Details
-
Type:
Structure (8 Weeks)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
-
Labels:None
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Part Number:1710861 - Centre Barge Board, Net Cost: £119.30 direct to park
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PER:SBH001833 to get part sooner
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Serial:021016H
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Model:Loire
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Year:2016
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Size:32x10
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ID Number:SBH003727
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Status Colour:
Complete
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Order No:AS9947/4041
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Stock_Number:32146
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Park_Company:Polruan Holiday Centre
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Park_Postcode:PL23 1QH
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Park_Contact:Mr & Mrs Hemley
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Park_Phone:01726870263
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Park_Code:POLR01
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Additional Contact Details:
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Sage_Invoice:466950 issued 24.08.16
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Park_Key_Account:No
Description
Materials
Centre Barge Board Cap - £119.30 nett as its being charge to mayflower
03.05.16 this quote wil increase by £10.00 plus vat as swift now charged this for every order placed - I have emailed Mayflower to update them
Centre Barge Board Cap - £119.30 nett as its being charge to mayflower
03.05.16 this quote wil increase by £10.00 plus vat as swift now charged this for every order placed - I have emailed Mayflower to update them
Issue Links
- Same Van
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QUOT-2413
Following on from repairs to Centre Barge cap repir-charge-2205 the park owner has now indicated damage to panel door side at the top between windows - see photos- in yellow folder
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- Assessment Sheet Issued
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1. |
Update Customer |  |
Complete | Claire Folland | |
2. |
Check Parts | |
Complete | Claire Folland |
Activity
| Summary | Mayflower have broken the top cover on the rear apex that's fits over the capping, I am a little concerned that rain may seep inside the van. | Mayflower have broken the top cover on the rear apex that's fits over the capping, I am a little concerned that rain may seep inside the van.- charge to mayflower? |
| Resolution | Completed [ 1 ] |
| Attachment | screenshot-1.png [ 113032 ] |
| Attachment | screenshot-2.png [ 113033 ] |
| Attachment | screenshot-3.png [ 113034 ] |
| Additional Contact Details |
polholiday@aol.com
Kev |
| Status | Open [ 1 ] | Assessment Sheet Issued [ 10549 ] |
| Assignee | Lorraine Pryor [ lorraine ] | Adrienne Barwell [ adrienne ] |
| Attachment | screenshot-4.png [ 113047 ] |
| Serial | 021016h | 021016h or 021015H ??? |
| Stock_Number | 32146 | 32146 ?? |
| Attachment | screenshot-5.png [ 113062 ] |
| Attachment | 14.03.16 email to Mayfower fro transport doc .png [ 113064 ] |
| Park_Email |
| Status | Assessment Sheet Issued [ 10549 ] | Engineer Assessment Scheduled [ 10048 ] |
| Work Scheduled | 16/Mar/16 | |
| Assignee | Adrienne Barwell [ adrienne ] | Lorraine Pryor [ lorraine ] |
| Plot |
| Attachment | 16.03.16 email from Mayflower.png [ 113295 ] |
Mayflower has emailed me to say :
Good afternoon Lorraine,
I can confirm it was 32146 which was damaged going into Polruan although the customer did not write it down on the ticket. Please go ahead and quote for parts and labour and as soon as you let me have the quote I’ll ask Yvonne to authorise.
Kind regards
Miranda
Mayflower Transport Ltd
Tel: 01837 52301
Email: mayflower02@btconnect.com
Website: www.mayflowertransport.co.uk
Good afternoon Lorraine,
I can confirm it was 32146 which was damaged going into Polruan although the customer did not write it down on the ticket. Please go ahead and quote for parts and labour and as soon as you let me have the quote I’ll ask Yvonne to authorise.
Kind regards
Miranda
Mayflower Transport Ltd
Tel: 01837 52301
Email: mayflower02@btconnect.com
Website: www.mayflowertransport.co.uk
Show
Lorraine Pryor (Inactive)
added a comment - Mayflower has emailed me to say :
Good afternoon Lorraine,
I can confirm it was 32146 which was damaged going into Polruan although the customer did not write it down on the ticket. Please go ahead and quote for parts and labour and as soon as you let me have the quote I’ll ask Yvonne to authorise.
