Details
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Type:
Small Fittings (8 Weeks)
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Status: Complete
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Priority:
Critical
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Resolution: Completed
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Labels:None
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Customer Code:SOUT01
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Park:SOUTH SOMERSET HP(TURNPIKE)
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Postcode:TA20 1QD
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Responsibility:Undecided
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Plot:55
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Serial:AT008056/02
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Model:SAGITTARIUS
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Size:40X12X2
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ID Number:1075127
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Status Colour:
Complete
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Park_Company:Not defined
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SLA Status:
Description
Dishwasher door not shutting properly.
Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
4m | 1 | Lorraine Pryor (Inactive) | 28/Sep/11 3:51 PM | |||||
|
5d 9m | 1 | Lorraine Pryor (Inactive) | 03/Oct/11 4:01 PM | |||||
|
7d 21h 44m | 1 | Claire Folland | 11/Oct/11 1:45 PM | |||||
|
6s | 1 | Claire Folland | 11/Oct/11 1:45 PM | |||||
|
2s | 1 | Claire Folland | 11/Oct/11 1:45 PM | |||||
|
4s | 1 | Claire Folland | 11/Oct/11 1:45 PM | |||||
|
66d 2h 8m | 1 | Lorraine Pryor (Inactive) | 16/Dec/11 2:54 PM | |||||
|
21m 33s | 1 | Lorraine Pryor (Inactive) | 16/Dec/11 3:15 PM |
| Workflow | Manufacturers ver 2.1 [ 124553 ] | Manufacturers ver 2.2 [ 141785 ] |
| Workflow | Manufacturers ver 2.0 [ 85169 ] | Manufacturers ver 2.1 [ 124553 ] |
| Workflow | Surfbay [ 59133 ] | Manufacturers ver 2.0 [ 85169 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
Hide
Lorraine Pryor (Inactive)
added a comment -
Permalink
Michele at Atlas has sent me an e-mail to confirm that this job has now been completed.
Show
Lorraine Pryor (Inactive)
added a comment - Michele at Atlas has sent me an e-mail to confirm that this job has now been completed.
| Resolution | Completed [ 1 ] | |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Attachment | screenshot-2.jpg [ 20690 ] |
linda amour called to say that the clients have been going into gwyn weeks everyday asking when the van is being done.
Ive called Atlas and spoke to Michele , as she has advised me before the engineers are doing two weeks in /around the area.
They are unable to give us a day/date but it will be done during the next two weeks, she said that the engineers are both feeling unwell so it may turn out to be next week.
I have called the park and left a message on there a/phone to this affect (didn't say that the engineers are unwell!)
Ive called Atlas and spoke to Michele , as she has advised me before the engineers are doing two weeks in /around the area.
They are unable to give us a day/date but it will be done during the next two weeks, she said that the engineers are both feeling unwell so it may turn out to be next week.
I have called the park and left a message on there a/phone to this affect (didn't say that the engineers are unwell!)
Show
Lorraine Pryor (Inactive)
added a comment - linda amour called to say that the clients have been going into gwyn weeks everyday asking when the van is being done.
Ive called Atlas and spoke to Michele , as she has advised me before the engineers are doing two weeks in /around the area.
They are unable to give us a day/date but it will be done during the next two weeks, she said that the engineers are both feeling unwell so it may turn out to be next week.
I have called the park and left a message on there a/phone to this affect (didn't say that the engineers are unwell!)
| Priority | High [ 23 ] | Critical [ 24 ] |
looking at the jobs for this van, Atlas will be in the are 1st or 2nd week in dec.
i will schedule job in jira for dec
i will schedule job in jira for dec
Show
Lorraine Pryor (Inactive)
added a comment - looking at the jobs for this van, Atlas will be in the are 1st or 2nd week in dec.
i will schedule job in jira for dec
| Work Scheduled | 6/Oct/11 | 5/Dec/11 |
| Workflow | Copy of Surfbay [ 51820 ] | Surfbay [ 59133 ] |
| Workflow | Surfbay [ 49646 ] | Copy of Surfbay [ 51820 ] |
| Priority | Normal [ 21 ] | High [ 23 ] |
| Work Scheduled | 6/Oct/11 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Parts in | 11/Oct/11 1:45 PM | |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
chased Atlas for an update
Show
Claire Folland
added a comment - chased Atlas for an update
While talking to Gwyn he said that again it due to the bad fit of applicance, i have advised graham at atlas of this, but he said that the appliance just need moving. Atlas are unsure when they will be in the area.
Show
Lorraine Pryor (Inactive)
added a comment - While talking to Gwyn he said that again it due to the bad fit of applicance, i have advised graham at atlas of this, but he said that the appliance just need moving. Atlas are unsure when they will be in the area.
| Attachment | screenshot-1.jpg [ 18650 ] |
| ID Number | 1075127 |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Field | Original Value | New Value |
|---|---|---|
| Due Date | 2011-10-04 00:00:00.0 | 2011-11-23 00:00:00.0 |
| Issue Type | Lampshades (2 weeks) [ 9 ] | Furniture & Fittings (8 Weeks) [ 1 ] |
| Description | From the PDI report- Glass shade on wall light broken. | Dishwasher door not shutting properly. |