Details
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Type:
Chargeable (6 weeks)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Plot:LV2
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Serial:AT009925/04
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Manufacturer:Atlas
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Model:Lilac Lodge
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Year:2013
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Size:40x20
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Status Colour:
Complete
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Stock_Number:29055
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Park_Company:Trevella Caravan Park
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Park_Postcode:TR8 5EW
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Park_Contact:Karen
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Park_Phone:01637 830308 // Kurt's direct line 01637 830307
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Park_Email:rob.lomas@trevella.co.uk or sales Karen.Keyte@trevella.co.uk]
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Park_Code:TREV06
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Park_Key_Account:Yes
Description
Hi Lorraine,
The owners of the above mentioned lodge (the one that was reclad last year with canexel plastic – I think it’s called). They have advised there are white marks on the cladding and have asked if Atlas do a “touch up” pen for it?
Can you find out and provide a cost please for one. Or if not can they advise what these could be and any solution to remove them?
Thanks,
Kurt Roberts
The owners of the above mentioned lodge (the one that was reclad last year with canexel plastic – I think it’s called). They have advised there are white marks on the cladding and have asked if Atlas do a “touch up” pen for it?
Can you find out and provide a cost please for one. Or if not can they advise what these could be and any solution to remove them?
Thanks,
Kurt Roberts
Issue Links
- Same Van
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CHARGE-3433
touch up” pen for cladding - Can- excel colour Sierra - Park PO no TV02210
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- Complete
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Activity
- All
- Comments
- History
- Activity
- Transitions
- Stateoscope
Hi Lorraine
I will chase the timber company up again and come back to you as soon as possible.
Kind Regards
Katrina Capper
email attached to jira
I will chase the timber company up again and come back to you as soon as possible.
Kind Regards
Katrina Capper
email attached to jira
Show
Lorraine Pryor (Inactive)
added a comment - Hi Lorraine
I will chase the timber company up again and come back to you as soon as possible.
Kind Regards
Katrina Capper
email attached to jira
20.12.17 email from Katrina to say :
Hi Lorraine
As per my conversation with Summer on Tuesday, the company do not do small pots or touch up pens. They only do 2.5lt tins
The cost inc delivery & VAT will be £244.80
Should you wish to go ahead with the order, please let me know your purchase order number
Kind Regards
Katrina Capper
Sales and Aftersales Administrator
Atlas Leisure Homes
Wiltshire Road
Hull
HU4 6PD
01482 562101
I will sent an email to the park with a quote.
Hi Lorraine
As per my conversation with Summer on Tuesday, the company do not do small pots or touch up pens. They only do 2.5lt tins
The cost inc delivery & VAT will be £244.80
Should you wish to go ahead with the order, please let me know your purchase order number
Kind Regards
Katrina Capper
Sales and Aftersales Administrator
Atlas Leisure Homes
Wiltshire Road
Hull
HU4 6PD
01482 562101
I will sent an email to the park with a quote.
Show
Lorraine Pryor (Inactive)
added a comment - 20.12.17 email from Katrina to say :
Hi Lorraine
As per my conversation with Summer on Tuesday, the company do not do small pots or touch up pens. They only do 2.5lt tins
The cost inc delivery & VAT will be £244.80
Should you wish to go ahead with the order, please let me know your purchase order number
Kind Regards
Katrina Capper
Sales and Aftersales Administrator
Atlas Leisure Homes
Wiltshire Road
Hull
HU4 6PD
01482 562101
I will sent an email to the park with a quote.
emailed park our quote today
Show
Lorraine Pryor (Inactive)
added a comment - emailed park our quote today
Katrina,
Bit of a strange one , having looked at this one the owner had issued with the cladding , can you advise me if this is wood or plastic that was put on the van?
Sorry for asking it’s just that they have not supplied me with any picture and the park are asking me if this is suitable for plastic style cladding.
I’ve found a few old photos but it very much look like wood , but I know the owner report a number of warranty issue so I’m not sure if they or Atlas maybe changed
The cladding to plastic ?
Last December 2017 you kindly provide me with a price/ information for touch up paint , you advise me that the company do not do small pots or touch up pens. They only do 2.5lt tins
The cost inc delivery & VAT will be £244.80 is this still the same cost .
The park have now come back to me a year later asking me if this is for plastic hence me asking if it wood or plastic cladding !
Kind Regards
Lorraine
Bit of a strange one , having looked at this one the owner had issued with the cladding , can you advise me if this is wood or plastic that was put on the van?
Sorry for asking it’s just that they have not supplied me with any picture and the park are asking me if this is suitable for plastic style cladding.
I’ve found a few old photos but it very much look like wood , but I know the owner report a number of warranty issue so I’m not sure if they or Atlas maybe changed
The cladding to plastic ?
Last December 2017 you kindly provide me with a price/ information for touch up paint , you advise me that the company do not do small pots or touch up pens. They only do 2.5lt tins
The cost inc delivery & VAT will be £244.80 is this still the same cost .
The park have now come back to me a year later asking me if this is for plastic hence me asking if it wood or plastic cladding !
Kind Regards
Lorraine
Show
Lorraine Pryor (Inactive)
added a comment - Katrina,
Bit of a strange one , having looked at this one the owner had issued with the cladding , can you advise me if this is wood or plastic that was put on the van?
Sorry for asking it’s just that they have not supplied me with any picture and the park are asking me if this is suitable for plastic style cladding.
I’ve found a few old photos but it very much look like wood , but I know the owner report a number of warranty issue so I’m not sure if they or Atlas maybe changed
The cladding to plastic ?
Last December 2017 you kindly provide me with a price/ information for touch up paint , you advise me that the company do not do small pots or touch up pens. They only do 2.5lt tins
The cost inc delivery & VAT will be £244.80 is this still the same cost .
The park have now come back to me a year later asking me if this is for plastic hence me asking if it wood or plastic cladding !
Kind Regards
Lorraine
Atlas have stated that It is a timer exterior (teak) so its for wood only .
I have emailed Kurt to advise him.
I have emailed Kurt to advise him.
Show
Lorraine Pryor (Inactive)
added a comment - Atlas have stated that It is a timer exterior (teak) so its for wood only .
I have emailed Kurt to advise him.
Hi Lorraine,
The owners of the above mentioned lodge (the one that was reclad last year with canexel plastic – I think it’s called). They have advised there are white marks on the cladding and have asked if Atlas do a “touch up” pen for it?
Can you find out and provide a cost please for one. Or if not can they advise what these could be and any solution to remove them?
Thanks,
Kurt Roberts