Kind regards
Miranda
Mayflower Transport Ltd
Tel: 01837 52301
Email: mayflower02@btconnect.com
Website: www.mayflowertransport.co.uk
| Issue Type | PDI (2 weeks) [ 15 ] | Structure (8 Weeks) [ 39 ] |
| Serial | 021016h or 021015H ??? | 021016H |
| Stock_Number | 32146 ?? | 32146 |
| Attachment | screenshot-6.png [ 113296 ] |
Attached photos from Wally who done the PDI recently. Can confirm that it is van 021016h.
Show
Charleen Sibley
added a comment - - edited Attached photos from Wally who done the PDI recently. Can confirm that it is van 021016h.
| Attachment | Wally 16.03.16 033.JPG [ 113387 ] | |
| Attachment | Wally 16.03.16 034.JPG [ 113388 ] |
| Attachment | 17.03.16 update to park.png [ 113392 ] |
Sent an update to park to say Mayflower have confirmed damage to the van and we will be sending out an engineer to assess.
Attached a copy of the email to Jira.
Attached a copy of the email to Jira.
Show
Lorraine Pryor (Inactive)
added a comment - Sent an update to park to say Mayflower have confirmed damage to the van and we will be sending out an engineer to assess.
Attached a copy of the email to Jira.
Engineer Assessment Sheet Attached - Completed by Keith
Keith has fixed down loose part with roof screws and silicone joint
A new centre cap at the rear is required
Keith has fixed down loose part with roof screws and silicone joint
A new centre cap at the rear is required
Show
Ellie W (Inactive)
added a comment - Engineer Assessment Sheet Attached - Completed by Keith
Keith has fixed down loose part with roof screws and silicone joint
A new centre cap at the rear is required
| Attachment | QUOT-2152 Engineer Assessment.pdf [ 113679 ] |
There is very little information on the assessment sheet - I am waiting for Keith to return my call to give me additional information
Show
Ellie W (Inactive)
added a comment - There is very little information on the assessment sheet - I am waiting for Keith to return my call to give me additional information
| Status | Engineer Assessment Scheduled [ 10048 ] | Awaiting Quote [ 10006 ] |
Keith has returned my call, said it would be a maximum of half hour labour
Parts:
Centre Barge Board Cap - £161.06
Labour
1 Hour x £37.00
Travel:
£72.60
SubTotal - £270.66
+ VAT - £54.13
Grand Total - £324.79
Parts:
Centre Barge Board Cap - £161.06
Labour
1 Hour x £37.00
Travel:
£72.60
SubTotal - £270.66
+ VAT - £54.13
Grand Total - £324.79
Show
Ellie W (Inactive)
added a comment - Keith has returned my call, said it would be a maximum of half hour labour
Parts:
Centre Barge Board Cap - £161.06
Labour
1 Hour x £37.00
Travel:
£72.60
SubTotal - £270.66
+ VAT - £54.13
Grand Total - £324.79
| Attachment | 22.3.16.png [ 113689 ] |
Quotation attached - I have passed this to Lorraine to check before sending
Show
Ellie W (Inactive)
added a comment - Quotation attached - I have passed this to Lorraine to check before sending
| Attachment | QUOT-2152.docx [ 113690 ] |
| Attachment |
|
| Description |
Materials
Centre Barge Board Cap - £119.30 nett as its mayflower Labour £37.00 Plus Labour Travel £45.00 = £82.00 Mileage £72.60 Sub Total £321.66 VAT ££64.33 Grand Total - |
| Description |
Materials
Centre Barge Board Cap - £119.30 nett as its mayflower Labour £37.00 Plus Labour Travel £45.00 = £82.00 Mileage £72.60 Sub Total £321.66 VAT ££64.33 Grand Total - |
Materials
Centre Barge Board Cap - £119.30 nett as its being charge to mayflower Labour £37.00 Plus Labour Travel £45.00 = £82.00 Mileage £72.60 Sub Total £321.66 VAT £64.33 Grand Total - £385.99 |
Amended Quotation Attached
(Different Total to Above due to miscalculation)
Total: £328.68
(Different Total to Above due to miscalculation)
Total: £328.68
Show
Ellie W (Inactive)
added a comment - Amended Quotation Attached
(Different Total to Above due to miscalculation)
Total: £328.68
| Attachment | QUOT-2152 (2).docx [ 113876 ] |
| Attachment | 24.3.16.png [ 113877 ] |
Sent quotation to Mayflower - I will order parts when they have accepted this
Show
Ellie W (Inactive)
added a comment - Sent quotation to Mayflower - I will order parts when they have accepted this
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Part Number | 1710861 - Centre Barge Board, Net Cost: £119.30 |
| Attachment | 03.05.16 email chasing mayflower up.png [ 116713 ] |
Park are chasing this repair up, Looking into this we don't appear to of had any response from Mayflower to accept the quote.
