Details
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Type:
Agreed Date/ End of season
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Status: Complete
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Priority:
Low
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Resolution: Completed
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Labels:None
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Customer Code:WILK01
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Park:Wilksworth Farm
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Postcode:BH21 4HW
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Serial:WB2493/008
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Model:Winchester
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Status Colour:
Complete
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Park_Company:Wilksworth Farm Caravan Park
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Park_Postcode:BH21 4HW
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Park_Phone:01202885467
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Park_Email:ww.reception@shorefield.co.uk / Leanne.Buckingham@shorefield.co.uk
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Park_Code:WILK01
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Park_Key_Account:No
Issue Links
- Same Van
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WILL-3172
Wooden doors laminate peeling - customer would like us to visit in March and assess
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- Complete
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Activity
Hide
Adrienne Barwell (Inactive)
added a comment -
Permalink
Customer will contact us in March to arrange for a visit date
Show
Adrienne Barwell (Inactive)
added a comment - Customer will contact us in March to arrange for a visit date
| Field | Original Value | New Value |
|---|---|---|
| Attachment | screenshot-1.jpg [ 50251 ] |
| Attachment | screenshot-2.jpg [ 50252 ] |
| Attachment | screenshot-3.jpg [ 50253 ] |
I will close this issue and we will re-open it in the New Year once we have been contacted by Mrs Powell
Show
Adrienne Barwell (Inactive)
added a comment - I will close this issue and we will re-open it in the New Year once we have been contacted by Mrs Powell
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Surfbay [ 84341 ] | Manufacturers ver 2.0 [ 99020 ] |
| Workflow | Manufacturers ver 2.0 [ 99020 ] | Manufacturers ver 2.1 [ 135325 ] |
| Workflow | Manufacturers ver 2.1 [ 135325 ] | Manufacturers ver 2.2 [ 152543 ] |
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Claire Folland [ claire ] |
Steve has visited this unit and I have given his assessment sheet to Claire
Show
Adrienne Barwell (Inactive)
added a comment - Steve has visited this unit and I have given his assessment sheet to Claire
looked at the worksheet, i am unsure if these doors are warranty or chargeable as there are so many,will speak to Ade
Show
Claire Folland
added a comment - looked at the worksheet, i am unsure if these doors are warranty or chargeable as there are so many,will speak to Ade
spoke to Ade, willerby will not supply these as the van is several years old, will get prices from willerby
Show
Claire Folland
added a comment - spoke to Ade, willerby will not supply these as the van is several years old, will get prices from willerby
| Additional Contact Details |
Linda 07776427432
Mick 07476051815 |
| Additional Contact Details |
Linda 07776427432
Mick 07476051815 |
need to get prices from Willerby
Show
Claire Folland
added a comment - need to get prices from Willerby
| Project | Willerby [ 10015 ] | Chargeable Parts [ 10030 ] |
| Key |
|
|
| Workflow | Manufacturers ver 2.2 [ 152543 ] | Chargeable Parts ver 2.0 [ 165001 ] |
| Status | Reopened [ 4 ] | Open [ 1 ] |
| Responsibility | Goodwill [ 10046 ] | |
| Invoice_Received | No [ 10860 ] | |
| Hire_or_Retail | Retail [ 10251 ] |
| Park_Company | Not defined | Wilksworth Farm Caravan Park |
| Park_Postcode | BH21 4HW | |
| Park_Email | rayandwendy@wilksworthfarmcaravanpark.co.uk | |
| Park_Phone | 01202885467 | |
| Park_Code | WILK01 | |
| Park_Key_Account | No | |
| Park_Address2 | Cranborne Road | |
| Park_City | Wimborne |
had no response from willerby, will try again, the customer has not chased this
Show
Claire Folland
added a comment - had no response from willerby, will try again, the customer has not chased this
the customer has not chased this, will move this to resolved
Show
Claire Folland
added a comment - the customer has not chased this, will move this to resolved
| Status | Open [ 1 ] | Price quoted [ 10014 ] |
| Resolution | Completed [ 1 ] | Rejected [ 2 ] |
| Status | Price quoted [ 10014 ] | Complete [ 6 ] |
| Resolution | Rejected [ 2 ] | Completed [ 1 ] |
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
4m 45s | 1 | Adrienne Barwell (Inactive) | 29/Oct/13 3:01 PM | |||||
|
9s | 1 | Adrienne Barwell (Inactive) | 29/Oct/13 3:01 PM | |||||
|
3s | 1 | Adrienne Barwell (Inactive) | 29/Oct/13 3:01 PM | |||||
|
6s | 1 | Adrienne Barwell (Inactive) | 29/Oct/13 3:01 PM | |||||
|
1s | 1 | Adrienne Barwell (Inactive) | 29/Oct/13 3:01 PM | |||||
|
3s | 1 | Adrienne Barwell (Inactive) | 29/Oct/13 3:02 PM | |||||
|
3s | 1 | Adrienne Barwell (Inactive) | 29/Oct/13 3:02 PM | |||||
|
3s | 1 | Adrienne Barwell (Inactive) | 29/Oct/13 3:02 PM | |||||
|
533d 21h 33m | 1 | Adrienne Barwell (Inactive) | 16/Apr/15 1:35 PM | |||||
|
77d 3h 10m | 1 | Adrienne Barwell (Inactive) | 02/Jul/15 4:45 PM | |||||
|
26d 22h 2m | 1 | Claire Folland | 29/Jul/15 2:47 PM | |||||
|
3s | 1 | Claire Folland | 29/Jul/15 2:47 PM | |||||
|
3847d 15h 18m | 8 | 09/Feb/26 5:06 AM |
