Details
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Type:
Chargeable (6 weeks)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Part Number:Touch up paint 250ML £15.25 Plus £15.00 + vat £6.05 Total £36.30
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Plot:LV2
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Serial:AT009925/04
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Manufacturer:Atlas
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Model:Lilac Lodge
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Year:2013
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Size:40x20
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ID Number:AS12093/50412
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Status Colour:
Complete
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Stock_Number:29055
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Park_Company:Trevella Caravan Park
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Park_Postcode:TR8 5EW
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Park_Contact:Karen
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Park_Phone:01637 830308 // Kurt's direct line 01637 830307
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Park_Email:rob.lomas@trevella.co.uk or sales Karen.Keyte@trevella.co.uk]
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Park_Code:TREV06
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Additional Contact Details:
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Sage_Invoice:479328
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Park_Key_Account:Yes
Issue Links
- Same Van
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CHARGE-3433
touch up” pen for cladding - Can- excel colour Sierra - Park PO no TV02210
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- Complete
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Activity
| Field | Original Value | New Value |
|---|---|---|
| Link |
This issue Same Van |
| Description |
Hi Lorraine,
The owners of the above mentioned lodge (the one that was reclad last year with canexel plastic – I think it’s called). They have advised there are white marks on the cladding and have asked if Atlas do a “touch up” pen for it? Can you find out and provide a cost please for one. Or if not can they advise what these could be and any solution to remove them? Thanks, Kurt Roberts |
| Attachment | screenshot-1.png [ 241924 ] |
| Attachment | screenshot-2.png [ 241925 ] |
| Attachment | screenshot-3.png [ 241926 ] |
| Attachment | screenshot-4.png [ 241930 ] |
| Attachment | screenshot-5.png [ 241937 ] |
| Attachment | 08.04.19 Charge-3531- LB.pdf [ 241938 ] |
| Status | Open [ 1 ] | Price quoted [ 10014 ] |
| Attachment | 08.04.19 Charge-3531- LB.pdf [ 241939 ] |
Emailed a quote over to Kurt ,
Katyrina sais id I need to order this then to email, break down on cost nett £18.29 plus £9.99
Katyrina sais id I need to order this then to email, break down on cost nett £18.29 plus £9.99
Show
Lorraine Pryor (Inactive)
added a comment - Emailed a quote over to Kurt ,
Katyrina sais id I need to order this then to email, break down on cost nett £18.29 plus £9.99
| Summary | touch up” pen for cladding - Can- excel colour Sierra - Park PO no TV02210 | touch up” pen for cladding - Can- excel colour Sierra - Park PO no TV0271 |
| Attachment | 09.04.19 Signed acceptance .png [ 241972 ] |
Kurt has emailed the signed acceptance and I have attached to Jira , I will email a PO no over to Atlas today
Show
Lorraine Pryor (Inactive)
added a comment - Kurt has emailed the signed acceptance and I have attached to Jira , I will email a PO no over to Atlas today
| Attachment | 09.04.19 Po no .png [ 241974 ] |
| ID Number | AS11909/ 50412 | AS12093/50412 |
| Status | Price quoted [ 10014 ] | Submitted [ 10001 ] |
| Attachment | screenshot-6.png [ 241975 ] |
| Attachment | screenshot-7.png [ 241981 ] |
| Attachment | 24.04.19 emailed Katrina at atlas to chase this part up .png [ 243500 ] |
Re Charge-3510- Paint – Atlas lead time is 28 days so this would be due yet, I will email then to see if they can get me
An update and let you know.
Email above to Kurt and I have today email Katrina at Atlas chasing up
An update and let you know.
Email above to Kurt and I have today email Katrina at Atlas chasing up
Show
Lorraine Pryor (Inactive)
added a comment - Re Charge-3510- Paint – Atlas lead time is 28 days so this would be due yet, I will email then to see if they can get me
An update and let you know.
Email above to Kurt and I have today email Katrina at Atlas chasing up
Wed 24/04/2019 13:12
Hi Lorraine
It is due in this week & I will get Cam to send it out asap.
Kind Regards
Katrina Capper
I will email Kurt and update him.
Hi Lorraine
It is due in this week & I will get Cam to send it out asap.
Kind Regards
Katrina Capper
I will email Kurt and update him.
Show
Lorraine Pryor (Inactive)
added a comment - Wed 24/04/2019 13:12
Hi Lorraine
It is due in this week & I will get Cam to send it out asap.
Kind Regards
Katrina Capper
I will email Kurt and update him.
| Attachment | screenshot-8.png [ 243601 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Parts Expected | 03/May/19 | |
| Parts ordered | 03/Dec/18 2:29 PM |
Thu 25/04/2019 13:28
Hi Lorraine
The paint has turned up today, it’s not a spray can it’s a little pot of paint (which is fine). I’ve had a look and the colour does look like a match to fingers crossed.
Thanks,
Kurt Roberts
Administration Assistant
Hi Lorraine
The paint has turned up today, it’s not a spray can it’s a little pot of paint (which is fine). I’ve had a look and the colour does look like a match to fingers crossed.
Thanks,
Kurt Roberts
Administration Assistant
Show
Lorraine Pryor (Inactive)
added a comment - Thu 25/04/2019 13:28
Hi Lorraine
The paint has turned up today, it’s not a spray can it’s a little pot of paint (which is fine). I’ve had a look and the colour does look like a match to fingers crossed.
Thanks,
Kurt Roberts
Administration Assistant
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Assignee | Lorraine Pryor [ lorraine ] | Claire Folland [ claire ] |
| Parts in | 11/Dec/18 9:02 AM | 30/Apr/19 9:02 AM |
| Status | Parts Recieved [ 10003 ] | Parts Dispatched [ 10016 ] |
| Assignee | Claire Folland [ claire ] | Lorraine Pryor [ lorraine ] |
not been told that this one has been paid as yet but I will ask accounts
Show
Lorraine Pryor (Inactive)
added a comment - not been told that this one has been paid as yet but I will ask accounts
checked on sage this one shows it paid
Show
Lorraine Pryor (Inactive)
added a comment - checked on sage this one shows it paid
| Status | Parts Dispatched [ 10016 ] | Invoiced [ 10013 ] |
| Status | Invoiced [ 10013 ] | Complete [ 6 ] |
| Resolution | Completed [ 1 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
47m 8s | 1 | Lorraine Pryor (Inactive) | 08/Apr/19 5:08 PM | |||||
|
19h 20m | 1 | Lorraine Pryor (Inactive) | 09/Apr/19 12:29 PM | |||||
|
15d 4h 37m | 1 | Lorraine Pryor (Inactive) | 24/Apr/19 5:06 PM | |||||
|
10s | 1 | Lorraine Pryor (Inactive) | 24/Apr/19 5:06 PM | |||||
|
5d 16h 16m | 1 | Lorraine Pryor (Inactive) | 30/Apr/19 9:23 AM | |||||
|
3s | 1 | Lorraine Pryor (Inactive) | 30/Apr/19 9:23 AM | |||||
|
84d 2h 5m | 1 | Lorraine Pryor (Inactive) | 23/Jul/19 11:28 AM | |||||
|
3s | 1 | Lorraine Pryor (Inactive) | 23/Jul/19 11:28 AM |
Hi Lorraine
I ordered a can of Vulcan cladding touch up paint for a Canexel plastic cladded lodge but the colour provided doesn’t match the photos I provided. The 2nd photo shows it’s almost a grey colour but the cladding is light brown.
Would it be possible to try and source the colour we require please.
Thanks,
Kurt Roberts
Administration Assistant
Trevella Holiday Park
Crantock
Newquay
Cornwall
TR8 5EW
01637 830308
kurt.roberts@trevella.co.uk
I order from Vulcan so I have now emailed and spoken to Katrina at Atlas to see if she can get the cotrrect colour from their supplier for park ,
now waiting to hear back from Atlas