Good Will
  1. Good Will
  2. GW-1031

exterior light has gone rusty

        Details

        • Type: Lampshades/lights (2 weeks) Lampshades/lights (2 weeks)
        • Status: Awaiting Quote
        • Priority: Over 8 Weeks Over 8 Weeks
        • Resolution: Unresolved
        • Labels:
          None
        • Park_Company:
           Harlyn Sands Holiday Park (Del Add)
        • Park_Code:
          HARL01
        • Park_Postcode:
          PL28 8SQ
        • Park_Email:
          enquiries@harlynsands.co.uk
        • Park_Phone:
          01841 520720
        • Plot:
          260
        • ID Number:
          SBH003329
        • Order No:
          AS9384/5035
        • Model:
          burgundy
        • Stock_Number:
          29144
        • Serial:
          12872h
        • Size:
          28x12
        • Status Colour:
          Awaiting Quote Awaiting Quote
        • Part Number:
          1719188
        1. 23.3.15.jpg
          182 kB
        2. CCF30072015_00014.jpg
          737 kB
        3. screenshot-1.jpg
          119 kB

          Activity

          Ascending order - Click to sort in descending order
          Claire Folland created issue -
          Claire Folland made changes -
          Field Original Value New Value
          Park_Key_Account true
          Park_Postcode PL28 8SQ
          Park_Phone 01841 520720
          Park_Code HARL01
          Park_Address2 Trevose Head
          Park_City Padstow
          Park_Address Lighthouse Road
          Claire Folland made changes -
          Attachment 23.3.15.jpg [ 85821 ]
          made changes -
          Park_Contact
          made changes -
          Park_Email
          made changes -
          Park_Contact
          made changes -
          Park_Email
          made changes -
          Park_Key_Account true Yes
          made changes -
          Park_Contact
          made changes -
          Park_Email
          made changes -
          Park_Key_Account Yes
          Claire Folland made changes -
          ID Number SBH004476
          Claire Folland made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Awaiting Customer {"timeline":{"events":[]},"ongoingSLAData":null,"completeSLAData":[],"metricId":6,"definitionChangeDate":1423667121328,"goalsChangeDate":null,"goalTimeUpdatedDate":null}
          Hide
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          Claire Folland added a comment -
          Checked the swift system, this has never been submitted, submitted claim into swift
          Show
          Claire Folland added a comment - Checked the swift system, this has never been submitted, submitted claim into swift
          Claire Folland made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Hide
          Permalink
          Claire Folland added a comment -
          swift have rejected as the van is out of warranty, will order one as goodwill
          Show
          Claire Folland added a comment - swift have rejected as the van is out of warranty, will order one as goodwill
          Claire Folland made changes -
          Status Acknowledged [ 10005 ] Rejected [ 10002 ]
          Hide
          Permalink
          Claire Folland added a comment -
          checked the swift system, the original is not available, will speak to the park to see if they are happy with a different one
          Show
          Claire Folland added a comment - checked the swift system, the original is not available, will speak to the park to see if they are happy with a different one
          Hide
          Permalink
          Claire Folland added a comment -
          emailed Martyn to see if he will accept a different style of light
          Show
          Claire Folland added a comment - emailed Martyn to see if he will accept a different style of light
          Claire Folland made changes -
          Status Rejected [ 10002 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Claire Folland made changes -
          Resolution Completed [ 1 ]
          Status Resolved [ 5 ] Reopened [ 4 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          This issue is over 8 weeks old
          Show
          Adrienne Barwell (Inactive) added a comment - This issue is over 8 weeks old
          Adrienne Barwell (Inactive) made changes -
          Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
          Claire Folland made changes -
          Project Swift [ 10018 ] Good Will [ 10454 ]
          Key SWIFT-7806 GW-1031
          Workflow Manufacturers ver 2.2 [ 159712 ] Pre-Owned Ver 2.5 [ 164268 ]
          Responsibility Manufacturer Attending [ 10045 ]
          Times Scheduled 0
          Hire_or_Retail Retail [ 10251 ]
          Claire Folland made changes -
          Order No AS9384/5035
          Part Number 1719188
          Claire Folland made changes -
          ID Number SBH004476 SBH003329
          Claire Folland made changes -
          Attachment screenshot-1.jpg [ 94307 ]
          Claire Folland made changes -
          Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
          Claire Folland made changes -
          Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