I have email them today to chase this up, in the mean time I will put the part on order so we can carry out the repair if mayflower don't accept the quote then we will have to speak to Ade/ Darren
I have asked our Claire if we have this part in stock or do I need to order this in.
I have email them today to chase this up, in the mean time I will put the part on order so we can carry out the repair if mayflower don't accept the quote then we will have to speak to Ade/ Darren
I have asked our Claire if we have this part in stock or do I need to order this in.
Show
Lorraine Pryor (Inactive)
added a comment - - edited Park are chasing this repair up, Looking into this we don't appear to of had any response from Mayflower to accept the quote.
I have email them today to chase this up, in the mean time I will put the part on order so we can carry out the repair if mayflower don't accept the quote then we will have to speak to Ade/ Darren
I have asked our Claire if we have this part in stock or do I need to order this in.
| Attachment | 03.05.16 sage purchase order no.png [ 116717 ] |
| Order No | AS9947/4041 |
| Attachment | 03.05.16 Swift order no.png [ 116719 ] |
| Description |
Materials
Centre Barge Board Cap - £119.30 nett as its being charge to mayflower Labour £37.00 Plus Labour Travel £45.00 = £82.00 Mileage £72.60 Sub Total £321.66 VAT £64.33 Grand Total - £385.99 |
Materials
Centre Barge Board Cap - £119.30 nett as its being charge to mayflower Labour £37.00 Plus Labour Travel £45.00 = £82.00 Mileage £72.60 Sub Total £321.66 VAT £64.33 Grand Total - £385.99 03.05.16 this quote wil increase by £10.00 plus vat as swift now charged this for every order placed - I have emailed Mayflower to update them |
| ID Number | SBH003727 |
| Attachment | 03.05.16 swift order.png [ 116720 ] |
| Status | Quotation supplied [ 10007 ] | Waiting for Customer [ 10350 ] |
| Status | Waiting for Customer [ 10350 ] | Quotation accepted [ 10008 ] |
| Quote outcome | Accepted [ 12254 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Summary | Mayflower have broken the top cover on the rear apex that's fits over the capping, I am a little concerned that rain may seep inside the van.- charge to mayflower? | Mayflower have broken the top cover on the rear apex that's fits over the capping, I am a little concerned that rain may seep inside the van.- charge to mayflower?- part order waiting to hear from MAyflower still |
| Attachment | 03.05.16 email re extra £10.00 pp plus vat by swift.png [ 116721 ] |
I have emailed Kev at the park to say that I have placed an order for the part.
Show
Lorraine Pryor (Inactive)
added a comment - I have emailed Kev at the park to say that I have placed an order for the part.
| PER | SBH001833 to get part sooner |
| Attachment | 03.05.16 Per to get part sooner.png [ 116794 ] |
| Attachment | screenshot-7.png [ 116844 ] |
Dave from Mayflower called to say can we order just the part and then they will fit this.
