Details

    • Type: Chargeable (6 weeks) Chargeable (6 weeks)
    • Status: Complete
    • Priority: Over 8 Weeks Over 8 Weeks
    • Resolution: Completed
    • Labels:
      None
    • Customer Code:
      Brea01
    • Park:
      Brean Beach Holiday Park- Ian Jamies
    • Postcode:
      ta8 2se
    • Plot:
      none
    • Serial:
      AT07819/02
    • Model:
      Atlas Chorus
    • Status Colour:
      Complete Complete
    • Order No:
      AS8773/5041
    • Park_Company:
       Brean Beach Holiday Park
    • Park_Postcode:
      TA8 2RH
    • Park_Phone:
      01278751349
    • Park_Code:
      BREA01
    • Park_Key_Account:
      No

      Description

      Dougie has e-mailed me on the 07.07.14 asking me to order the correct type of guttering for him as the arleigh one was not want he wanted.
      1. 01.09.14 email chasing Atlas.jpg
        137 kB
      2. 09.07.14 e-mail from Dougie.jpg
        133 kB
      3. 09.07.14 email to Dougie.jpg
        153 kB
      4. 09.07.14 sage.jpg
        161 kB
      5. 12.08.14 chaser email to Katrina.jpg
        146 kB
      6. 12.08.14 email from Katrina re part.jpg
        142 kB
      7. 13.10.14.jpg
        123 kB
      8. screenshot-1.jpg
        147 kB

