Details
-
Type:
Electrical Faults (2 Weeks)
-
Status: Complete
-
Priority:
Critical
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Resolution: Completed
-
Labels:None
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Customer Code:MEAD01
-
Park:Meadow Bank
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Postcode:BH23 2PQ
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Responsibility:Manufacturer Attending
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Serial:AT008620/03
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Model:Capricorn
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Size:28X12
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Status Colour:
Complete
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Park_Company:Not defined
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SLA Status:
Activity
- All
- Comments
- History
- Activity
- Transitions
- Stateoscope
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - light shade base is bent in main bedroom | bathroom- dent in corner of shelf, below shower pillar |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Attachment | screenshot-1.jpg [ 20571 ] |
| Attachment | screenshot-2.jpg [ 20572 ] |
| Attachment | screenshot-3.jpg [ 20852 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Parts in | 05/Jan/12 1:07 PM |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 6/Feb/12 |
| Status | Engineer Scheduled [ 10000 ] | Engineer Visit Rescheduled [ 10010 ] |
| Attachment | screenshot-4.jpg [ 20921 ] |
| Attachment | screenshot-5.jpg [ 20924 ] |
| Priority | Normal [ 21 ] | High [ 23 ] |
| Attachment | screenshot-6.jpg [ 22358 ] |
| Priority | High [ 23 ] | Critical [ 24 ] |
| Work Scheduled | 6/Feb/12 | 5/Mar/12 |
| Status | Engineer Visit Rescheduled [ 10010 ] | Engineer Visit Rescheduled [ 10010 ] |
| Attachment | screenshot-7.jpg [ 23034 ] |
| Attachment | screenshot-8.jpg [ 23035 ] |
| Status | Engineer Visit Rescheduled [ 10010 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Surfbay [ 65026 ] | Manufacturers ver 2.0 [ 85471 ] |
| Workflow | Manufacturers ver 2.0 [ 85471 ] | Manufacturers ver 2.1 [ 123817 ] |
| Workflow | Manufacturers ver 2.1 [ 123817 ] | Manufacturers ver 2.2 [ 141054 ] |