Show
Lorraine Pryor (Inactive)
added a comment - Dave from Mayflower called to say can we order just the part and then they will fit this.
| Summary | Mayflower have broken the top cover on the rear apex that's fits over the capping, I am a little concerned that rain may seep inside the van.- charge to mayflower?- part order waiting to hear from MAyflower still | Mayflower have broken the top cover on the rear apex that's fits over the capping, I am a little concerned that rain may seep inside the van.- charge part to to mayflower they will fit if park say when its in |
| Description |
Materials
Centre Barge Board Cap - £119.30 nett as its being charge to mayflower Labour £37.00 Plus Labour Travel £45.00 = £82.00 Mileage £72.60 Sub Total £321.66 VAT £64.33 Grand Total - £385.99 03.05.16 this quote wil increase by £10.00 plus vat as swift now charged this for every order placed - I have emailed Mayflower to update them |
Materials
Centre Barge Board Cap - £119.30 nett as its being charge to mayflower 03.05.16 this quote wil increase by £10.00 plus vat as swift now charged this for every order placed - I have emailed Mayflower to update them |
| Project | Quotes [ 10020 ] | Chargeable Parts [ 10030 ] |
| Key |
|
|
| Workflow | Quotes ver 3.1 [ 179854 ] | Chargeable Parts ver 2.0 [ 182241 ] |
| Quote outcome | Accepted [ 12254 ] |
| Attachment | screenshot-8.png [ 116845 ] |
Hello Kev,
Just to let you know that Centre Cap will be send directly from Swift when it comes into Stock, Mayflower has asked that you let us know when it in
And they will then come down and fit this for you.
Kind Regards
Lorraine
Chargeable & Quotes aftersales
Customer Care Department
Just to let you know that Centre Cap will be send directly from Swift when it comes into Stock, Mayflower has asked that you let us know when it in
And they will then come down and fit this for you.
Kind Regards
Lorraine
Chargeable & Quotes aftersales
Customer Care Department
Show
Lorraine Pryor (Inactive)
added a comment - Hello Kev,
Just to let you know that Centre Cap will be send directly from Swift when it comes into Stock, Mayflower has asked that you let us know when it in
And they will then come down and fit this for you.
Kind Regards
Lorraine
Chargeable & Quotes aftersales
Customer Care Department
| Attachment | part will go to the park.png [ 117488 ] |
Swift have changed delivery address to park.
Show
Lorraine Pryor (Inactive)
added a comment - Swift have changed delivery address to park.
| Attachment | 18.05.16 email to park.png [ 118671 ] |
Dear Lorraine
We are still waiting for the repair work to be carried-out on the 2 x Swift Loire Ref: Serial number 021015H & 021016H as per PDI report.
Number 021016 has no heating in the bedrooms, the main bedroom heater is faulty and requires replacing, the small bedroom panel heater has no power therefore an electric fault (not the heater that's at fault), can you please arrange for these problems to be rectified as they are causing us a lot of grief from our customers.
If we are committed to give refunds I we will deduct this amount from the outstanding balance.
Also with regards to the transport damage to 021016 we will not accept this repair to be carried out by Mayflower.
If the repairs cannot be rectified within 14 days, we will use an independent engineer to complete the work and charge you accordantly.
Kevin and Trudy
I have emailed the park back to say :
Hello Kevin & Trudy,
Sorry I have been on leave I’m working my way through the emails.
With reference to the PDI / warranty I will forward your email onto the warranty team who may already of been in touch.
Just so you aware we now have a dedicated email for our warranty team all warranty issue can now be email to the warranty team on the following email: warranty@surfbay.co.uk
With reference to the transport damage on serial number 021016H I will speak to my manager do let her not that you not happy for Mayflower to carry out the repairs, I’m sure we can arrange for Surfbay engineer to carry out the repairs.
The part is coming directly to you from Swift looking at their system the parts is due this week/ early next so if you can let us know then we can issue the work sheet for our engineer
to carry out the repairs.
Should you need any further information then please let me know.
Kind Regards
Lorraine
Chargeable & Quotes aftersales
Customer Care Department
Now waiting to hear back from them I have also CC Ade in on this and sent their email to Mayflower to see what they say .
We are still waiting for the repair work to be carried-out on the 2 x Swift Loire Ref: Serial number 021015H & 021016H as per PDI report.
Number 021016 has no heating in the bedrooms, the main bedroom heater is faulty and requires replacing, the small bedroom panel heater has no power therefore an electric fault (not the heater that's at fault), can you please arrange for these problems to be rectified as they are causing us a lot of grief from our customers.