        Activity

        Lorraine Pryor (Inactive) created issue -
        Lorraine Pryor (Inactive) made changes -
        Field Original Value New Value
        Parts_Delivered_to Surf Bay Winkleigh [ 10852 ] Direct to Customer [ 10851 ]
        Parts Expected 04/Jul/14
        PER Return No 00007960)
        Description Dougie called on 30.06.14 asking us to order this part for the park. Dougie has e-mailed me on the 07.07.14 asking me to order the correct type of guttering for him as the arleigh one was not want he wanted.
        ID Number W48349
        Order No AS8756/5041
        Part Number GUT10 - The cost to the park is £ 15.18 plus vat and £10.00 PP plus vat.
        Lorraine Pryor (Inactive) made changes -
        Attachment 09.07.14 sage.jpg [ 66180 ]
        Lorraine Pryor (Inactive) made changes -
        Order No AS8773/5041
        Lorraine Pryor (Inactive) made changes -
        Attachment 09.07.14 e-mail from Dougie.jpg [ 66183 ]
        Lorraine Pryor (Inactive) made changes -
        Serial AT7819/02 AT07819/02
        Lorraine Pryor (Inactive) made changes -
        Attachment 09.07.14 email to Dougie.jpg [ 66185 ]
        Hide
        Lorraine Pryor (Inactive) added a comment -
        I have e-mailed Katrina at Atlas asking her to order this for me and send directly to Dougie office, waiting to hear back from her now.
        Show
        Lorraine Pryor (Inactive) added a comment - I have e-mailed Katrina at Atlas asking her to order this for me and send directly to Dougie office, waiting to hear back from her now.
        Lorraine Pryor (Inactive) made changes -
        Status Open [ 1 ] Awaiting Customer Info [ 10012 ]
        Lorraine Pryor (Inactive) made changes -
        Hide
        Lorraine Pryor (Inactive) added a comment -
        I have sent the original e-mail to Katrina asking her if this part has been order or sent to Brean office yet as the park are chasing us up for this.
        Waiting to hear back from Atlas, one I do then I can update Sandra at the park on 01278 751349
        Show
        Lorraine Pryor (Inactive) added a comment - I have sent the original e-mail to Katrina asking her if this part has been order or sent to Brean office yet as the park are chasing us up for this. Waiting to hear back from Atlas, one I do then I can update Sandra at the park on 01278 751349
        Lorraine Pryor (Inactive) made changes -
        Status Awaiting Customer Info [ 10012 ] Price quoted [ 10014 ]
        Lorraine Pryor (Inactive) made changes -
        Status Price quoted [ 10014 ] Submitted [ 10001 ]
        Lorraine Pryor (Inactive) made changes -
        Status Submitted [ 10001 ] Acknowledged [ 10005 ]
        Lorraine Pryor (Inactive) made changes -
        Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
        Parts ordered 02/Jul/14 5:37 PM 07/Jul/14 5:37 PM
        Lorraine Pryor (Inactive) made changes -
        Hide
        Lorraine Pryor (Inactive) added a comment -
        Katrina has replied to say "
        The part is due in shortly and once it comes in I will get Niven to send it out".
        I have called the park to update Sandra but she is off today, so I have spoken to a gentleman and updated him.
        Show
        Lorraine Pryor (Inactive) added a comment - Katrina has replied to say " The part is due in shortly and once it comes in I will get Niven to send it out". I have called the park to update Sandra but she is off today, so I have spoken to a gentleman and updated him.
        Lorraine Pryor (Inactive) made changes -
        Attachment 01.09.14 email chasing Atlas.jpg [ 70993 ]
        Hide
        Lorraine Pryor (Inactive) added a comment -
        Dougie has called to chase this up, I have sent a chaser e-mail to Katrina
        Show
        Lorraine Pryor (Inactive) added a comment - Dougie has called to chase this up, I have sent a chaser e-mail to Katrina
        Hide
        Lorraine Pryor (Inactive) added a comment -
        Katrian has e-mail me to say "Should be in this week & I will get is sent out asap."
        I have called Dougie and update him today
        Show
        Lorraine Pryor (Inactive) added a comment - Katrian has e-mail me to say "Should be in this week & I will get is sent out asap." I have called Dougie and update him today
        Lorraine Pryor (Inactive) made changes -
        Attachment screenshot-1.jpg [ 71000 ]
        Adrienne Barwell (Inactive) made changes -
        Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        invoice received from Atlas
        gutter £220.00 + VAT
        Carriage and packing £25.00 + VAT
        Show
        Adrienne Barwell (Inactive) added a comment - invoice received from Atlas gutter £220.00 + VAT Carriage and packing £25.00 + VAT
        Adrienne Barwell (Inactive) made changes -
        Workflow Copy of New Chargeable Parts [ 109446 ] Chargeable Parts ver 2.0 [ 114548 ]
        Adrienne Barwell (Inactive) made changes -
        Park_Company Brean Beach Holiday Park (78)
        Adrienne Barwell (Inactive) made changes -
        Park_Postcode TA8 2RH
        Park_Phone 01278751349
        Park_Code BREA01
        Park_Address2 Coast Road
        Park_City Brean
        Park_Address Yellow Sands
        Hide
        Lorraine Pryor (Inactive) added a comment - - edited
        Invoice received, will issue invoice.
        Net cost gutter 22.00 plus 25.00 pp.
        Show
        Lorraine Pryor (Inactive) added a comment - - edited Invoice received, will issue invoice. Net cost gutter 22.00 plus 25.00 pp.
        Lorraine Pryor (Inactive) made changes -
        Status Parts Recieved [ 10003 ] Parts Dispatched [ 10016 ]
        Adrienne Barwell (Inactive) made changes -
        Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
        Hide
        Lorraine Pryor (Inactive) added a comment -
        sAGE NO 461350 SENT IN POST TODAY
        Show
        Lorraine Pryor (Inactive) added a comment - sAGE NO 461350 SENT IN POST TODAY
        Lorraine Pryor (Inactive) made changes -
        Attachment 13.10.14.jpg [ 75174 ]
        Lorraine Pryor (Inactive) made changes -
        Status Parts Dispatched [ 10016 ] Invoiced [ 10013 ]
        Claire Folland made changes -
        Status Invoiced [ 10013 ] Complete [ 6 ]
        Resolution Completed [ 1 ]
        made changes -
        Park_Contact
        made changes -
        Park_Key_Account false
        made changes -
        Park_Email
        made changes -
        Park_Key_Account false 1
        made changes -
        Park_Email
        made changes -
        Park_Contact
        made changes -
        Park_Key_Account No
        made changes -
        Park_Key_Account No
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open Awaiting Customer Info Awaiting Customer Info
        33d 19h 51m 1 Lorraine Pryor (Inactive) 12/Aug/14 10:39 AM
        Awaiting Customer Info Awaiting Customer Info Price quoted Price quoted
        3h 1 Lorraine Pryor (Inactive) 12/Aug/14 1:39 PM
        Price quoted Price quoted Submitted Submitted
        2s 1 Lorraine Pryor (Inactive) 12/Aug/14 1:39 PM
        Submitted Submitted Acknowledged Acknowledged
        3s 1 Lorraine Pryor (Inactive) 12/Aug/14 1:39 PM
        Acknowledged Acknowledged Parts ordered Parts ordered
        9s 1 Lorraine Pryor (Inactive) 12/Aug/14 1:39 PM
        Parts ordered Parts ordered Parts Recieved Parts Recieved
        51d 21h 3m 1 Adrienne Barwell (Inactive) 03/Oct/14 10:43 AM
        Parts Recieved Parts Recieved Parts Dispatched Parts Dispatched
        7d 4h 33m 1 Lorraine Pryor (Inactive) 10/Oct/14 3:17 PM
        Parts Dispatched Parts Dispatched Invoiced Invoiced
        2d 23h 47m 1 Lorraine Pryor (Inactive) 13/Oct/14 3:04 PM
        Invoiced Invoiced Complete Complete
        18h 30m 1 Claire Folland 14/Oct/14 9:35 AM

          People

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            Dates

            • Created:
              Updated:
              Resolved:
              Parts ordered: