Details
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Type:
Ext Doors & Windows (4 weeks)
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Status: Complete
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Priority:
Over 8 Weeks
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Resolution: Completed
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Labels:None
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Customer Code:BIGB01
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Park:Bigbury Bay
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Postcode:TQ7 4HT
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Responsibility:Manufacturer Attending
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Plot:9 higher marine drive
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Hire_or_Retail:Retail
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Serial:H2009331
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Model:Amethyst
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Size:36x12
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Status Colour:
Complete
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Park_Company:Not defined
Description
mr and mrs Palfrey 01548 810771 extension 145
Issue Links
- Same Van
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QUOT-757
Condensation between panes on lh patio door
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- Complete
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Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
11m 15s | 1 | Claire Folland | 24/Sep/12 11:43 AM | |||||
|
1d 2h 19m | 1 | Claire Folland | 25/Sep/12 2:02 PM | |||||
|
4s | 1 | Claire Folland | 25/Sep/12 2:02 PM | |||||
|
62d 21h 50m | 1 | Adrienne Barwell (Inactive) | 27/Nov/12 10:53 AM | |||||
|
6s | 1 | Adrienne Barwell (Inactive) | 27/Nov/12 10:53 AM |
| Workflow | Manufacturers ver 2.1 [ 124724 ] | Manufacturers ver 2.2 [ 141947 ] |
| Workflow | Manufacturers ver 2.0 [ 85755 ] | Manufacturers ver 2.1 [ 124724 ] |
| Workflow | Surfbay [ 69187 ] | Manufacturers ver 2.0 [ 85755 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Resolution | Completed [ 1 ] | |
| Status | Rejected [ 10002 ] | Resolved [ 5 ] |
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Adrienne Barwell (Inactive)
added a comment -
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I have offered to pay the excess for the insurance quotation, awaiting Mrs Palfry's response.
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Adrienne Barwell (Inactive)
added a comment - I have offered to pay the excess for the insurance quotation, awaiting Mrs Palfry's response.
| Attachment | screenshot-3.jpg [ 35570 ] |
| Attachment | screenshot-2.jpg [ 35569 ] |
Mrs Palfry has sent an e-mail asking why no one had got back to her about this issue. I will ask the question of Claire but will also advise Mrs Palfrey that this has been rejected as Atlas Holiday Homes went into administration. Spoke to Darren who agrees that we should guide Mrs Palfrey down the insurance route.
Show
Adrienne Barwell (Inactive)
added a comment - Mrs Palfry has sent an e-mail asking why no one had got back to her about this issue. I will ask the question of Claire but will also advise Mrs Palfrey that this has been rejected as Atlas Holiday Homes went into administration. Spoke to Darren who agrees that we should guide Mrs Palfrey down the insurance route.
| Priority | Over 6 Weeks [ 27 ] | Over 8 Weeks [ 25 ] |
| Priority | Normal [ 21 ] | Over 6 Weeks [ 27 ] |
| Status | Acknowledged [ 10005 ] | Rejected [ 10002 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
Michele has emailed to advise this will be rejected as it is an Atlas Holiday homes van and they will not honour the warranty, called Ellbee direct, they have advised any vans before Atlas went to administration will not have any warranty, they will not carry out any repairs
Show
Claire Folland
added a comment - Michele has emailed to advise this will be rejected as it is an Atlas Holiday homes van and they will not honour the warranty, called Ellbee direct, they have advised any vans before Atlas went to administration will not have any warranty, they will not carry out any repairs
| Attachment | screenshot-1.jpg [ 32234 ] |
| Description | mr and mrs Palfrey 10548 810771 extension 145 | mr and mrs Palfrey 01548 810771 extension 145 |
| Field | Original Value | New Value |
|---|---|---|
| Status | Open [ 1 ] | Submitted [ 10001 ] |
submitted into Atlas
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Claire Folland
added a comment - submitted into Atlas