Details
-
Type:
Small Fittings (8 Weeks)
-
Status: Complete
-
Priority:
Critical
-
Resolution: Completed
-
Labels:None
-
Customer Code:SOUT01
-
Park:SOUTH SOMERSET HP(TURNPIKE)
-
Postcode:TA20 1QD
-
Responsibility:Undecided
-
Plot:55
-
Serial:AT008056/02
-
Model:SAGITTARIUS
-
Size:40X12X2
-
Status Colour:
Complete
-
Park_Company:Not defined
-
SLA Status:
Description
Dishwasher door not shutting properly.
Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
1m 58s | 1 | Lorraine Pryor (Inactive) | 28/Sep/11 3:54 PM | |||||
|
6d 22h 28m | 1 | Lorraine Pryor (Inactive) | 05/Oct/11 2:22 PM | |||||
|
36d 2h 1m | 1 | Lorraine Pryor (Inactive) | 10/Nov/11 3:24 PM | |||||
|
4s | 1 | Lorraine Pryor (Inactive) | 10/Nov/11 3:24 PM | |||||
|
2s | 1 | Lorraine Pryor (Inactive) | 10/Nov/11 3:24 PM | |||||
|
7s | 1 | Lorraine Pryor (Inactive) | 10/Nov/11 3:24 PM | |||||
|
35d 23h 28m | 1 | Lorraine Pryor (Inactive) | 16/Dec/11 2:53 PM | |||||
|
21m 49s | 1 | Lorraine Pryor (Inactive) | 16/Dec/11 3:15 PM |
| Workflow | Manufacturers ver 2.1 [ 123603 ] | Manufacturers ver 2.2 [ 140844 ] |
| Workflow | Manufacturers ver 2.0 [ 85276 ] | Manufacturers ver 2.1 [ 123603 ] |
| Workflow | Surfbay [ 59134 ] | Manufacturers ver 2.0 [ 85276 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Attachment | screenshot-2.jpg [ 20689 ] |
linda amour called to say that the clients have been going into gwyn weeks everyday asking when the van is being done.
Ive called Atlas and spoke to Michele , as she has advised me before the engineers are doing two weeks in /around the area.
They are unable to give us a day/date but it will be done during the next two weeks, she said that the engineers are both feeling unwell so it may turn out to be next week.
I have called the park and left a message on there a/phone to this affect (didn't say that the engineers are unwell!)
Ive called Atlas and spoke to Michele , as she has advised me before the engineers are doing two weeks in /around the area.
They are unable to give us a day/date but it will be done during the next two weeks, she said that the engineers are both feeling unwell so it may turn out to be next week.
I have called the park and left a message on there a/phone to this affect (didn't say that the engineers are unwell!)
Show
Lorraine Pryor (Inactive)
added a comment - linda amour called to say that the clients have been going into gwyn weeks everyday asking when the van is being done.
Ive called Atlas and spoke to Michele , as she has advised me before the engineers are doing two weeks in /around the area.
They are unable to give us a day/date but it will be done during the next two weeks, she said that the engineers are both feeling unwell so it may turn out to be next week.
I have called the park and left a message on there a/phone to this affect (didn't say that the engineers are unwell!)
| Priority | High [ 23 ] | Critical [ 24 ] |
| Workflow | Copy of Surfbay [ 51821 ] | Surfbay [ 59134 ] |
| Workflow | Surfbay [ 49647 ] | Copy of Surfbay [ 51821 ] |
| Priority | Normal [ 21 ] | High [ 23 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Attachment | screenshot-1.jpg [ 19743 ] |
| Work Scheduled | 5/Dec/11 |
As of the 10th Nov Michele at Atlas has advised me that this job won’t be done until 1st or 2nd week of DEC, as they have to order the doors in.
I have advised Mr Weeks of this today.
Date: 23trdnov : call Atlas to see if they have a date yet??? Then up date Mr Weeks 07971 53196.
I have advised Mr Weeks of this today.
Date: 23trdnov : call Atlas to see if they have a date yet??? Then up date Mr Weeks 07971 53196.
Show
Lorraine Pryor (Inactive)
added a comment - As of the 10th Nov Michele at Atlas has advised me that this job won’t be done until 1st or 2nd week of DEC, as they have to order the doors in.
I have advised Mr Weeks of this today.
Date: 23trdnov : call Atlas to see if they have a date yet??? Then up date Mr Weeks 07971 53196.
called mr weeks to say that they have received all the claims and will update him once they give me a date.
I have just spoken to michele to check she has the e-mail, and to say that i need an answer asap re an idea of dates.
as i was talking to her she said that she was working on it.
I have just spoken to michele to check she has the e-mail, and to say that i need an answer asap re an idea of dates.
as i was talking to her she said that she was working on it.
Show
Lorraine Pryor (Inactive)
added a comment - called mr weeks to say that they have received all the claims and will update him once they give me a date.
I have just spoken to michele to check she has the e-mail, and to say that i need an answer asap re an idea of dates.
as i was talking to her she said that she was working on it.
chased Atlas for an update
Show
Claire Folland
added a comment - chased Atlas for an update
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Field | Original Value | New Value |
|---|---|---|
| Status | Open [ 1 ] | Submitted [ 10001 ] |
I will close this now.