If we are committed to give refunds I we will deduct this amount from the outstanding balance.
Also with regards to the transport damage to 021016 we will not accept this repair to be carried out by Mayflower.
If the repairs cannot be rectified within 14 days, we will use an independent engineer to complete the work and charge you accordantly.
Kevin and Trudy
I have emailed the park back to say :
Hello Kevin & Trudy,
Sorry I have been on leave I’m working my way through the emails.
With reference to the PDI / warranty I will forward your email onto the warranty team who may already of been in touch.
Just so you aware we now have a dedicated email for our warranty team all warranty issue can now be email to the warranty team on the following email: warranty@surfbay.co.uk
With reference to the transport damage on serial number 021016H I will speak to my manager do let her not that you not happy for Mayflower to carry out the repairs, I’m sure we can arrange for Surfbay engineer to carry out the repairs.
The part is coming directly to you from Swift looking at their system the parts is due this week/ early next so if you can let us know then we can issue the work sheet for our engineer
to carry out the repairs.
Should you need any further information then please let me know.
Kind Regards
Lorraine
Chargeable & Quotes aftersales
Customer Care Department
Now waiting to hear back from them I have also CC Ade in on this and sent their email to Mayflower to see what they say .
Show
Lorraine Pryor (Inactive)
added a comment - Dear Lorraine
We are still waiting for the repair work to be carried-out on the 2 x Swift Loire Ref: Serial number 021015H & 021016H as per PDI report.
Number 021016 has no heating in the bedrooms, the main bedroom heater is faulty and requires replacing, the small bedroom panel heater has no power therefore an electric fault (not the heater that's at fault), can you please arrange for these problems to be rectified as they are causing us a lot of grief from our customers.
If we are committed to give refunds I we will deduct this amount from the outstanding balance.
Also with regards to the transport damage to 021016 we will not accept this repair to be carried out by Mayflower.
If the repairs cannot be rectified within 14 days, we will use an independent engineer to complete the work and charge you accordantly.
Kevin and Trudy
I have emailed the park back to say :
Hello Kevin & Trudy,
Sorry I have been on leave I’m working my way through the emails.
With reference to the PDI / warranty I will forward your email onto the warranty team who may already of been in touch.
Just so you aware we now have a dedicated email for our warranty team all warranty issue can now be email to the warranty team on the following email: warranty@surfbay.co.uk
With reference to the transport damage on serial number 021016H I will speak to my manager do let her not that you not happy for Mayflower to carry out the repairs, I’m sure we can arrange for Surfbay engineer to carry out the repairs.
The part is coming directly to you from Swift looking at their system the parts is due this week/ early next so if you can let us know then we can issue the work sheet for our engineer
to carry out the repairs.
Should you need any further information then please let me know.
Kind Regards
Lorraine
Chargeable & Quotes aftersales
Customer Care Department
Now waiting to hear back from them I have also CC Ade in on this and sent their email to Mayflower to see what they say .
| Attachment | FW Heaters not working-- URGENT.msg [ 118672 ] | |
| Attachment | Our ref - CHARGE-2205.msg [ 118673 ] |
Swift have replied to re the delivery date / parts- as per above notes Im waiting to hear from the park re who they want to fit the parts- as it was damaged by mayflower
Parts:
1710861
Your Enquiry:
Request Improved Delivery Of Item: Hello can you please see if we are able to get this part any sooner. thanks Lorraine
Our Response:
The delivery date has been amended to 18/05/2016. As this is a custom made part we anticipate delivery to be on 18/05/16
Parts:
1710861
Your Enquiry:
Request Improved Delivery Of Item: Hello can you please see if we are able to get this part any sooner. thanks Lorraine
Our Response:
The delivery date has been amended to 18/05/2016. As this is a custom made part we anticipate delivery to be on 18/05/16
Show
Lorraine Pryor (Inactive)
added a comment - Swift have replied to re the delivery date / parts- as per above notes Im waiting to hear from the park re who they want to fit the parts- as it was damaged by mayflower
Parts:
1710861
Your Enquiry:
Request Improved Delivery Of Item: Hello can you please see if we are able to get this part any sooner. thanks Lorraine
Our Response:
The delivery date has been amended to 18/05/2016. As this is a custom made part we anticipate delivery to be on 18/05/16
| Attachment | 19.05.16 email re delivery date parts.png [ 118710 ] |
| Attachment | email from Mayflower.png [ 118729 ] |
| Attachment | supply and fit mayflower email.png [ 119463 ] |
| Summary | Mayflower have broken the top cover on the rear apex that's fits over the capping, I am a little concerned that rain may seep inside the van.- charge part to to mayflower they will fit if park say when its in | Mayflower have broken the top cover on the rear apex that's fits over the capping, I am a little concerned that rain may seep inside the van.- charge to mayflower?- park want surf bay to fit |
park was chasing this so I have emailed them back to say:
Hello,
I have checked on Swift and they are showing that the part was despatched on the 13.06.16 have you received the part yet ?
