Details
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Type:
Electrical Faults (2 Weeks)
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Status: Complete
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Priority:
Critical
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Resolution: Completed
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:G31
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Hire_or_Retail:Retail
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Serial:AT017987/10
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Manufacturer:Atlas
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Model:Status
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Year:2019
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Size:38x12
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Status Colour:
Complete
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Stock_Number:35929
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Times Scheduled:1
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Park_Company:Freshwater Beach Holiday Park
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Park_Postcode:DT6 4PT
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Park_Contact:Mark
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Park_Phone:Mark: 01308 897317 EXT:237
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Park_Email:mark.houghton@freshwaterbeach.co.uk
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Park_Code:FRES01
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Park_Key_Account:Yes
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Contact | Jill Sales office | |
| Park_Postcode | DT6 4PT | |
| Park_Email | jill.freshwaterbeachsales@gmail.com | |
| Park_Phone | Jill direct: 01308 896002 / 01308 897317 | |
| Park_Code | FRES01 | |
| Park_Key_Account | Yes | |
| Park_Address2 | Burton Bradstock | |
| Park_City | Bridport | |
| Park_Address | Freshwater Beach Holiday Park |
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Ellie Jones (Inactive)
added a comment -
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I have spoken to Rachel at Atlas who has said they won't be able to get an engineer out until at least next week which they have acknowledged is not quick enough. Because of this she said that they are willing to pay for someone to do it down here. Just waiting for a quote from Jill on park.
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Ellie Jones (Inactive)
added a comment - I have spoken to Rachel at Atlas who has said they won't be able to get an engineer out until at least next week which they have acknowledged is not quick enough. Because of this she said that they are willing to pay for someone to do it down here. Just waiting for a quote from Jill on park.
Waiting for invoice from park.
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Ellie Jones (Inactive)
added a comment - Waiting for invoice from park.
| Status | Open [ 1 ] | Awaiting Customer Info [ 10012 ] |
| Attachment | screenshot-1.png [ 240142 ] |
Please see above e-mail.
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Ellie Jones (Inactive)
added a comment - Please see above e-mail.
| Attachment | screenshot-2.png [ 240247 ] |
Jill has forwarded the invoice on t o us I have attached a copy and sent it to Accounts but it will need to then go to atlas for payment
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Heather Barbieri (Inactive)
added a comment - Jill has forwarded the invoice on t o us I have attached a copy and sent it to Accounts but it will need to then go to atlas for payment
| Status | Awaiting Customer Info [ 10012 ] | Submitted [ 10001 ] |
aTLAS CONFIRM THIS ISSUE IS COMPLETE WORKS CARRIED OUT w/C 14/03/2019
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Heather Barbieri (Inactive)
added a comment - aTLAS CONFIRM THIS ISSUE IS COMPLETE WORKS CARRIED OUT w/C 14/03/2019
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 14/Mar/19 | |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
19h | 1 | Ellie Jones (Inactive) | 28/Feb/19 10:43 AM | |||||
|
22d 3h 55m | 1 | Heather Barbieri (Inactive) | 22/Mar/19 2:38 PM | |||||
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8d 40m | 1 | Heather Barbieri (Inactive) | 30/Mar/19 3:19 PM | |||||
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2s | 1 | Heather Barbieri (Inactive) | 30/Mar/19 3:19 PM | |||||
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8s | 1 | Heather Barbieri (Inactive) | 30/Mar/19 3:19 PM | |||||
|
5s | 1 | Heather Barbieri (Inactive) | 30/Mar/19 3:19 PM | |||||
|
4s | 1 | Heather Barbieri (Inactive) | 30/Mar/19 3:19 PM |
