Details

    • Type: Boiler (2 Weeks) Boiler (2 Weeks)
    • Status: Complete
    • Priority: Over 8 Weeks Over 8 Weeks
    • Resolution: Completed
    • Labels:
      None
    • Plot:
      372
    • Serial:
      AT009308/04
    • Model:
      Sapphire
    • Year:
      2013
    • Size:
      35x12
    • Status Colour:
      Complete Complete
    • Stock_Number:
      28401
    • Park_Company:
       Beverley Holidays Parks Goodrington
    • Park_Postcode:
      TQ4 7JE
    • Park_Phone:
      01803 843887
    • Park_Email:
      Linda: admin@beverley-holidays.co.uk, sales@beverley-holidays.co.uk (main email)
    • Park_Code:
      BEVE01
    • Park_Key_Account:
      Yes

      Description

      park have had a plumber out and has spoken to morco, they think it may the expansion vessel and pressure relief valve

        Activity

        Lorraine Pryor (Inactive) created issue -
        Lorraine Pryor (Inactive) made changes -
        Field Original Value New Value
        Project Atlas [ 10040 ] Chargeable Parts [ 10030 ]
        Key ATL-2034 CHARGE-1613
        Workflow Manufacturers ver 2.2 [ 164605 ] Chargeable Parts ver 2.0 [ 164606 ]
        Responsibility RTM [ 10043 ]
        Times Scheduled 0
        Hire_or_Retail Retail [ 10251 ]
        Lorraine Pryor (Inactive) made changes -
        Status Open [ 1 ] Awaiting Customer Info [ 10012 ]
        Hide
        Lorraine Pryor (Inactive) added a comment -
        The park emailed to say that the owner had seen a coffee table in the same van and believe that it was missing, I have checked the spec and this van does not come with a coffee table and it didn't have an option/ extra to have one.
        I have emailed Katrina to ask for a price for a matching coffee table, Atlas have emailed me to say Katrina is off for a few weeks so I will not get a price until Early July.
        Show
        Lorraine Pryor (Inactive) added a comment - The park emailed to say that the owner had seen a coffee table in the same van and believe that it was missing, I have checked the spec and this van does not come with a coffee table and it didn't have an option/ extra to have one. I have emailed Katrina to ask for a price for a matching coffee table, Atlas have emailed me to say Katrina is off for a few weeks so I will not get a price until Early July.
        Lorraine Pryor (Inactive) made changes -
        Lorraine Pryor (Inactive) made changes -
        Attachment 24.06.15 email to park.jpg [ 95043 ]
        Lorraine Pryor (Inactive) made changes -
        Hide
        Lorraine Pryor (Inactive) added a comment -
        Atlas have come back today to say that the cost of the coffee table in the materials used in the Sapphire Sapphire 2012 including delivery & VAT will be £195.00. ( net cost to us )
        I have emailed Tim at the park to say "Atlas have come back today to say that the cost of the coffee table in the materials used in the Sapphire 2012 is £219.38 plus vat and this would include delivery.
        Should you wish to order then then please let me know.
        This would have to be a special order and can take around 6 weeks.
        No waiting for a response from the park to say they do or don't want to order


        Show
        Lorraine Pryor (Inactive) added a comment - Atlas have come back today to say that the cost of the coffee table in the materials used in the Sapphire Sapphire 2012 including delivery & VAT will be £195.00. ( net cost to us ) I have emailed Tim at the park to say "Atlas have come back today to say that the cost of the coffee table in the materials used in the Sapphire 2012 is £219.38 plus vat and this would include delivery. Should you wish to order then then please let me know. This would have to be a special order and can take around 6 weeks. No waiting for a response from the park to say they do or don't want to order
        Lorraine Pryor (Inactive) made changes -
        Status Awaiting Customer Info [ 10012 ] Price quoted [ 10014 ]
        Lorraine Pryor (Inactive) made changes -
        Status Price quoted [ 10014 ] Submitted [ 10001 ]
        Lorraine Pryor (Inactive) made changes -
        Status Submitted [ 10001 ] Acknowledged [ 10005 ]
        Adrienne Barwell (Inactive) made changes -
        Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
        Hide
        Lorraine Pryor (Inactive) added a comment -
        park/owner has never come back so I will close this off now.
        Show
        Lorraine Pryor (Inactive) added a comment - park/owner has never come back so I will close this off now.
        Lorraine Pryor (Inactive) made changes -
        Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
        Lorraine Pryor (Inactive) made changes -
        Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
        Assignee Lorraine Pryor [ lorraine ] Claire Folland [ claire ]
        Lorraine Pryor (Inactive) made changes -
        Status Parts Recieved [ 10003 ] Parts Dispatched [ 10016 ]
        Assignee Claire Folland [ claire ] Lorraine Pryor [ lorraine ]
        Lorraine Pryor (Inactive) made changes -
        Status Parts Dispatched [ 10016 ] Invoiced [ 10013 ]
        Lorraine Pryor (Inactive) made changes -
        Status Invoiced [ 10013 ] Complete [ 6 ]
        Resolution Completed [ 1 ]
        Lorraine Pryor (Inactive) made changes -
        Status Complete [ 6 ] Complete [ 6 ]
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open Awaiting Customer Info Awaiting Customer Info
        59s 1 Lorraine Pryor (Inactive) 24/Jun/15 9:50 AM
        Awaiting Customer Info Awaiting Customer Info Price quoted Price quoted
        7d 4h 25m 1 Lorraine Pryor (Inactive) 01/Jul/15 2:16 PM
        Price quoted Price quoted Submitted Submitted
        3s 1 Lorraine Pryor (Inactive) 01/Jul/15 2:16 PM
        Submitted Submitted Acknowledged Acknowledged
        4s 1 Lorraine Pryor (Inactive) 01/Jul/15 2:16 PM
        Acknowledged Acknowledged Parts ordered Parts ordered
        131d 5m 1 Lorraine Pryor (Inactive) 09/Nov/15 1:22 PM
        Parts ordered Parts ordered Parts Recieved Parts Recieved
        5s 1 Lorraine Pryor (Inactive) 09/Nov/15 1:22 PM
        Parts Recieved Parts Recieved Parts Dispatched Parts Dispatched
        35s 1 Lorraine Pryor (Inactive) 09/Nov/15 1:22 PM
        Parts Dispatched Parts Dispatched Invoiced Invoiced
        9s 1 Lorraine Pryor (Inactive) 09/Nov/15 1:23 PM
        Invoiced Invoiced Complete Complete
        5s 1 Lorraine Pryor (Inactive) 09/Nov/15 1:23 PM
        Complete Complete Complete Complete
        3s 1 Lorraine Pryor (Inactive) 09/Nov/15 1:23 PM

          People

          • Assignee:
            Lorraine Pryor (Inactive)
            Reporter:
            Lorraine Pryor (Inactive)
            Participants:
          • Watchers:
            0 Start watching this issue

            Dates

            • Due:
              Created:
              Updated:
              Resolved: