Details
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Type:
Parts required
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Status: Complete
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Priority:
Critical
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Resolution: Completed
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Labels:None
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Customer Code:RIVE02
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Park:River Valley Country Park
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Postcode:TR20 9ER
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Plot:Yellow 1
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Serial:1470301
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Model:Derwent
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Size:36x12 2 bed
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ID Number:078775
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Status Colour:
Complete
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Order No:AS7227/5035
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Park_Company:Not defined
Description
Main bedroom mattress is ripped
Activity
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Ann Johnston (Inactive)
added a comment -
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Submitted claim to ABI and sent acknowledgement letter to site.
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Ann Johnston (Inactive)
added a comment - Submitted claim to ABI and sent acknowledgement letter to site.
Rejected by ABI, not sure why.
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Ann Johnston (Inactive)
added a comment - Rejected by ABI, not sure why.
I will issue a worksheet for Steve to replace the ripped mattress taken from our stock Van.
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Ann Johnston (Inactive)
added a comment - I will issue a worksheet for Steve to replace the ripped mattress taken from our stock Van.
As this is only a stock van, we will order a new mattress from ABI and replace once it arrives.
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Ann Johnston (Inactive)
added a comment - As this is only a stock van, we will order a new mattress from ABI and replace once it arrives.
Sent order to ABI. Charge to sales, parts to go to River Valley Country Park
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Ann Johnston (Inactive)
added a comment - Sent order to ABI. Charge to sales, parts to go to River Valley Country Park
Daniel at ABI says he has not received this order, he has taken over from Normand for the time being and does not seem to know what he is doing! I have had to re send this order today.
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Ann Johnston (Inactive)
added a comment - Daniel at ABI says he has not received this order, he has taken over from Normand for the time being and does not seem to know what he is doing! I have had to re send this order today.
Have received Order Acknowledgement from ABI, approximate date for despatch is 23/07/11
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Ann Johnston (Inactive)
added a comment - Have received Order Acknowledgement from ABI, approximate date for despatch is 23/07/11
chased dan for an update
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Claire Folland
added a comment - chased dan for an update
dan has advised mattress is now in warehouse ready to be sent out
Show
Claire Folland
added a comment - dan has advised mattress is now in warehouse ready to be sent out
chased ABI to see if parts have been dispatched
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Claire Folland
added a comment - chased ABI to see if parts have been dispatched
Brian has received replacement mattress
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Claire Folland
added a comment - Brian has received replacement mattress