Details
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Type:
Chargeable (6 weeks)
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Status: Complete
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Priority:
Over 8 Weeks
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Resolution: Completed
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Labels:None
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Customer Code:hend01
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Park:Hendra
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Postcode:TR8 4NY
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Part Number:price each 6.50 plus vat and delivery charge- waiting for pp cost as they have decided not to order panels yet
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Serial:1580300
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Model:28X10 Tebay Platinum
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Size:28 x 10
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ID Number:093356
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Status Colour:
Complete
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Order No:as8646/5041
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Stock_Number:28477
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Park_Company:Hendra Caravan Park
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Park_Postcode:TR8 4NY
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Park_Phone:1637875778
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Park_Code:HEND01
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Park_Key_Account:No
Description
Activity
| Field | Original Value | New Value |
|---|---|---|
| Issue Type | Wallboards/Ceiling Boards (8 Weeks) [ 6 ] | Chargeable (6 weeks) [ 14 ] |
| Due Date | 20/Dec/13 | 11/Jun/14 |
| ID Number | AS8344/5041 | |
| Serial | 1580289 | 1580300 |
| Plot | M27 | |
| Model | Tebay | 28X10 Tebay Platinum |
| Order No | 2110JH |
| Ordered By? | Linda Jon Hyatt from Hebdra | via e-mail from George at Hendra |
| Stock_Number | 28466 | 28477 |
| Attachment | screenshot-1.jpg [ 60327 ] |
| Attachment | screenshot-2.jpg [ 60328 ] |
| Attachment | screenshot-3.jpg [ 60333 ] |
| Status | Open [ 1 ] | Awaiting Customer Info [ 10012 ] |
| Description | 'maint@hendra-holidays.com' |
| Status | Awaiting Customer Info [ 10012 ] | Price quoted [ 10014 ] |
| Summary | roller to fit the shower door x 6 | roller to fit the shower door x 6 - quote as of 30.04.14 |
| Part Number | price each 6.50 plus vat and delivery charge- which is on charge-1272 |
| Order No | as8646/5041 |
I have submitted an e-mail into Dan today to say can we order these, and send them direct to park.
The park are asking for these to be send ASAP, I have asked Dan if he keeps these in stock or does he have to order them
The park are asking for these to be send ASAP, I have asked Dan if he keeps these in stock or does he have to order them
Show
Lorraine Pryor (Inactive)
added a comment - I have submitted an e-mail into Dan today to say can we order these, and send them direct to park.
The park are asking for these to be send ASAP, I have asked Dan if he keeps these in stock or does he have to order them
| Attachment | screenshot-4.jpg [ 60473 ] |
| Status | Price quoted [ 10014 ] | Submitted [ 10001 ] |
| Parts_Delivered_to | Direct to Park [ 10850 ] |
| Summary | roller to fit the shower door x 6 - quote as of 30.04.14 | roller to fit the shower door x 6 - |
| Part Number | price each 6.50 plus vat and delivery charge- which is on charge-1272 | price each 6.50 plus vat and delivery charge- waiting for pp cost as they have decided not to order panels yet |
Dan has confirmed order no 093356.
I have e-mailed him back again as he hasn't answered my question as to wether they keep these parts in stock or do they have to order them in?
Waiting for an answer.
I have e-mailed him back again as he hasn't answered my question as to wether they keep these parts in stock or do they have to order them in?
Waiting for an answer.
Show
Lorraine Pryor (Inactive)
added a comment - Dan has confirmed order no 093356.
I have e-mailed him back again as he hasn't answered my question as to wether they keep these parts in stock or do they have to order them in?
Waiting for an answer.
| Attachment | screenshot-5.jpg [ 60482 ] |
| Attachment | 01.05.14 charge-1271- abi order no 093356.pdf [ 60483 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| ID Number | 093356 |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Parts ordered | 01/May/14 5:16 PM |
| Parts Expected | 01/Jun/14 |
| Attachment | screenshot-6.jpg [ 60485 ] |
| Attachment | screenshot-7.jpg [ 60486 ] |
Tim called to see what we had done with this, I have explained that we have order this when requested to do so by Hendra given Tim dates etc..
I have also advise him that I have been dealing with George the maintenance manager . and these have been chase up with ABI who in turn are chasing they supplier up to see when they will be delivered.
I have also advise him that I have been dealing with George the maintenance manager . and these have been chase up with ABI who in turn are chasing they supplier up to see when they will be delivered.
Show
Lorraine Pryor (Inactive)
added a comment - Tim called to see what we had done with this, I have explained that we have order this when requested to do so by Hendra given Tim dates etc..
I have also advise him that I have been dealing with George the maintenance manager . and these have been chase up with ABI who in turn are chasing they supplier up to see when they will be delivered.
Dan from Abi is still trying to finsd out if these parts have come in yet. so still waiting for an update. I have sent Dan an e-mail again to see if he has managed to located these.
Show
Lorraine Pryor (Inactive)
added a comment - Dan from Abi is still trying to finsd out if these parts have come in yet. so still waiting for an update. I have sent Dan an e-mail again to see if he has managed to located these.
| Attachment | 09.06.14 email from Dan re parts.jpg [ 63825 ] |
| Attachment | 11.06.14 email from dan to look for part.jpg [ 63973 ] |
Dan from ABI has e-mailed me on Tuesday to say that he will gone down in the morning to look for these parts. waiting for a reply
Show
Lorraine Pryor (Inactive)
added a comment - Dan from ABI has e-mailed me on Tuesday to say that he will gone down in the morning to look for these parts. waiting for a reply
| Attachment | 11.06.14 email from Dan.jpg [ 64010 ] |
| Attachment | 11.06.14 email to George re parts.jpg [ 64011 ] |
I have received an e-email from Dan at ABI to say that he was sending the parts out yesterday to the park, I have dropped an e-mail to George at hendra
Show
Lorraine Pryor (Inactive)
added a comment - I have received an e-email from Dan at ABI to say that he was sending the parts out yesterday to the park, I have dropped an e-mail to George at hendra
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Parts Dispatched [ 10016 ] |
| Workflow | Copy of New Chargeable Parts [ 106388 ] | Chargeable Parts ver 2.0 [ 115764 ] |
| Park_Company | Hendra Caravan Park (236) |
| Park_Postcode | TR8 4NY | |
| Park_Phone | 1637875778 | |
| Park_Code | HEND01 | |
| Park_City | Newquay |
| Priority | Normal [ 21 ] | Over 8 Weeks [ 25 ] |
Need to issue invoice
Show
Lorraine Pryor (Inactive)
added a comment - Need to issue invoice
| Status | Parts Dispatched [ 10016 ] | Invoiced [ 10013 ] |
sage invoice no 461716
Show
Lorraine Pryor (Inactive)
added a comment - sage invoice no 461716
| Status | Invoiced [ 10013 ] | Complete [ 6 ] |
| Resolution | Completed [ 1 ] |
| Attachment | 19.11.14 461716.jpg [ 78080 ] |
made changes -
| Park_Contact |
made changes -
| Park_Address |
made changes -
| Park_Address2 |
made changes -
| Park_Key_Account | No |
made changes -
| Park_Key_Account | No |
made changes -
| Park_Key_Account | No |
made changes -
| Park_Email |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
13m 45s | 1 | Lorraine Pryor (Inactive) | 30/Apr/14 11:42 AM | |||||
|
2h 21m | 1 | Lorraine Pryor (Inactive) | 30/Apr/14 2:03 PM | |||||
|
1d 1h 48m | 1 | Lorraine Pryor (Inactive) | 01/May/14 3:52 PM | |||||
|
23m 35s | 1 | Lorraine Pryor (Inactive) | 01/May/14 4:16 PM | |||||
|
6s | 1 | Lorraine Pryor (Inactive) | 01/May/14 4:16 PM | |||||
|
132d 41m | 1 | Lorraine Pryor (Inactive) | 10/Sep/14 4:57 PM | |||||
|
3s | 1 | Lorraine Pryor (Inactive) | 10/Sep/14 4:57 PM | |||||
|
69d 23h 45m | 1 | Lorraine Pryor (Inactive) | 19/Nov/14 3:43 PM | |||||
|
29s | 1 | Lorraine Pryor (Inactive) | 19/Nov/14 3:43 PM |
I've also called him to check if he has been passed an e-mail from Diane from the park, he has checked against the serial number and he hasn't.
I've also e-mailed Hendra back to say that I will e-mail the person who deals with chargeable items and when I get the cost back I will then let him know.