Details

    • Type: Lampshades/lights (2 weeks) Lampshades/lights (2 weeks)
    • Status: Complete
    • Priority: Critical Critical
    • Resolution: Completed
    • Labels:
      None
    • Customer Code:
      SOUT01
    • Park:
      SOUTH SOMERSET HP(TURNPIKE)
    • Postcode:
      TA20 1QD
    • Responsibility:
      Undecided
    • Plot:
      55
    • Serial:
      AT008056/02
    • Model:
      SAGITTARIUS
    • Size:
      40X12X2
    • Status Colour:
      Complete Complete
    • Park_Company:
       Not defined
    • SLA Status:

      Description

      From the PDI report- Glass shade on wall light broken.
      1. screenshot-3.jpg
        131 kB
      2. screenshot-2.jpg
        166 kB
      3. screenshot-1.jpg
        165 kB

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open Submitted Submitted
        16m 49s 1 Lorraine Pryor (Inactive) 19/Sep/11 2:26 PM
        Submitted Submitted Acknowledged Acknowledged
        50d 23h 49m 1 Lorraine Pryor (Inactive) 09/Nov/11 1:16 PM
        Acknowledged Acknowledged Parts ordered Parts ordered
        1d 2h 8m 1 Lorraine Pryor (Inactive) 10/Nov/11 3:25 PM
        Parts ordered Parts ordered Parts Recieved Parts Recieved
        4s 1 Lorraine Pryor (Inactive) 10/Nov/11 3:25 PM
        Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
        2s 1 Lorraine Pryor (Inactive) 10/Nov/11 3:25 PM
        Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
        7s 1 Lorraine Pryor (Inactive) 10/Nov/11 3:25 PM
        Engineer Scheduled Engineer Scheduled Resolved Resolved
        35d 23h 29m 1 Lorraine Pryor (Inactive) 16/Dec/11 2:55 PM
        Resolved Resolved Complete Complete
        21m 28s 1 Lorraine Pryor (Inactive) 16/Dec/11 3:16 PM
        Adrienne Barwell (Inactive) made changes -
        Workflow Manufacturers ver 2.1 [ 124632 ] Manufacturers ver 2.2 [ 141861 ]
        Adrienne Barwell (Inactive) made changes -
        Workflow Manufacturers ver 2.0 [ 85239 ] Manufacturers ver 2.1 [ 124632 ]
        Mark Lock (Inactive) made changes -
        Workflow Surfbay [ 59144 ] Manufacturers ver 2.0 [ 85239 ]
        Lorraine Pryor (Inactive) made changes -
        Status Resolved [ 5 ] Complete [ 6 ]
        Hide
        Lorraine Pryor (Inactive) added a comment -
        Michele at Atlas has sent me an e-mail to confirm that this job has now been completed.
        Show
        Lorraine Pryor (Inactive) added a comment - Michele at Atlas has sent me an e-mail to confirm that this job has now been completed.
        Lorraine Pryor (Inactive) made changes -
        Resolution Completed [ 1 ]
        Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
        Lorraine Pryor (Inactive) made changes -
        Attachment screenshot-3.jpg [ 20692 ]
        Hide
        Lorraine Pryor (Inactive) added a comment -
        linda amour called to say that the clients have been going into gwyn weeks everyday asking when the van is being done.
        Ive called Atlas and spoke to Michele , as she has advised me before the engineers are doing two weeks in /around the area.
        They are unable to give us a day/date but it will be done during the next two weeks, she said that the engineers are both feeling unwell so it may turn out to be next week.
        I have called the park and left a message on there a/phone to this affect (didn't say that the engineers are unwell!)
        Show
        Lorraine Pryor (Inactive) added a comment - linda amour called to say that the clients have been going into gwyn weeks everyday asking when the van is being done. Ive called Atlas and spoke to Michele , as she has advised me before the engineers are doing two weeks in /around the area. They are unable to give us a day/date but it will be done during the next two weeks, she said that the engineers are both feeling unwell so it may turn out to be next week. I have called the park and left a message on there a/phone to this affect (didn't say that the engineers are unwell!)
        Mark Lock (Inactive) made changes -
        Workflow Copy of Surfbay [ 51830 ] Surfbay [ 59144 ]
        Mark Lock (Inactive) made changes -
        Workflow Surfbay [ 49543 ] Copy of Surfbay [ 51830 ]
        Adrienne Barwell (Inactive) made changes -
        Priority High [ 23 ] Critical [ 24 ]
        Lorraine Pryor (Inactive) made changes -
        Work Scheduled 5/Dec/11
        Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
        Lorraine Pryor (Inactive) made changes -
        Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
        Lorraine Pryor (Inactive) made changes -
        Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
        Lorraine Pryor (Inactive) made changes -
        Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
        Lorraine Pryor (Inactive) made changes -
        Attachment screenshot-2.jpg [ 19744 ]
        Hide
        Lorraine Pryor (Inactive) added a comment -
        As of the 10th Nov Michele at Atlas has advised me that this job won’t be done until 1st or 2nd week of DEC, as they have to order the doors in.
        I have advised Mr Weeks of this today.

        Date: 23trdnov : call Atlas to see if they have a date yet??? Then up date Mr Weeks 07971 53196.
        Show
        Lorraine Pryor (Inactive) added a comment - As of the 10th Nov Michele at Atlas has advised me that this job won’t be done until 1st or 2nd week of DEC, as they have to order the doors in. I have advised Mr Weeks of this today. Date: 23trdnov : call Atlas to see if they have a date yet??? Then up date Mr Weeks 07971 53196.
        Hide
        Lorraine Pryor (Inactive) added a comment -
        called mr weeks to say that they have received all the claims and will update him once they give me a date.
        I have just spoken to michele to check she has the e-mail, and to say that i need an answer asap re an idea of dates.
        as i was talking to her she said that she was working on it.
        Show
        Lorraine Pryor (Inactive) added a comment - called mr weeks to say that they have received all the claims and will update him once they give me a date. I have just spoken to michele to check she has the e-mail, and to say that i need an answer asap re an idea of dates. as i was talking to her she said that she was working on it.
        Lorraine Pryor (Inactive) made changes -
        Attachment screenshot-1.jpg [ 19700 ]
        Hide
        Lorraine Pryor (Inactive) added a comment -
        abi have acknowledge that they do have these all on there system.
        Mr Gwyn weeks has called to chase them up today. I have e-mailed michele to see if she can get any idea of a date..
        Show
        Lorraine Pryor (Inactive) added a comment - abi have acknowledge that they do have these all on there system. Mr Gwyn weeks has called to chase them up today. I have e-mailed michele to see if she can get any idea of a date..
        Lorraine Pryor (Inactive) made changes -
        Status Submitted [ 10001 ] Acknowledged [ 10005 ]
        Adrienne Barwell (Inactive) made changes -
        Priority Normal [ 21 ] High [ 23 ]
        Hide
        Claire Folland added a comment -
        chased atlas for an update
        Show
        Claire Folland added a comment - chased atlas for an update
        Hide
        Lorraine Pryor (Inactive) added a comment -
        Glass shade is located in BED 2
        Show
        Lorraine Pryor (Inactive) added a comment - Glass shade is located in BED 2
        Lorraine Pryor (Inactive) made changes -
        Status Open [ 1 ] Submitted [ 10001 ]
        Lorraine Pryor (Inactive) made changes -
        Field Original Value New Value
        Issue Type 1Week [ 15 ] Lampshades (2 weeks) [ 9 ]
        Due Date 2011-09-20 00:00:00.0 2011-10-04 00:00:00.0
        Description SHOWER THEROMOSTAT NEED TO BE FITTED.
        SMALL DENT ON EXTERIOR- CAN WE DO ANYTHING WITH IT OR PATCH UP PLS.
        From the PDI report- Glass shade on wall light broken.
        Lorraine Pryor (Inactive) created issue -

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            Dates

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              Created:
              Updated:
              Resolved:
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