          Claire Folland made changes -
          Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
          Claire Folland made changes -
          Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
          Hide
          Permalink
          Claire Folland added a comment -
          Martyn will accept a different style of light, ordered light from swift
          Show
          Claire Folland added a comment - Martyn will accept a different style of light, ordered light from swift
          Hide
          Permalink
          Claire Folland added a comment -
          checked the swift system, this is still on order
          Show
          Claire Folland added a comment - checked the swift system, this is still on order
          Hide
          Permalink
          Claire Folland added a comment -
          light is still showing as on order
          Show
          Claire Folland added a comment - light is still showing as on order
          Hide
          Permalink
          Claire Folland added a comment -
          checked the swift system, this is due into them wc 20-7-15
          Show
          Claire Folland added a comment - checked the swift system, this is due into them wc 20-7-15
          Claire Folland made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Plot
          Claire Folland made changes -
          Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
          Hide
          Permalink
          Claire Folland added a comment -
          recieved replacement light on swift delivery, issued worksheet
          Show
          Claire Folland added a comment - recieved replacement light on swift delivery, issued worksheet
          Hide
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          Karen Watson (Inactive) added a comment -
          Called park and advised we would like to attend
          Show
          Karen Watson (Inactive) added a comment - Called park and advised we would like to attend
          Claire Folland made changes -
          Times Scheduled 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Claire Folland made changes -
          Work Scheduled 22/Jul/15
          Hide
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          Karen Watson (Inactive) added a comment -
          Engineer has completed work
          Show
          Karen Watson (Inactive) added a comment - Engineer has completed work
          Karen Watson (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Nikki Milling (Inactive) made changes -
          Attachment CCF30072015_00014.jpg [ 98615 ]
          Nikki Milling (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Hide
          Permalink
          Nikki Milling (Inactive) added a comment -
          Worksheet returned.
          Show
          Nikki Milling (Inactive) added a comment - Worksheet returned.
          Hide
          Permalink
          Ellie W (Inactive) added a comment -
          Invoice received from Swift - adjusted stock on sage and charged to stock number
          Show
          Ellie W (Inactive) added a comment - Invoice received from Swift - adjusted stock on sage and charged to stock number
          made changes -
          Resolution Completed [ 1 ]
          Status Complete [ 6 ] Reopened [ 4 ]
          made changes -
          Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		43d 21h 41m 1 Claire Folland 06/May/15 9:28 AM
          Submitted Submitted Acknowledged Acknowledged
          		7d 44m 1 Claire Folland 13/May/15 10:12 AM
          Acknowledged Acknowledged Rejected Rejected
          		19s 1 Claire Folland 13/May/15 10:12 AM
          Rejected Rejected Resolved Resolved
          		21d 1h 5m 1 Claire Folland 03/Jun/15 11:18 AM
          Resolved Resolved Reopened Reopened
          		2s 1 Claire Folland 03/Jun/15 11:18 AM
          Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
          		3s 1 Claire Folland 17/Jun/15 9:41 AM
          Quotation supplied Quotation supplied Quotation accepted Quotation accepted
          		1s 1 Claire Folland 17/Jun/15 9:41 AM
          Quotation accepted Quotation accepted Parts ordered Parts ordered
          		2s 1 Claire Folland 17/Jun/15 9:41 AM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		30d 1h 33m 1 Claire Folland 17/Jul/15 11:14 AM
          Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
          		3s 1 Claire Folland 17/Jul/15 11:14 AM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		4d 22m 1 Claire Folland 21/Jul/15 11:37 AM
          Engineer Scheduled Engineer Scheduled Resolved Resolved
          		3d 22h 8m 1 Karen Watson (Inactive) 25/Jul/15 9:45 AM
          Resolved Resolved Complete Complete
          		5d 2h 1m 1 Nikki Milling (Inactive) 30/Jul/15 11:47 AM
          Complete Complete Reopened Reopened
          		3879d 6h 54m 1 13/Mar/26 5:42 PM
          Reopened Reopened Awaiting Quote Awaiting Quote
          		13d 22h 22m 2 13/Mar/26 5:42 PM

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              Dates

              • Due:
                Created:
                Updated:
                Work Scheduled: