Details
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Type:
Electrical Faults (2 Weeks)
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Status: Complete
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Priority:
Critical
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Resolution: Completed
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Labels:None
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Customer Code:MEAD01
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Park:Meadow Bank
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Postcode:BH23 2PQ
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Responsibility:Manufacturer Attending
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Serial:AT008620/03
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Model:Capricorn
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Size:28X12
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Status Colour:
Complete
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Park_Company:Not defined
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SLA Status:
Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
13m 27s | 1 | Claire Folland | 12/Dec/11 11:13 AM | |||||
|
24d 1h 53m | 1 | Claire Folland | 05/Jan/12 1:07 PM | |||||
|
5s | 1 | Claire Folland | 05/Jan/12 1:07 PM | |||||
|
5s | 1 | Claire Folland | 05/Jan/12 1:07 PM | |||||
|
1s | 1 | Claire Folland | 05/Jan/12 1:07 PM | |||||
|
6s | 1 | Claire Folland | 05/Jan/12 1:08 PM | |||||
|
5d 1h 46m | 1 | Lorraine Pryor (Inactive) | 10/Jan/12 2:54 PM | |||||
|
48d 20h 40m | 1 | Lorraine Pryor (Inactive) | 28/Feb/12 11:34 AM | |||||
|
13d 4m | 1 | Claire Folland | 12/Mar/12 11:39 AM | |||||
|
3s | 1 | Claire Folland | 12/Mar/12 11:39 AM |
| Workflow | Manufacturers ver 2.1 [ 123817 ] | Manufacturers ver 2.2 [ 141054 ] |
| Workflow | Manufacturers ver 2.0 [ 85471 ] | Manufacturers ver 2.1 [ 123817 ] |
| Workflow | Surfbay [ 65026 ] | Manufacturers ver 2.0 [ 85471 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Status | Engineer Visit Rescheduled [ 10010 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
Hide
Claire Folland
added a comment -
Permalink
complete by Atlas February 2012
Show
Claire Folland
added a comment - complete by Atlas February 2012
| Attachment | screenshot-8.jpg [ 23035 ] |
| Attachment | screenshot-7.jpg [ 23034 ] |
This is still outstanding on Atlas weekly report dated 02nd march 2012.
Its states that there engineer has attend w/c 06.02.12 parts required, re vsist.
Its states that there engineer has attend w/c 06.02.12 parts required, re vsist.
Show
Lorraine Pryor (Inactive)
added a comment - This is still outstanding on Atlas weekly report dated 02nd march 2012.
Its states that there engineer has attend w/c 06.02.12 parts required, re vsist.
As of the 27th Feb, Michele e-mail states that the surf bay outstanding jobs should be done
w/c 05th March.
w/c 05th March.
Show
Lorraine Pryor (Inactive)
added a comment - As of the 27th Feb, Michele e-mail states that the surf bay outstanding jobs should be done
w/c 05th March.
| Work Scheduled | 6/Feb/12 | 5/Mar/12 |
| Status | Engineer Visit Rescheduled [ 10010 ] | Engineer Visit Rescheduled [ 10010 ] |
| Priority | High [ 23 ] | Critical [ 24 ] |
this is on Atlas weekly oustanding list sent on fri 17th Feb 12, its states that they attended w/c 06th feb, and now requirer parts. So will have to re-vist when they have parts..
Show
Lorraine Pryor (Inactive)
added a comment - this is on Atlas weekly oustanding list sent on fri 17th Feb 12, its states that they attended w/c 06th feb, and now requirer parts. So will have to re-vist when they have parts..
| Attachment | screenshot-6.jpg [ 22358 ] |
This is still showing on Atlas outstanding list, but it doesn't state when their engineer ill be attending I have sent and e-mail to Michele to ask?
Show
Lorraine Pryor (Inactive)
added a comment - This is still showing on Atlas outstanding list, but it doesn't state when their engineer ill be attending I have sent and e-mail to Michele to ask?
| Priority | Normal [ 21 ] | High [ 23 ] |
| Attachment | screenshot-5.jpg [ 20924 ] |
| Attachment | screenshot-4.jpg [ 20921 ] |
Atlas state that they are hoping to attend w/c 06 feb.
Show
Lorraine Pryor (Inactive)
added a comment - Atlas state that they are hoping to attend w/c 06 feb.
| Status | Engineer Scheduled [ 10000 ] | Engineer Visit Rescheduled [ 10010 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 6/Feb/12 |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Parts in | 05/Jan/12 1:07 PM |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
Janette has confirmed they have received claim and an engineer will be attending wc 6-2-12
Show
Claire Folland
added a comment - Janette has confirmed they have received claim and an engineer will be attending wc 6-2-12
| Attachment | screenshot-3.jpg [ 20852 ] |
emailed Janette at Atlas as could not get hold of her on the phone
Show
Claire Folland
added a comment - emailed Janette at Atlas as could not get hold of her on the phone
I have e-mailed claire to ask if she can call Atlas on wed 4th jan to check they have received this claim.
Show
Lorraine Pryor (Inactive)
added a comment - I have e-mailed claire to ask if she can call Atlas on wed 4th jan to check they have received this claim.
| Attachment | screenshot-2.jpg [ 20572 ] |
| Attachment | screenshot-1.jpg [ 20571 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
submitted
Show
Claire Folland
added a comment - submitted
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - light shade base is bent in main bedroom | bathroom- dent in corner of shelf, below shower pillar |