Details
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Type:
Small Fittings (8 Weeks)
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Status: Complete
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Priority:
Critical
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Resolution: Completed
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Labels:None
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Customer Code:MEAD01
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Park:Meadow Bank
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Postcode:BH23 2PQ
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Responsibility:Manufacturer Attending
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Serial:AT008620/03
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Model:Capricorn
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Size:28X12
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Status Colour:
Complete
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Park_Company:Not defined
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SLA Status:
Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
14m 24s | 1 | Claire Folland | 12/Dec/11 11:12 AM | |||||
|
24d 1h 56m | 1 | Claire Folland | 05/Jan/12 1:09 PM | |||||
|
3s | 1 | Claire Folland | 05/Jan/12 1:09 PM | |||||
|
4s | 1 | Claire Folland | 05/Jan/12 1:09 PM | |||||
|
2s | 1 | Claire Folland | 05/Jan/12 1:09 PM | |||||
|
5s | 1 | Claire Folland | 05/Jan/12 1:09 PM | |||||
|
53d 22h 24m | 1 | Lorraine Pryor (Inactive) | 28/Feb/12 11:33 AM | |||||
|
13d 2m | 1 | Claire Folland | 12/Mar/12 11:36 AM | |||||
|
3s | 1 | Claire Folland | 12/Mar/12 11:36 AM |
| Workflow | Manufacturers ver 2.1 [ 124613 ] | Manufacturers ver 2.2 [ 141843 ] |
| Workflow | Manufacturers ver 2.0 [ 85160 ] | Manufacturers ver 2.1 [ 124613 ] |
| Workflow | Surfbay [ 65023 ] | Manufacturers ver 2.0 [ 85160 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Resolution | Completed [ 1 ] | |
| Status | Engineer Visit Rescheduled [ 10010 ] | Resolved [ 5 ] |
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Claire Folland
added a comment -
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Complete by Atlas February 2012
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Claire Folland
added a comment - Complete by Atlas February 2012
| Attachment | screenshot-7.jpg [ 23031 ] |
| Attachment | screenshot-6.jpg [ 23030 ] |
This is still outstanding on Atlas weekly report dated 02nd march 2012.
Its states that there engineer has attend w/c 06.02.12 parts required, re vsist.
Its states that there engineer has attend w/c 06.02.12 parts required, re vsist.
Show
Lorraine Pryor (Inactive)
added a comment - This is still outstanding on Atlas weekly report dated 02nd march 2012.
Its states that there engineer has attend w/c 06.02.12 parts required, re vsist.
As of the 27th Feb, Michele e-mail states that the surf bay outstanding jobs should be done
w/c 05th March.
w/c 05th March.
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Lorraine Pryor (Inactive)
added a comment - As of the 27th Feb, Michele e-mail states that the surf bay outstanding jobs should be done
w/c 05th March.
| Status | Engineer Scheduled [ 10000 ] | Engineer Visit Rescheduled [ 10010 ] |
| Work Scheduled | 6/Feb/12 | 5/Mar/12 |
| Priority | High [ 23 ] | Critical [ 24 ] |
this is on Atlas weekly oustanding list sent on fri 17th Feb 12, its states that they attended w/c 06th feb, and now requirer parts. So will have to re-vist when they have parts..
Show
Lorraine Pryor (Inactive)
added a comment - this is on Atlas weekly oustanding list sent on fri 17th Feb 12, its states that they attended w/c 06th feb, and now requirer parts. So will have to re-vist when they have parts..
This is still showing on Atlas outstanding list, but it doesn't state when their engineer ill be attending I have sent and e-mail to Michele to ask?
Show
Lorraine Pryor (Inactive)
added a comment - This is still showing on Atlas outstanding list, but it doesn't state when their engineer ill be attending I have sent and e-mail to Michele to ask?
| Priority | Normal [ 21 ] | High [ 23 ] |
| Attachment | screenshot-5.jpg [ 20923 ] |
| Attachment | screenshot-4.jpg [ 20920 ] |
Atlas report states that they are hoping to atend w/ c 06th Feb 12
Show
Lorraine Pryor (Inactive)
added a comment - Atlas report states that they are hoping to atend w/ c 06th Feb 12
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 6/Feb/12 |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Parts in | 05/Jan/12 1:09 PM |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
Janette has confirmed they have received claim and an engineer will be attending wc 6-2-12
Show
Claire Folland
added a comment - Janette has confirmed they have received claim and an engineer will be attending wc 6-2-12
emailed Janette at Atlas as could not get hold of her on the phone
Show
Claire Folland
added a comment - emailed Janette at Atlas as could not get hold of her on the phone
I have e-mailed claire to ask if she can call Atlas on wed 4th jan to check they have received this claim.
Show
Lorraine Pryor (Inactive)
added a comment - I have e-mailed claire to ask if she can call Atlas on wed 4th jan to check they have received this claim.
| Attachment | screenshot-3.jpg [ 20575 ] |
| Attachment | screenshot-2.jpg [ 20574 ] |
| Attachment | screenshot-1.jpg [ 20573 ] |
submitted
Show
Claire Folland
added a comment - submitted
| Field | Original Value | New Value |
|---|---|---|
| Status | Open [ 1 ] | Submitted [ 10001 ] |