Details
-
Type:
Wallboards/Ceiling Boards (8 Weeks)
-
Status: Complete
-
Priority:
Critical
-
Resolution: Completed
-
Labels:None
-
Customer Code:SURF99
-
Park:Surf Bay - Winkleigh
-
Postcode:EX19 8DW
-
Responsibility:Manufacturer Attending
-
Serial:AT008399/03
-
Model:Pisces
-
Size:39x12
-
Status Colour:
Complete
-
Park_Company:Not defined
-
SLA Status:
Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
8m 17s | 1 | Claire Folland | 20/Oct/11 10:56 AM | |||||
|
27d 1h 19m | 1 | Lorraine Pryor (Inactive) | 11/Jan/12 2:42 PM | |||||
|
13d 39m | 1 | Lorraine Pryor (Inactive) | 24/Jan/12 3:22 PM | |||||
|
33d 2h 49m | 4 | Adrienne Barwell (Inactive) | 23/Feb/12 2:27 PM | |||||
|
16s | 4 | Adrienne Barwell (Inactive) | 23/Feb/12 2:27 PM | |||||
|
28s | 4 | Adrienne Barwell (Inactive) | 23/Feb/12 2:27 PM | |||||
|
22d 5h 10m | 5 | Adrienne Barwell (Inactive) | 23/Feb/12 2:27 PM | |||||
|
23d 21h 49m | 5 | Adrienne Barwell (Inactive) | 23/Feb/12 2:27 PM | |||||
|
29s | 5 | Adrienne Barwell (Inactive) | 23/Feb/12 2:27 PM | |||||
|
47d 15h 33m | 5 | Claire Folland | 04/Apr/12 12:20 PM | |||||
|
1h 59m | 5 | Claire Folland | 04/Apr/12 12:20 PM | |||||
|
13d 21h 19m | 1 | Claire Folland | 18/Apr/12 9:40 AM | |||||
|
6d 4h 32m | 1 | Claire Folland | 24/Apr/12 2:13 PM | |||||
|
7d 23h 8m | 1 | Claire Folland | 02/May/12 1:22 PM | |||||
|
23d 1h 19m | 1 | Claire Folland | 25/May/12 2:41 PM |
| Workflow | Manufacturers ver 2.1 [ 123888 ] | Manufacturers ver 2.2 [ 141124 ] |
| Workflow | Manufacturers ver 2.0 [ 85603 ] | Manufacturers ver 2.1 [ 123888 ] |
| Workflow | Surfbay [ 59250 ] | Manufacturers ver 2.0 [ 85603 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Status | Engineer Visit Rescheduled [ 10010 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
Hide
Claire Folland
added a comment -
Permalink
complete by Atlas
Show
Claire Folland
added a comment - complete by Atlas
| Status | Engineer Visit Rescheduled [ 10010 ] | Engineer Visit Rescheduled [ 10010 ] |
| Work Scheduled | 23/Apr/12 | 30/Apr/12 |
Graham has called to advise the engineer has had some bad news regarding his wife and is unable to attend, he has promised me an engineer will be here next week
Show
Claire Folland
added a comment - Graham has called to advise the engineer has had some bad news regarding his wife and is unable to attend, he has promised me an engineer will be here next week
| Attachment | screenshot-5.jpg [ 24368 ] |
| Work Scheduled | 9/Apr/12 | 23/Apr/12 |
| Status | Engineer Scheduled [ 10000 ] | Engineer Visit Rescheduled [ 10010 ] |
Janette has confirmed engineer will be attending next week to fix wallboards
Show
Claire Folland
added a comment - Janette has confirmed engineer will be attending next week to fix wallboards
| Work Scheduled | 20/Feb/12 | 9/Apr/12 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
Graham has advised engineers will be attending next week to fix wallboards
Show
Claire Folland
added a comment - Graham has advised engineers will be attending next week to fix wallboards
Graham from Atlas has advised that Atlas will not authorise the repair, they will schedule their engineer to undertake the repair when he is next in the area
Show
Adrienne Barwell (Inactive)
added a comment - Graham from Atlas has advised that Atlas will not authorise the repair, they will schedule their engineer to undertake the repair when he is next in the area
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Resolution | Completed [ 1 ] | |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Work Scheduled | 6/Feb/12 | 20/Feb/12 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Parts in | 07/Feb/12 4:57 PM |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
atlas engineer has just drop the wallboard off, he has 16 other jobs to do and doesn't have time to do this.