If you let us know then we can arrange for a surf bay engineer to fit the part .
Thanks
lorraine
Once they email back to say part in we can issue a worksheet.
Hello,
I have checked on Swift and they are showing that the part was despatched on the 13.06.16 have you received the part yet ?
If you let us know then we can arrange for a surf bay engineer to fit the part .
Thanks
lorraine
Once they email back to say part in we can issue a worksheet.
Show
Lorraine Pryor (Inactive)
added a comment - park was chasing this so I have emailed them back to say:
Hello,
I have checked on Swift and they are showing that the part was despatched on the 13.06.16 have you received the part yet ?
If you let us know then we can arrange for a surf bay engineer to fit the part .
Thanks
lorraine
Once they email back to say part in we can issue a worksheet.
invoice received from Swift
Centre barge board cap £77.55 + Vat P&P £6.50 + VAT
paperwork passed to Lorraine
Centre barge board cap £77.55 + Vat P&P £6.50 + VAT
paperwork passed to Lorraine
Show
Adrienne Barwell (Inactive)
added a comment - invoice received from Swift
Centre barge board cap £77.55 + Vat P&P £6.50 + VAT
paperwork passed to Lorraine
| Attachment | screenshot-9.png [ 123037 ] |
park emailed me on the 24.06.16 top say Just to let you know the roof part has arrived, please arrange for a surf bay engineer to fit the part.
I will issue a worksheet but transport company are saying that the vans both arrived undamaged and clean, we are still awaiting the photos/ doc from the park.
I will issue a worksheet but transport company are saying that the vans both arrived undamaged and clean, we are still awaiting the photos/ doc from the park.
Show
Lorraine Pryor (Inactive)
added a comment - park emailed me on the 24.06.16 top say Just to let you know the roof part has arrived, please arrange for a surf bay engineer to fit the part.
I will issue a worksheet but transport company are saying that the vans both arrived undamaged and clean, we are still awaiting the photos/ doc from the park.
I have attached the email from the transport re the photos/ doc and Im still waiting for the clean doc and photos as we can do anything with the park until we get these as park are saying transport. Once I get these them we can email them to the park so see what they say.
So for now we will have to carry out the repair.
So for now we will have to carry out the repair.
Show
Lorraine Pryor (Inactive)
added a comment - I have attached the email from the transport re the photos/ doc and Im still waiting for the clean doc and photos as we can do anything with the park until we get these as park are saying transport. Once I get these them we can email them to the park so see what they say.
So for now we will have to carry out the repair.
| Attachment | FW Stock No 32454 - Lower Polladras Touring park our ref Normal .msg [ 123039 ] |
| Attachment | screenshot-10.png [ 123040 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Parts_Delivered_to | Direct to Park [ 10850 ] | |
| Part Number | 1710861 - Centre Barge Board, Net Cost: £119.30 | 1710861 - Centre Barge Board, Net Cost: £119.30 direct to park |
| Assignee | Lorraine Pryor [ lorraine ] | Claire Folland [ claire ] |
| Parts in | 11/Jul/16 11:02 AM |
Steve to attend friday 5th
Show
Adrienne Barwell (Inactive)
added a comment - Steve to attend friday 5th
The site can't do next week so I have booked for Monday 8th
Show
Adrienne Barwell (Inactive)
added a comment - The site can't do next week so I have booked for Monday 8th
| Attachment | SKM_C224e16081608250.pdf [ 125784 ] |
Worksheet returned, and completed.
Show
Charleen Sibley
added a comment - Worksheet returned, and completed.
| Status | Parts Recieved [ 10003 ] | Parts Dispatched [ 10016 ] |
| Assignee | Claire Folland [ claire ] | Lorraine Pryor [ lorraine ] |
The worksheet has come back and there are various notes been put on, I will scan this to Jira for reference.
Matt Has stated *NOTE *** Park Owner has indicated damage to panel (Door side at top between windows - see photos)
I have not had the photos from Matt as Yet and I need them. I have also emailed Transport company as I need to know if they have a note of this and photos before we can do anything on this I will have to load this one on as a new issue.
Matt Has stated *NOTE *** Park Owner has indicated damage to panel (Door side at top between windows - see photos)
I have not had the photos from Matt as Yet and I need them. I have also emailed Transport company as I need to know if they have a note of this and photos before we can do anything on this I will have to load this one on as a new issue.
Show
Lorraine Pryor (Inactive)
added a comment - The worksheet has come back and there are various notes been put on, I will scan this to Jira for reference.
Matt Has stated *NOTE *** Park Owner has indicated damage to panel (Door side at top between windows - see photos)
I have not had the photos from Matt as Yet and I need them. I have also emailed Transport company as I need to know if they have a note of this and photos before we can do anything on this I will have to load this one on as a new issue.
| Link | This issue Same Van CHARGE-2525 [ CHARGE-2525 ] |
| Attachment | scan0042.pdf signed acceptance for quote.pdf [ 126319 ] |
I will issue invoice today please note that there will be an extra £10.00 as swift charge this pp and I did email mayflower a while back to advise this see screen shots.
invoice no 466950
invoice no 466950
Show
Lorraine Pryor (Inactive)
added a comment - I will issue invoice today please note that there will be an extra £10.00 as swift charge this pp and I did email mayflower a while back to advise this see screen shots.
invoice no 466950
| Attachment | sage invoice no 466950.png [ 126324 ] |
| Status | Parts Dispatched [ 10016 ] | Invoiced [ 10013 ] |
| Sage_Invoice | 466950 issued 24.08.16 |
| Status | Invoiced [ 10013 ] | Complete [ 6 ] |
| Status | Complete [ 6 ] | Complete [ 6 ] |
| Attachment | swift invoice.pdf [ 128901 ] |
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
4m 16s | 1 | Lorraine Pryor (Inactive) | 14/Mar/16 10:47 AM | |||||
|
1d 5h 32m | 1 | Adrienne Barwell (Inactive) | 15/Mar/16 4:20 PM | |||||
|
6d 17h 58m | 1 | temp | 22/Mar/16 10:18 AM | |||||
|
1d 23h 42m | 1 | temp | 24/Mar/16 10:00 AM | |||||
|
40d 22m | 1 | Lorraine Pryor (Inactive) | 03/May/16 11:23 AM | |||||
|
2s | 1 | Lorraine Pryor (Inactive) | 03/May/16 11:23 AM | |||||
|
7s | 1 | Lorraine Pryor (Inactive) | 03/May/16 11:23 AM | |||||
|
68d 23h 39m | 1 | Lorraine Pryor (Inactive) | 11/Jul/16 11:03 AM | |||||
|
36d 4h 35m | 1 | charleen sibley | 16/Aug/16 3:38 PM | |||||
|
7d 19h 52m | 1 | Lorraine Pryor (Inactive) | 24/Aug/16 11:31 AM | |||||
|
5s | 1 | Lorraine Pryor (Inactive) | 24/Aug/16 11:31 AM | |||||
|
3528d 15h 15m | 7 | Today 2:46 AM |
I need to know which van this is as they had a two 0121016h and 1015H so Im waiting for a reply .
I have also ask if they have a copy of the doc where they signed for the van as this will need to be charge to mayflower.
In the mean time I will email mayflower and issue assessment sheet today