Chargeable Parts
  1. Chargeable Parts
  2. CHARGE-5723

all kitchen and lounge doors are delaminating

        Details

        • Type: Chargeable (6 weeks) Chargeable (6 weeks)
        • Status: Parts on Back Order
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Plot:
          willow walk 26
        • Serial:
          028469h
        • Model:
          bordeaux
        • Year:
          2018
        • Size:
          38x12
        • ID Number:
          SBH015492
        • Status Colour:
          Parts on Back Order Parts on Back Order
        • Stock_Number:
          35056
        • Park_Company:
           Hardwicks Park Limited
        • Park_Postcode:
          OX29 7PZ
        • Park_Contact:
          Nicola Hunt
        • Park_Phone:
          1865300501
        • Park_Email:
          Bob@hardwickparks.co.uk / info@hardwickparks.co.uk
        • Park_Code:
          HARD01
        • Park_Key_Account:
          No
        1. Microsoft Word
          CHARGE-5723.docx
          117 kB
          James Eginton
        2. Microsoft Word
          CHARGE-5723 inc additional panel.docx
          118 kB
          James Eginton
        1. Capture.JPG
          139 kB
        2. Capture.JPG
          136 kB
        3. screenshot-1.png
          35 kB
        4. screenshot-2.png
          90 kB
        5. Screenshot 2025-07-22 104914.png
          112 kB
        6. Screenshot 2025-07-22 104937.png
          100 kB
        7. screenshot-3.png
          133 kB
        8. screenshot-4.png
          72 kB

          Activity

          Ascending order - Click to sort in descending order
          Claire Folland created issue -
          Claire Folland made changes -
          Field Original Value New Value
          Park_Contact Nicola Hunt
          Park_Postcode OX29 7PZ
          Park_Email Bob@hardwickparks.co.uk / info@hardwickparks.co.uk
          Park_Phone 1865300501
          Park_Code HARD01
          Park_Key_Account No
          Park_Address2 Standlake
          Park_City Nr Witmey
          Park_Address Downs Road
          Claire Folland made changes -
          Attachment Capture.JPG [ 383298 ]
          Claire Folland made changes -
          ID Number SBH015492
          Claire Folland made changes -
          Attachment Capture.JPG [ 383299 ]
          Hide
          Permalink
          Claire Folland added a comment -
          received email from park, submitted into swift
          Show
          Claire Folland added a comment - received email from park, submitted into swift
          Claire Folland made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Hide
          Permalink
          Claire Folland added a comment -
          Unfortunatley the warranty for this has expired.
          Show
          Claire Folland added a comment - Unfortunatley the warranty for this has expired.
          Claire Folland made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Claire Folland made changes -
          Status Acknowledged [ 10005 ] Rejected [ 10002 ]
          Hide
          Permalink
          James Eginton added a comment -
          Customer would now like a price for this, parts enquiry submitted on Swift.
          Show
          James Eginton added a comment - Customer would now like a price for this, parts enquiry submitted on Swift.
          James Eginton made changes -
          Attachment screenshot-1.png [ 404052 ]
          James Eginton made changes -
          Project Swift [ 10018 ] Chargeable Parts [ 10030 ]
          Key SWIFT-33721 CHARGE-5723
          Issue Type Kitchen Cupboards (8 Weeks) [ 31 ] Chargeable (6 weeks) [ 14 ]
          Workflow Manufacturers ver 2.2 [ 256677 ] Chargeable Parts ver 2.0 [ 262072 ]
          Status Rejected [ 10002 ] Open [ 1 ]
          Responsibility Manufacturer Attending [ 10045 ]
          Invoice_Received No [ 10860 ]
          Times Scheduled 0
          Hire_or_Retail Retail [ 10251 ]
          Hide
          Permalink
          James Eginton added a comment -
          Email andy.1956@hotmail.co.uk with an update.
          Show
          James Eginton added a comment - Email andy.1956@hotmail.co.uk with an update.
          James Eginton made changes -
          Attachment screenshot-2.png [ 404827 ]
          James Eginton made changes -
          Attachment screenshot-3.png [ 404832 ]
          James Eginton made changes -
          Attachment CHARGE-5723.docx [ 404833 ]
          James Eginton made changes -
          Status Open [ 1 ] Price quoted [ 10014 ]
          Hide
          Permalink
          James Eginton added a comment -
          Quote sent to the customer.
          Show
          James Eginton added a comment - Quote sent to the customer.
          James Eginton made changes -
          Attachment screenshot-4.png [ 405585 ]
          Hide
          Permalink
          James Eginton added a comment -
          Customer called and asked for the panel above the extractor fan to be added, have sent this new quote to customer.
          Show
          James Eginton added a comment - Customer called and asked for the panel above the extractor fan to be added, have sent this new quote to customer.
          James Eginton made changes -
          Attachment CHARGE-5723 inc additional panel.docx [ 405586 ]
          Hide
          Permalink
          Melanie Woolacott added a comment -
          RECEIVED PAYMENT OF £955.03 FROM A WHITE FOR THIS 10/07/2025.
          Show
          Melanie Woolacott added a comment - RECEIVED PAYMENT OF £955.03 FROM A WHITE FOR THIS 10/07/2025.
          James Eginton made changes -
          Attachment Screenshot 2025-07-22 104914.png [ 406150 ]
          Attachment Screenshot 2025-07-22 104937.png [ 406151 ]
          Hide
          Permalink
          James Eginton added a comment -
          Order placed with Swift.
          Show
          James Eginton added a comment - Order placed with Swift.
          James Eginton made changes -
          Status Price quoted [ 10014 ] Submitted [ 10001 ]
          Due Date 01/Aug/24
          James Eginton made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          James Eginton made changes -
          Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
          made changes -
          Status Parts ordered [ 3 ] Parts on Back Order [ 10015 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		2m 48s 1 Claire Folland 06/Jun/24 10:42 AM
          Acknowledged Acknowledged Rejected Rejected
          		2s 1 Claire Folland 01/Aug/24 5:05 PM
          Rejected Rejected Open Open
          		307d 16h 33m 1 James Eginton 05/Jun/25 9:39 AM
          Open Open Price quoted Price quoted
          		19d 3h 44m 1 James Eginton 24/Jun/25 1:23 PM
          Price quoted Price quoted Submitted Submitted
          		27d 21h 36m 1 James Eginton 22/Jul/25 11:00 AM
          Submitted Submitted Acknowledged Acknowledged
          		56d 6h 23m 2 James Eginton 22/Jul/25 11:00 AM
          Acknowledged Acknowledged Parts ordered Parts ordered
          		2s 1 James Eginton 22/Jul/25 11:00 AM
          Parts ordered Parts ordered Parts on Back Order Parts on Back Order
          		106d 10h 9m 1 05/Nov/25 8:10 PM

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              Dates

              • Created:
                Updated: