Details

    • Type: Exterior Panels (8 Weeks) Exterior Panels (8 Weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Plot:
      Coastholme - 26
    • Serial:
      021974H
    • Manufacturer:
      Swift
    • Model:
      Loire
    • Year:
      2016
    • Size:
      35x12
    • Status Colour:
      Complete Complete
    • Park_Company:
       Southern Counties Leisure (Burnham-on-Sea)
    • Park_Postcode:
      TA8 2PH
    • Park_Contact:
      Louise Bell
    • Park_Phone:
      01278 789605
    • Park_Email:
      louise@southerncountiesleisure.co.uk
    • Park_Code:
      Sout11
    • Sage_Invoice:
      491372
    • Park_Key_Account:
      No

      Description

      Hi Duncan

      I hope all is well with you.

      Could you please price up the following to supply to us:

      To Match: Swift Loire - SG021974H
      Offside rear bottom panel
      Corner cap and backing clip
      Rear side of top fascia.

      Photos attached.

      Many Thanks


      Louise Bell
      Customer Care Manager
      1. CCF_001576.pdf
        423 kB
        Claire Folland
      2. CCF_001707.pdf
        350 kB
        Claire Folland
      3. CHARGE-5325.pdf
        186 kB
        Duncan Thomson
      4. CHARGE 5325 acc.pdf
        118 kB
        Duncan Thomson
      1. Capture.JPG
        79 kB
      2. Parts Ordered.png
        221 kB
      3. Parts Ordered 2.png
        161 kB
      4. Quote acceptance.png
        36 kB
      5. Quote sent.png
        82 kB
      6. Quote sent 2.png
        47 kB

        Issue Links

          Activity

          Duncan Thomson created issue -
          Duncan Thomson made changes -
          Field Original Value New Value
          Park_Contact Louise Bell
          Park_Postcode TA8 2PH
          Park_Email louise@southerncountiesleisure.co.uk
          Park_Phone 01278 789605
          Park_Code Sout11
          Park_Key_Account No
          Park_Address2 126a Berrow Road
          Park_City Burnham on Sea
          Park_Address The Showground
          Duncan Thomson made changes -
          Link This issue Same Van QUOT-3859 [ QUOT-3859 ]
          Duncan Thomson made changes -
          Attachment CHARGE-5325.pdf [ 380088 ]
          Duncan Thomson made changes -
          Status Open [ 1 ] Price quoted [ 10014 ]
          Ordered By? DT
          Duncan Thomson made changes -
          Attachment Quote sent.png [ 380089 ]
          Hide
          Duncan Thomson added a comment -
          Quote sent to SCL
          Show
          Duncan Thomson added a comment - Quote sent to SCL
          Duncan Thomson made changes -
          Status Price quoted [ 10014 ] Submitted [ 10001 ]
          Duncan Thomson made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Hide
          Duncan Thomson added a comment -
          quote accepted
          Show
          Duncan Thomson added a comment - quote accepted
          Duncan Thomson made changes -
          Attachment CHARGE 5325 acc.pdf [ 381010 ]
          Duncan Thomson made changes -
          Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
          Parts ordered 01/May/24 9:27 PM
          Duncan Thomson made changes -
          Attachment Parts Ordered.png [ 381011 ]
          Hide
          Duncan Thomson added a comment -
          parts placed on order with swift
          Show
          Duncan Thomson added a comment - parts placed on order with swift
          Hide
          James Eginton added a comment -
          Part 1710863 arrived and placed on rack.
          Show
          James Eginton added a comment - Part 1710863 arrived and placed on rack.
          Hide
          Claire Folland added a comment -
          part 1713622 and 1715948 received placed on rack
          Show
          Claire Folland added a comment - part 1713622 and 1715948 received placed on rack
          Hide
          Claire Folland added a comment -
          received 9835467 from swift, labelled and placed on rack, issued worksheet
          Show
          Claire Folland added a comment - received 9835467 from swift, labelled and placed on rack, issued worksheet
          Claire Folland made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Assignee Duncan Thomson [ duncan ] Claire Folland [ claire ]
          Claire Folland made changes -
          Attachment Capture.JPG [ 384235 ]
          Claire Folland made changes -
          Attachment CCF_001576.pdf [ 384947 ]
          Hide
          Claire Folland added a comment -
          Duncan has delivered to Southern Counties 24-6-24
          Show
          Claire Folland added a comment - Duncan has delivered to Southern Counties 24-6-24
          Claire Folland made changes -
          Status Parts Recieved [ 10003 ] Parts Dispatched [ 10016 ]
          Hide
          Duncan Thomson added a comment -
          Hi Duncan

          Hope all is well with you.

          Our engineer has messed up and he should have ordered 2 x panels for this job, need the middle one too.

          Can you advise how quickly this could be ordered and delivered to us as I have a customer in my ear!! Eeek.

          Thank you


          Louise Bell
          Customer Care Manager
          Show
          Duncan Thomson added a comment - Hi Duncan Hope all is well with you. Our engineer has messed up and he should have ordered 2 x panels for this job, need the middle one too. Can you advise how quickly this could be ordered and delivered to us as I have a customer in my ear!! Eeek. Thank you Louise Bell Customer Care Manager
          Duncan Thomson made changes -
          Attachment Quote sent 2.png [ 385010 ]
          Hide
          Duncan Thomson added a comment -
          2nd quote sent for missing panel
          Show
          Duncan Thomson added a comment - 2nd quote sent for missing panel
          Duncan Thomson made changes -
          Attachment Quote acceptance.png [ 385014 ]
          Duncan Thomson made changes -
          Attachment Parts Ordered 2.png [ 385016 ]
          Hide
          Duncan Thomson added a comment -
          ordered second panel for scl but have put the order ref down as Quot-3859 by mistake
          Show
          Duncan Thomson added a comment - ordered second panel for scl but have put the order ref down as Quot-3859 by mistake
          Hide
          Duncan Thomson added a comment -
          2nd panel received and issued worksheet to be delivered to SCL
          Show
          Duncan Thomson added a comment - 2nd panel received and issued worksheet to be delivered to SCL
          Claire Folland made changes -
          Attachment CCF_001707.pdf [ 388044 ]
          Hide
          Claire Folland added a comment -
          Duncan has delivered to Southern counties 9-8-24 worksheet attached
          Show
          Claire Folland added a comment - Duncan has delivered to Southern counties 9-8-24 worksheet attached
          Hide
          Melanie Woolacott added a comment -
          invoice 491372
          Show
          Melanie Woolacott added a comment - invoice 491372
          Melanie Woolacott made changes -
          Status Parts Dispatched [ 10016 ] Invoiced [ 10013 ]
          Sage_Invoice 491372
          Melanie Woolacott made changes -
          Status Invoiced [ 10013 ] Complete [ 6 ]
          Resolution Completed [ 1 ]
          Hide
          Melanie Woolacott added a comment -
          INVOICE 491372 PAID FOR 25/09/24.
          Show
          Melanie Woolacott added a comment - INVOICE 491372 PAID FOR 25/09/24.
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          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Price quoted Price quoted
          14m 10s 1 Duncan Thomson 18/Apr/24 10:06 PM
          Price quoted Price quoted Submitted Submitted
          12d 23h 10m 1 Duncan Thomson 01/May/24 9:16 PM
          Submitted Submitted Acknowledged Acknowledged
          4s 1 Duncan Thomson 01/May/24 9:16 PM
          Acknowledged Acknowledged Parts ordered Parts ordered
          10m 30s 1 Duncan Thomson 01/May/24 9:27 PM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          48d 16h 27m 1 Claire Folland 19/Jun/24 1:54 PM
          Parts Recieved Parts Recieved Parts Dispatched Parts Dispatched
          8d 21h 47m 1 Claire Folland 28/Jun/24 11:41 AM
          Parts Dispatched Parts Dispatched Invoiced Invoiced
          84d 5h 2m 1 Melanie Woolacott 20/Sep/24 4:44 PM
          Invoiced Invoiced Complete Complete
          3s 1 Melanie Woolacott 20/Sep/24 4:44 PM
          Complete Complete Complete Complete
          579d 10h 13m 43 Today 2:57 AM

            People

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              Dates

              • Created:
                Updated:
                Resolved:
                Parts ordered: