Details

    • Type: Boiler (2 Weeks) Boiler (2 Weeks)
    • Status: Complete
    • Priority: Critical Critical
    • Resolution: Completed
    • Labels:
      None
    • Serial:
      AT014081/08
    • Manufacturer:
      Atlas
    • Model:
      Status
    • Year:
      2017
    • Size:
      38x12
    • Status Colour:
      Complete Complete
    • Stock_Number:
      32793
    • Times Scheduled:
      1
    • Park_Company:
       Harford Bridge Holiday Park
    • Park_Postcode:
      PL19 9LS
    • Park_Phone:
      01822 810349
    • Park_Email:
      stay@harfordbridge.co.uk
    • Park_Code:
      HARF01
    • Park_Key_Account:
      No
    • SLA Status:
    1. screenshot-1.png
      308 kB
    2. screenshot-2.png
      376 kB
    3. screenshot-3.png
      253 kB

      Activity

      Isabel Smith (Inactive) created issue -
      Isabel Smith (Inactive) made changes -
      Field Original Value New Value
      Project Good Will [ 10454 ] Atlas [ 10040 ]
      Key GW-4004 ATL-3571
      Workflow Pre-Owned Ver 2.5 [ 191731 ] Manufacturers ver 2.2 [ 191732 ]
      Status Awaiting Quote [ 10006 ] Open [ 1 ]
      Isabel Smith (Inactive) made changes -
      Manufacturer Atlas
      Year 2017
      Isabel Smith (Inactive) made changes -
      Issue Type Beds (8 Weeks) [ 10 ] Boiler (2 Weeks) [ 21 ]
      Isabel Smith (Inactive) made changes -
      Due Date 10/Mar/17 02/Feb/17
      Hide
      Isabel Smith (Inactive) added a comment -
      This has been reported to us by the park over the phone call at 13.00. I have submitted the claim to Atlas see screen shot attached. The park owner is a registered boiler man so if morco inform him of what to do then he can fix it or if they need parts they can send them out to him.
      Show
      Isabel Smith (Inactive) added a comment - This has been reported to us by the park over the phone call at 13.00. I have submitted the claim to Atlas see screen shot attached. The park owner is a registered boiler man so if morco inform him of what to do then he can fix it or if they need parts they can send them out to him.
      Isabel Smith (Inactive) made changes -
      Attachment screenshot-1.png [ 139561 ]
      Isabel Smith (Inactive) made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Adrienne Barwell (Inactive) made changes -
      Priority Normal [ 21 ] Critical [ 24 ]
      Isabel Smith (Inactive) made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Isabel Smith (Inactive) made changes -
      Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
      Isabel Smith (Inactive) made changes -
      Attachment screenshot-2.png [ 141555 ]
      Hide
      Isabel Smith (Inactive) added a comment -
      I have emailed Vanessa to see if this issue has been completed see screen shot attached.
      Show
      Isabel Smith (Inactive) added a comment - I have emailed Vanessa to see if this issue has been completed see screen shot attached.
      Isabel Smith (Inactive) made changes -
      Attachment screenshot-3.png [ 141789 ]
      Hide
      Isabel Smith (Inactive) added a comment -
      Vanessa has said that this has been completed and the park are monitoring to see if this changes.
      Show
      Isabel Smith (Inactive) added a comment - Vanessa has said that this has been completed and the park are monitoring to see if this changes.
      Isabel Smith (Inactive) made changes -
      Times Scheduled 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Plot
      Isabel Smith (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Isabel Smith (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Awaiting Quote Awaiting Quote Open Open
      26s 1 monica 19/Jan/17 1:04 PM
      Open Open Submitted Submitted
      11m 1s 1 monica 19/Jan/17 1:16 PM
      Submitted Submitted Acknowledged Acknowledged
      4d 23h 19m 1 monica 24/Jan/17 12:35 PM
      Acknowledged Acknowledged Worksheet Issued Worksheet Issued
      3m 22s 1 monica 24/Jan/17 12:38 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      13d 20h 54m 1 monica 07/Feb/17 9:32 AM
      Engineer Scheduled Engineer Scheduled Resolved Resolved
      3s 1 monica 07/Feb/17 9:32 AM
      Resolved Resolved Complete Complete
      3s 1 monica 07/Feb/17 9:32 AM

        People

        • Assignee:
          Isabel Smith (Inactive)
          Reporter:
          Isabel Smith (Inactive)
          Participants:
        • Watchers:
          0 Start watching this issue

          Dates

          • Due:
            Created:
            Updated:
            Resolved: