Details
-
Type:
Small Fittings (8 Weeks)
-
Status: Complete
-
Priority:
Critical
-
Resolution: Completed
-
Labels:None
-
Customer Code:SURF99
-
Park:Surf Bay - Winkleigh
-
Postcode:EX19 8DW
-
Responsibility:Manufacturer Attending
-
Serial:AT008473/03
-
Model:Lakeland
-
Size:30x20
-
Status Colour:
Complete
-
Park_Company:Not defined
Activity
| Field | Original Value | New Value |
|---|---|---|
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Attachment | screenshot-1.jpg [ 19902 ] |
Hide
Lorraine Pryor (Inactive)
added a comment -
Permalink
e-mailed michele at atlas asking if she can confirm that they have received the warranty claim
Show
Lorraine Pryor (Inactive)
added a comment - e-mailed michele at atlas asking if she can confirm that they have received the warranty claim
| Attachment | screenshot-1.jpg [ 19902 ] |
NO REPLY , SO CALLED ATLAS SPOKE TO DENISE-
SHE SAID THAT JEANETTE HAS SAID THAT THEY ARE WAITING FOR THE TABLE TO COME IN.
SHE SAID THAT JEANETTE HAS SAID THAT THEY ARE WAITING FOR THE TABLE TO COME IN.
Show
Lorraine Pryor (Inactive)
added a comment - NO REPLY , SO CALLED ATLAS SPOKE TO DENISE-
SHE SAID THAT JEANETTE HAS SAID THAT THEY ARE WAITING FOR THE TABLE TO COME IN.
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Workflow | Surfbay [ 49907 ] | Copy of Surfbay [ 51939 ] |
| Workflow | Copy of Surfbay [ 51939 ] | Surfbay [ 59253 ] |
CHASE ATLAS UP BY E-MAIL
Show
Lorraine Pryor (Inactive)
added a comment - CHASE ATLAS UP BY E-MAIL
| Attachment | screenshot-1.jpg [ 20312 ] |
received e-mail from michele to say that they are still waiting for the coffee table.
Show
Lorraine Pryor (Inactive)
added a comment - received e-mail from michele to say that they are still waiting for the coffee table.
| Attachment | screenshot-2.jpg [ 20341 ] |
| Priority | Normal [ 21 ] | High [ 23 ] |
| Attachment | screenshot-3.jpg [ 20554 ] |
| Attachment | screenshot-4.jpg [ 20556 ] |
Michele at Atlas has advised me that the coffee table will be delievered in two weeks 23 Dec!
Show
Lorraine Pryor (Inactive)
added a comment - Michele at Atlas has advised me that the coffee table will be delievered in two weeks 23 Dec!
| Parts Expected | 23/Dec/11 |
| Priority | High [ 23 ] | Critical [ 24 ] |
| Parts Expected | 23/Dec/11 | 11/Jan/12 |
as of 10th jan- Atlas outstanding report sates that they table was delivered to them w/c 12th dec 2011, waiting to be delivered to us now
Show
Lorraine Pryor (Inactive)
added a comment - as of 10th jan- Atlas outstanding report sates that they table was delivered to them w/c 12th dec 2011, waiting to be delivered to us now
| Parts Expected | 11/Jan/12 | 6/Feb/12 |
sent Michele at Atlas an e-mail to see if she has any update re the delivery date yet?
Show
Lorraine Pryor (Inactive)
added a comment - sent Michele at Atlas an e-mail to see if she has any update re the delivery date yet?
| Attachment | screenshot-5.jpg [ 21688 ] |
Spoke to michele yesterday at Atlas and she said they have only just received the coffee table, she said that the engineer will be in the area next week, but as there so busy she cant confirm that he will get to us.
So I have agree that if she send the table by couier i will get someone to put it together as its comes flat packed.
I have advised ade what I have done and she is ok with this.
So I have agree that if she send the table by couier i will get someone to put it together as its comes flat packed.
I have advised ade what I have done and she is ok with this.
Show
Lorraine Pryor (Inactive)
added a comment - Spoke to michele yesterday at Atlas and she said they have only just received the coffee table, she said that the engineer will be in the area next week, but as there so busy she cant confirm that he will get to us.
So I have agree that if she send the table by couier i will get someone to put it together as its comes flat packed.
I have advised ade what I have done and she is ok with this.
| Attachment | screenshot-6.jpg [ 21727 ] |
| Parts in | 06/Feb/12 9:53 AM | |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
replaced table
Show
Claire Folland
added a comment - replaced table
| Status | Parts Recieved [ 10003 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Surfbay [ 59253 ] | Manufacturers ver 2.0 [ 85326 ] |
| Workflow | Manufacturers ver 2.0 [ 85326 ] | Manufacturers ver 2.1 [ 123666 ] |
| Workflow | Manufacturers ver 2.1 [ 123666 ] | Manufacturers ver 2.2 [ 140905 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
6m 40s | 1 | Claire Folland | 20/Oct/11 10:40 AM | |||||
|
27d 4h 35m | 1 | Lorraine Pryor (Inactive) | 16/Nov/11 2:16 PM | |||||
|
5s | 1 | Lorraine Pryor (Inactive) | 16/Nov/11 2:16 PM | |||||
|
81d 19h 37m | 1 | Claire Folland | 06/Feb/12 9:53 AM | |||||
|
3h 45m | 1 | Claire Folland | 06/Feb/12 1:38 PM | |||||
|
3s | 1 | Claire Folland | 06/Feb/12 1:38 PM |
