Atlas
  1. Atlas
  2. ATL-310

Gas Services access for fire Keeps coming of Magnectic strip

        Details

        • Type: Small Fittings (8 Weeks) Small Fittings (8 Weeks)
        • Status: Complete
        • Priority: Critical Critical
        • Resolution: Completed
        • Labels:
          None
        • Customer Code:
          NETH01
        • Park:
          Netherdale
        • Postcode:
          BS25 1NH
        • Responsibility:
          Manufacturer Attending
        • Plot:
          2
        • Serial:
          AT008750/03
        • Model:
          Aurora
        • Size:
          28x12
        • Status Colour:
          Complete Complete
        • Park_Company:
           Not defined
        • SLA Status:

          Description

          this issue has been reported by Darren Langston from Atlas via e-mail to Jeanette.
          Screen shoot attached.
          1. screenshot-1.jpg
            163 kB
          2. screenshot-2.jpg
            227 kB
          3. screenshot-3.jpg
            140 kB

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Submitted Submitted
            		10m 11s 1 Lorraine Pryor (Inactive) 07/Feb/12 2:50 PM
            Submitted Submitted Acknowledged Acknowledged
            		24d 2m 1 Claire Folland 02/Mar/12 2:52 PM
            Acknowledged Acknowledged Parts ordered Parts ordered
            		2s 1 Claire Folland 02/Mar/12 2:52 PM
            Parts ordered Parts ordered Parts Recieved Parts Recieved
            		5s 1 Claire Folland 02/Mar/12 2:52 PM
            Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
            		1s 1 Claire Folland 02/Mar/12 2:52 PM
            Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
            		4s 1 Claire Folland 02/Mar/12 2:52 PM
            Engineer Scheduled Engineer Scheduled Engineer Visit Rescheduled Engineer Visit Rescheduled
            		6d 23h 21m 1 Claire Folland 09/Mar/12 2:14 PM
            Engineer Visit Rescheduled Engineer Visit Rescheduled Resolved Resolved
            		61d 22h 51m 1 Claire Folland 10/May/12 2:06 PM
            Resolved Resolved Complete Complete
            		22d 46m 1 Claire Folland 01/Jun/12 2:52 PM
            Adrienne Barwell (Inactive) made changes -
            Workflow Manufacturers ver 2.1 [ 123862 ] Manufacturers ver 2.2 [ 140748 ]
            Adrienne Barwell (Inactive) made changes -
            Workflow Manufacturers ver 2.0 [ 85592 ] Manufacturers ver 2.1 [ 123862 ]
            Mark Lock (Inactive) made changes -
            Workflow Surfbay [ 65494 ] Manufacturers ver 2.0 [ 85592 ]
            Claire Folland made changes -
            Status Resolved [ 5 ] Complete [ 6 ]
            Claire Folland made changes -
            Resolution Completed [ 1 ]
            Status Engineer Visit Rescheduled [ 10010 ] Resolved [ 5 ]
            Hide
            Permalink
            Claire Folland added a comment -
            michele has advised this is complete
            Show
            Claire Folland added a comment - michele has advised this is complete
            Claire Folland made changes -
            Attachment screenshot-3.jpg [ 25275 ]
            Hide
            Permalink
            Claire Folland added a comment -
            chased michele for an update
            Show
            Claire Folland added a comment - chased michele for an update
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            Chased Janette for a progress report
            Show
            Adrienne Barwell (Inactive) added a comment - Chased Janette for a progress report
            Adrienne Barwell (Inactive) made changes -
            Priority High [ 23 ] Critical [ 24 ]
            Adrienne Barwell (Inactive) made changes -
            Priority Normal [ 21 ] High [ 23 ]
            Claire Folland made changes -
            Work Scheduled 5/Mar/12 13/Mar/12
            Status Engineer Scheduled [ 10000 ] Engineer Visit Rescheduled [ 10010 ]
            Hide
            Permalink
            Claire Folland added a comment -
            Atlas engineer called to advise he is still unable to get hold of the park, he would like to attend tuesday morning if possible, rang the park no answer, spoke to mike he will try and get hold of the park.
            owner of the park called into the Brean office, mike advised them the atlas engineer will be there on Tuesday, she was happy with this, called the Atlas engineer back to advise.
            Show
            Claire Folland added a comment - Atlas engineer called to advise he is still unable to get hold of the park, he would like to attend tuesday morning if possible, rang the park no answer, spoke to mike he will try and get hold of the park. owner of the park called into the Brean office, mike advised them the atlas engineer will be there on Tuesday, she was happy with this, called the Atlas engineer back to advise.
            Lorraine Pryor (Inactive) made changes -
            Attachment screenshot-2.jpg [ 23000 ]
            Hide
            Permalink
            Claire Folland added a comment -
            tried to call park again several times but still no answer
            Show
            Claire Folland added a comment - tried to call park again several times but still no answer
            Claire Folland made changes -
            Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
            Work Scheduled 5/Mar/12
            Claire Folland made changes -
            Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
            Claire Folland made changes -
            Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
            Parts in 02/Feb/12 11:57 AM 02/Mar/12 11:57 AM
            Claire Folland made changes -
            Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
            Claire Folland made changes -
            Status Submitted [ 10001 ] Acknowledged [ 10005 ]
            Hide
            Permalink
            Claire Folland added a comment -
            michele has advised Atlas are back in the area next week, tried to call the park but no answer
            Show
            Claire Folland added a comment - michele has advised Atlas are back in the area next week, tried to call the park but no answer
            Lorraine Pryor (Inactive) made changes -
            Status Open [ 1 ] Submitted [ 10001 ]
            Lorraine Pryor (Inactive) made changes -
            Attachment screenshot-1.jpg [ 21861 ]
            Hide
            Permalink
            Lorraine Pryor (Inactive) added a comment - - edited
            this issue has been reported by Darren Langston from Atlas via e-mail to Jeanette.
            Screen shot attached.
            Show
            Lorraine Pryor (Inactive) added a comment - - edited this issue has been reported by Darren Langston from Atlas via e-mail to Jeanette. Screen shot attached.
            Lorraine Pryor (Inactive) made changes -
            Field Original Value New Value
            Issue Type Structure/Wallboard/Floor/Ceiling/Gutters (6 Weeks) [ 6 ] Furniture & Fittings (8 Weeks) [ 1 ]
            Due Date 2012-03-20 00:00:00.0 2012-04-03 00:00:00.0
            Lorraine Pryor (Inactive) created issue -

              People

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                Dates

                • Due:
                  Created:
                  Updated:
                  Resolved:
                  Work Scheduled: