Details
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Type:
Parts required
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Status: Complete
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Priority:
Critical
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Resolution: Completed
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Labels:None
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Customer Code:SUNN04
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Park:Sunnybank
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Postcode:EX19 8DW
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Serial:1453514
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Model:Vista Platinum
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Size:28x12 2 bed
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Status Colour:
Complete
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Order No:AS7252/5035
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Park_Company:Not defined
Description
Intergrated fridge / freezer door
Issue Links
Activity
Hide
Ann Johnston (Inactive)
added a comment -
Permalink
Raised seperate order for the doors and housing unit, have sent it to ABI and asked them if anything else is required to get this work completed.
Show
Ann Johnston (Inactive)
added a comment - Raised seperate order for the doors and housing unit, have sent it to ABI and asked them if anything else is required to get this work completed.
| Field | Original Value | New Value |
|---|---|---|
| Status | Open [ 1 ] | Price quoted [ 10014 ] |
| Status | Price quoted [ 10014 ] | Submitted [ 10001 ] |
| Attachment | AS7252 PO.pdf [ 16628 ] | |
| Attachment | AS7252 ORDER.doc [ 16627 ] |
This issue is linked to Charge-47.
Show
Ann Johnston (Inactive)
added a comment - This issue is linked to Charge-47.
| Order No | AS7252/5035 | |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Parts ordered | 09/Jun/11 1:52 PM |
I have chased this order up for Darren, Diane has advised that the housing unit and doors will take another 3 weeks for manufacture.
Show
Ann Johnston (Inactive)
added a comment - I have chased this order up for Darren, Diane has advised that the housing unit and doors will take another 3 weeks for manufacture.
| Attachment | AS7252 ack.doc [ 17078 ] |
Received order acknowledgement from ABI. Parts due Mid - End July.
Show
Ann Johnston (Inactive)
added a comment - Received order acknowledgement from ABI. Parts due Mid - End July.
| Attachment | AS7252 ack.doc [ 17078 ] |
| Attachment | AS7252 ack.doc [ 17084 ] |
| Assignee | Ann Johnston [ ccadmin ] | Claire Folland [ claire ] |
No order acknowledgement received for the doors - Claire to chase
Show
Adrienne Barwell (Inactive)
added a comment - No order acknowledgement received for the doors - Claire to chase
| Customer Code | SUNN04 |
| Quote amount | £72.00 | |
| Project | Chargeable Parts [ 10030 ] | ABI [ 10014 ] |
| Due Date | 2011-07-26 00:00:00.0 | |
| Workflow | New Chargeable Parts [ 48190 ] | Surfbay [ 48513 ] |
| Key |
|
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| Issue Type | Parts required [ 20 ] | Chargeable (4 weeks) [ 14 ] |
| Category | Parts Only | |
| Reporter | Ann Johnston [ ccadmin ] | Adrienne Barwell [ adrienne ] |
| Park | Surfbay Winkleigh | Sunnybank |
chased ABI - explained again to Daniel, that the customer is really annoyed that we haven't got an update for him
Show
Adrienne Barwell (Inactive)
added a comment - chased ABI - explained again to Daniel, that the customer is really annoyed that we haven't got an update for him
| Priority | Normal [ 21 ] | Critical [ 24 ] |
Linda has spoken to ABI who advised parts will be delivered on Monday to us, they will arrive flat packed
Show
Adrienne Barwell (Inactive)
added a comment - Linda has spoken to ABI who advised parts will be delivered on Monday to us, they will arrive flat packed
| Parts Expected | 1/Aug/11 |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Work Scheduled | 2/Aug/11 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
park have called to advise ABI have sent the wrong colour doors for the fridge freezer unit, spoke to steve, he has advised we need wood grain doors, ABI have sent white ones, customer is also expecting the internal doors to be adjusted, steve has not got time to do this today as the door frames need to be taken out, advised this would be a warranty issue, Rang ABI to speak to Dan, he has a day off, asked if someone else could help with chargeable items, rea advised no and they couldnt look up anything as the systems are down, she advised to ring back tomorrow
Show
Claire Folland
added a comment - park have called to advise ABI have sent the wrong colour doors for the fridge freezer unit, spoke to steve, he has advised we need wood grain doors, ABI have sent white ones, customer is also expecting the internal doors to be adjusted, steve has not got time to do this today as the door frames need to be taken out, advised this would be a warranty issue, Rang ABI to speak to Dan, he has a day off, asked if someone else could help with chargeable items, rea advised no and they couldnt look up anything as the systems are down, she advised to ring back tomorrow
| Key |
|
|
| Project | ABI [ 10014 ] | Chargeable Parts [ 10030 ] |
| Status | Engineer Scheduled [ 10000 ] | Parts Recieved [ 10003 ] |
| Issue Type | Chargeable (4 weeks) [ 14 ] | Parts required [ 20 ] |
| Workflow | Surfbay [ 48513 ] | New Chargeable Parts [ 49085 ] |
| Category | Parts Only |
chased Dan at ABI for an update
Show
Claire Folland
added a comment - chased Dan at ABI for an update
dan has advised these will be with us next week
Show
Claire Folland
added a comment - dan has advised these will be with us next week
| Attachment | screenshot-1.jpg [ 18232 ] |
| Attachment | CCF19092011_00001.jpg [ 18397 ] | |
| Attachment | CCF19092011_00002.jpg [ 18396 ] |
| Status | Parts Recieved [ 10003 ] | Parts Dispatched [ 10016 ] |
| Status | Parts Dispatched [ 10016 ] | Invoiced [ 10013 ] |
| Resolution | Completed [ 1 ] | |
| Status | Invoiced [ 10013 ] | Complete [ 6 ] |
completed by Steve.
Show
Linda Trunkfield (Inactive)
added a comment - completed by Steve.
| Workflow | New Chargeable Parts [ 49085 ] | Copy of New Chargeable Parts [ 99270 ] |
| Workflow | Copy of New Chargeable Parts [ 99270 ] | Chargeable Parts ver 2.0 [ 115840 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
30m 37s | 1 | ccadmin | 09/Jun/11 4:27 PM | |||||
|
12s | 1 | ccadmin | 09/Jun/11 4:27 PM | |||||
|
14d 21h 24m | 1 | ccadmin | 24/Jun/11 1:52 PM | |||||
|
11s | 1 | ccadmin | 24/Jun/11 1:52 PM | |||||
|
39d 14m | 1 | Claire Folland | 02/Aug/11 2:06 PM | |||||
|
2s | 1 | Claire Folland | 02/Aug/11 2:06 PM | |||||
|
4s | 1 | Claire Folland | 02/Aug/11 2:06 PM | |||||
|
2d 17m | 1 | Adrienne Barwell (Inactive) | 04/Aug/11 2:24 PM | |||||
|
45d 19h 38m | 1 | Adrienne Barwell (Inactive) | 19/Sep/11 10:03 AM | |||||
|
4s | 1 | Adrienne Barwell (Inactive) | 19/Sep/11 10:03 AM | |||||
|
1m 10s | 1 | Adrienne Barwell (Inactive) | 19/Sep/11 10:04 AM | |||||
|
5289d 10h 31m | 7 | 13/Mar/26 7:36 PM |
