
| Priority | Normal [ 21 ] | High [ 23 ] |
| Attachment | screenshot-5.jpg [ 20275 ] |
| Attachment | screenshot-4.jpg [ 20274 ] |
| Workflow | Copy of Surfbay [ 51896 ] | Surfbay [ 59207 ] |
| Workflow | Surfbay [ 49857 ] | Copy of Surfbay [ 51896 ] |
GRAHAM FROM ATLAS HAS CALLED ME TO SEE IF THEY CAN EITHER SEND THIS, OR CAN THEY DO IT WHEN THEY GO DOWN THAT WAY.
SPOKE TO ADE AND WE HAVE ADVISED HIM TO DO IT WHEN THEY GO DOWN THERE.
LOOKING AT MY LIST THIS IS GOING TO BE 2 OR 3RD WEEK IN DEC AS THEY ARE DOING TO OTHER JOBS ON SITE.
SPOKE TO ADE AND WE HAVE ADVISED HIM TO DO IT WHEN THEY GO DOWN THERE.
LOOKING AT MY LIST THIS IS GOING TO BE 2 OR 3RD WEEK IN DEC AS THEY ARE DOING TO OTHER JOBS ON SITE.
Show
Lorraine Pryor (Inactive)
added a comment - GRAHAM FROM ATLAS HAS CALLED ME TO SEE IF THEY CAN EITHER SEND THIS, OR CAN THEY DO IT WHEN THEY GO DOWN THAT WAY.
SPOKE TO ADE AND WE HAVE ADVISED HIM TO DO IT WHEN THEY GO DOWN THERE.
LOOKING AT MY LIST THIS IS GOING TO BE 2 OR 3RD WEEK IN DEC AS THEY ARE DOING TO OTHER JOBS ON SITE.
| Category | RTM | Manufacturer Attending |
| Category | Manufacturer Attending | RTM |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 12/Dec/11 |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
MICHEL AT ATLAS HAVE ADVISED ME THAT THIS WILL BE DONE 2ND/ 3RD WEEK OF DEC 2011
Show
Lorraine Pryor (Inactive)
added a comment - MICHEL AT ATLAS HAVE ADVISED ME THAT THIS WILL BE DONE 2ND/ 3RD WEEK OF DEC 2011
| Attachment | screenshot-3.jpg [ 19799 ] |
| Attachment | screenshot-2.jpg [ 19661 ] |
called michele at atlas to chase this up.
She is going to call me back with an update, as soon as she does i can then update the park.
She is going to call me back with an update, as soon as she does i can then update the park.
Show
Lorraine Pryor (Inactive)
added a comment - called michele at atlas to chase this up.
She is going to call me back with an update, as soon as she does i can then update the park.
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Attachment | screenshot-1.jpg [ 18902 ] |
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - Main door will not line up and will only stay closed if the door is locked | the light switch in the twin bedroom has developed a fault- the rocker is arching |