Details
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Type:
Parts required
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Status: Complete
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Priority:
Critical
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Resolution: Completed
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Labels:None
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Customer Code:RIVE02
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Park:River Valley Country Park
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Postcode:TR20 9ER
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Plot:Yellow 1
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Serial:1470301
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Model:Derwent
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Size:36x12 2 bed
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ID Number:078775
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Status Colour:
Complete
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Order No:AS7227/5035
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Park_Company:Not defined
Description
Section of pelmet missing above front window on right hand side
Activity
| Field | Original Value | New Value |
|---|---|---|
| Attachment | 1470301 PDI sheet.jpg [ 15677 ] |
Hide
Ann Johnston (Inactive)
added a comment -
Permalink
Submitted claim to ABI and sent acknowledgement letter to site.
Show
Ann Johnston (Inactive)
added a comment - Submitted claim to ABI and sent acknowledgement letter to site.
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Attachment | ABI-991-992.doc [ 15679 ] |
| Workflow | Surfbay [ 36391 ] | Copy of Surfbay [ 37449 ] |
| Workflow | Copy of Surfbay [ 37449 ] | Surfbay [ 42956 ] |
| Attachment | ARE56587.pdf [ 15926 ] | |
| Attachment | ARE56587JS.pdf [ 15927 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
Rejected by ABI, not sure why.
Show
Ann Johnston (Inactive)
added a comment - Rejected by ABI, not sure why.
| Status | Acknowledged [ 10005 ] | Rejected [ 10002 ] |
| ID Number | ARE56587JS |
I will issue a worksheet for Steve to replace the missing Pelmet taken from our stock Van.
Show
Ann Johnston (Inactive)
added a comment - I will issue a worksheet for Steve to replace the missing Pelmet taken from our stock Van.
As this is only a stock van, we will order a new section of Pelmet from ABI and fit it once it arrives.
Show
Ann Johnston (Inactive)
added a comment - As this is only a stock van, we will order a new section of Pelmet from ABI and fit it once it arrives.
Sent order to ABI. Charge to sales, parts to go to River Valley Country Park
Show
Ann Johnston (Inactive)
added a comment - Sent order to ABI. Charge to sales, parts to go to River Valley Country Park
| Attachment | AS7227 ORDER.doc [ 16361 ] | |
| Attachment | AS7227 PO.pdf [ 16360 ] |
| Resolution | Completed [ 1 ] | |
| Status | Rejected [ 10002 ] | Resolved [ 5 ] |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Resolution | Completed [ 1 ] |
ABI have asked for the pelmet measurement, I have emailed Daniel Moon that it is 65cm x 16cm
Show
Ann Johnston (Inactive)
added a comment - ABI have asked for the pelmet measurement, I have emailed Daniel Moon that it is 65cm x 16cm
| Priority | Normal [ 21 ] | High [ 23 ] |
Daniel at ABI says he has not received this order, he has taken over from Normand for the time being and does not seem to know what he is doing! I have had to re send this order today.
Show
Ann Johnston (Inactive)
added a comment - Daniel at ABI says he has not received this order, he has taken over from Normand for the time being and does not seem to know what he is doing! I have had to re send this order today.
Have received Order Acknowledgement from ABI, approximate date for despatch is 23/07/11
Show
Ann Johnston (Inactive)
added a comment - Have received Order Acknowledgement from ABI, approximate date for despatch is 23/07/11
| Status | Reopened [ 4 ] | Acknowledged [ 10005 ] |
| Parts ordered | 23/Jun/11 3:26 PM |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Attachment | AS7227 ack.doc [ 16922 ] |
| Priority | High [ 23 ] | Critical [ 24 ] |
| Assignee | Ann Johnston [ ccadmin ] | Claire Folland [ claire ] |
| Issue Type | Furniture & Fittings (8 Weeks) [ 1 ] | Chargeable (4 weeks) [ 14 ] |
| Customer Code | RIVE02 | |
| Category | Manufacturer Attending | Parts Only |
| ID Number | ARE56587JS | 078775 |
| Order No | AS7227/5035 |
chased dan for an update
Show
Claire Folland
added a comment - chased dan for an update
dan has advised pelmet is now in warehouse ready to be sent out
Show
Claire Folland
added a comment - dan has advised pelmet is now in warehouse ready to be sent out
chased ABI to see if parts have been dispatched
Show
Claire Folland
added a comment - chased ABI to see if parts have been dispatched
| Workflow | Surfbay [ 42956 ] | New Chargeable Parts [ 49087 ] |
| Reporter | Ann Johnston [ ccadmin ] | Adrienne Barwell [ adrienne ] |
| Category | Parts Only | |
| Key |
|
|
| Issue Type | Chargeable (4 weeks) [ 14 ] | Parts required [ 20 ] |
| Project | ABI [ 10014 ] | Chargeable Parts [ 10030 ] |
ABI have sent this direct to site, emailed Brian to see if he needs Steve to fit.
Show
Claire Folland
added a comment - ABI have sent this direct to site, emailed Brian to see if he needs Steve to fit.
| Parts in | 15/Aug/11 11:04 AM | |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Parts Dispatched [ 10016 ] |
Brian has received and will fit himself
Show
Claire Folland
added a comment - Brian has received and will fit himself
| Status | Parts Dispatched [ 10016 ] | Invoiced [ 10013 ] |
| Status | Invoiced [ 10013 ] | Complete [ 6 ] |
| Resolution | Completed [ 1 ] |
| Workflow | New Chargeable Parts [ 49087 ] | Copy of New Chargeable Parts [ 99273 ] |
| Workflow | Copy of New Chargeable Parts [ 99273 ] | Chargeable Parts ver 2.0 [ 115837 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
19m 3s | 1 | ccadmin | 03/May/11 2:12 PM | |||||
|
7d 23h 44m | 1 | ccadmin | 11/May/11 1:57 PM | |||||
|
45s | 1 | ccadmin | 11/May/11 1:57 PM | |||||
|
14d 17m | 1 | ccadmin | 25/May/11 2:15 PM | |||||
|
6s | 1 | ccadmin | 25/May/11 2:15 PM | |||||
|
29d 1h 12m | 1 | ccadmin | 23/Jun/11 3:27 PM | |||||
|
7s | 1 | ccadmin | 23/Jun/11 3:27 PM | |||||
|
52d 19h 37m | 1 | Claire Folland | 15/Aug/11 11:04 AM | |||||
|
46m 3s | 1 | Claire Folland | 15/Aug/11 11:50 AM | |||||
|
37d 1m | 1 | Adrienne Barwell (Inactive) | 21/Sep/11 11:52 AM | |||||
|
3s | 1 | Adrienne Barwell (Inactive) | 21/Sep/11 11:52 AM | |||||
|
5287d 8h 42m | 5 | 13/Mar/26 7:34 PM |
