Details
-
Type:
Wallboards/Ceiling Boards (8 Weeks)
-
Status: Complete
-
Priority:
Critical
-
Resolution: Completed
-
Labels:None
-
Customer Code:SURF99
-
Park:Surf Bay - Winkleigh
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Postcode:EX19 8DW
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Responsibility:Manufacturer Attending
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Serial:AT008399/03
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Model:Pisces
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Size:39x12
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Status Colour:
Complete
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Park_Company:Not defined
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Attachment | 27711-3.JPG [ 19031 ] | |
| Due Date | 2011-11-17 00:00:00.0 | 2011-12-01 00:00:00.0 |
| Issue Type | Doors windows & Shower Doors (4 Weeks) [ 4 ] | Structure/Wallboard/Floor/Ceiling/Gutters (6 Weeks) [ 6 ] |
| Summary | CLONE - En-suite window handle not catching - mechanism faulty | wallboard to left side of fire bowed and coming away |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Attachment | screenshot-1.jpg [ 19808 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Workflow | Surfbay [ 49910 ] | Copy of Surfbay [ 51937 ] |
| Workflow | Copy of Surfbay [ 51937 ] | Surfbay [ 59251 ] |
| Attachment | screenshot-2.jpg [ 20426 ] |
| Attachment | screenshot-3.jpg [ 20449 ] |
| Attachment | screenshot-4.jpg [ 20453 ] |
| Attachment | screenshot-5.jpg [ 20456 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Work Scheduled | 12/Dec/11 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Priority | Normal [ 21 ] | High [ 23 ] |
| Priority | High [ 23 ] | Critical [ 24 ] |
| Resolution | Completed [ 1 ] | |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Work Scheduled | 12/Dec/11 | 25/Jan/12 |
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Parts Expected | 25/Jan/12 |
| Attachment | screenshot-6.jpg [ 20972 ] |
| Status | Parts Recieved [ 10003 ] | Parts on reorder [ 10009 ] |
| Attachment | screenshot-7.jpg [ 20973 ] |
| Status | Parts on reorder [ 10009 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 25/Jan/12 | 6/Feb/12 |
| Parts Expected | 25/Jan/12 | 6/Feb/12 |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Parts in | 07/Feb/12 4:56 PM |
| Attachment | screenshot-8.jpg [ 22103 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Work Scheduled | 6/Feb/12 | 20/Feb/12 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Resolution | Completed [ 1 ] |
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Work Scheduled | 20/Feb/12 | 9/Apr/12 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 9/Apr/12 | 23/Apr/12 |
| Status | Engineer Scheduled [ 10000 ] | Engineer Visit Rescheduled [ 10010 ] |
| Attachment | screenshot-9.jpg [ 24366 ] |
| Work Scheduled | 23/Apr/12 | 30/Apr/12 |
| Status | Engineer Visit Rescheduled [ 10010 ] | Engineer Visit Rescheduled [ 10010 ] |
| Resolution | Completed [ 1 ] | |
| Status | Engineer Visit Rescheduled [ 10010 ] | Resolved [ 5 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Surfbay [ 59251 ] | Manufacturers ver 2.0 [ 85585 ] |
| Workflow | Manufacturers ver 2.0 [ 85585 ] | Manufacturers ver 2.1 [ 123846 ] |
| Workflow | Manufacturers ver 2.1 [ 123846 ] | Manufacturers ver 2.2 [ 141083 ] |