I will ask ade to e-mail the person at Atlas to see if they will pay for us to do this job?
I will ask ade to e-mail the person at Atlas to see if they will pay for us to do this job?
Show
Lorraine Pryor (Inactive)
added a comment - atlas engineer has just drop the wallboard off, he has 16 other jobs to do and doesn't have time to do this.
I will ask ade to e-mail the person at Atlas to see if they will pay for us to do this job?
Claire has advised me that Graham from Atlas has advised Ade that there engineers will be in the area this week, but they may run out of time to do this job!
If they do run out of time then they will drop the board off and then ade will have to contact Atlas to see if they will pay us to do the job?
If they do run out of time then they will drop the board off and then ade will have to contact Atlas to see if they will pay us to do the job?
Show
Lorraine Pryor (Inactive)
added a comment - Claire has advised me that Graham from Atlas has advised Ade that there engineers will be in the area this week, but they may run out of time to do this job!
If they do run out of time then they will drop the board off and then ade will have to contact Atlas to see if they will pay us to do the job?
| Parts Expected | 25/Jan/12 | 6/Feb/12 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 12/Dec/11 | 6/Feb/12 |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Parts on reorder [ 10009 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Parts on reorder [ 10009 ] |
as of 10th jan parts have been ordered
Show
Lorraine Pryor (Inactive)
added a comment - as of 10th jan parts have been ordered
Atlas engineers attended but advised they need to re-visit with replacement wallboards
Show
Claire Folland
added a comment - Atlas engineers attended but advised they need to re-visit with replacement wallboards
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Due Date | 2011-12-01 00:00:00.0 | 2012-01-25 00:00:00.0 |
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
| Parts Expected | 25/Jan/12 |
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Resolution | Completed [ 1 ] | |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Priority | High [ 23 ] | Critical [ 24 ] |
| Priority | Normal [ 21 ] | High [ 23 ] |
| Work Scheduled | 12/Dec/11 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
atlas are doing a two week run so this will be done either w/c 5th dec or w/c 12 dec.
Show
Lorraine Pryor (Inactive)
added a comment - atlas are doing a two week run so this will be done either w/c 5th dec or w/c 12 dec.
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Attachment | screenshot-4.jpg [ 20457 ] |
| Attachment | screenshot-3.jpg [ 20452 ] |
| Attachment | screenshot-2.jpg [ 20448 ] |
there appears to be a problem with our -e-mail system on friday 2nd dec, so the e-mail didn't get to atlas.
I will re-send it.
I will re-send it.
Show
Lorraine Pryor (Inactive)
added a comment - there appears to be a problem with our -e-mail system on friday 2nd dec, so the e-mail didn't get to atlas.
I will re-send it.
| Attachment | screenshot-1.jpg [ 20424 ] |
e-mailed michele at atlas to see when there engineer will be attending
Show
Lorraine Pryor (Inactive)
added a comment - e-mailed michele at atlas to see when there engineer will be attending
| Workflow | Copy of Surfbay [ 51936 ] | Surfbay [ 59250 ] |
| Workflow | Surfbay [ 49914 ] | Copy of Surfbay [ 51936 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
MICHELE AT ATLAS HAS CONFIRM THEY HAVE RECEIVED THIS CLAIM, NOT SURE OF A DATE AS OF 10TH NOV 11
Show
Lorraine Pryor (Inactive)
added a comment - MICHELE AT ATLAS HAS CONFIRM THEY HAVE RECEIVED THIS CLAIM, NOT SURE OF A DATE AS OF 10TH NOV 11
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - wallboard to left side of window bowed and coming away | wallboard to right side of window bowed and coming away |
| Attachment | 27711-1.JPG [ 19034 ] |