Details
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Type:
Internal Issues (1 Week)
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Status: Awaiting Quote
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Park_Company:Eden Valley
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Park_Code:EDEN02
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Park_Postcode:PL30 5BU
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Park_Contact:darren
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Park_Email:edenvalleyholidaypark@btconnect.com
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Park_Phone:01208 872277
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ID Number:SBH015177
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Model:burgundy
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Stock_Number:40743
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Serial:042901H
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Size:36x12
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Status Colour:
Awaiting Quote
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | 14. Window by table area- small crack on frame bottom left and black marks on glass (inside) | Window by table area- small crack on frame bottom left and black marks on glass (inside) |
| Attachment | screenshot-1.png [ 377496 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| ID Number | SBH015177 |
Swift have asked for some more details on the cracked window.
• please supply a photo,
• plot number,
• which window is this the dining window?
• Are the black marks between the panes?
Show
Eve Colton (Inactive)
added a comment -
Swift have asked for some more details on the cracked window.
• please supply a photo,
• plot number,
• which window is this the dining window?
• Are the black marks between the panes?
| Status | Submitted [ 10001 ] | Awaiting Customer Info [ 10012 ] |
emailed park for details
Show
Eve Colton (Inactive)
added a comment - emailed park for details
| Attachment | Window.jpg [ 377684 ] |
S/N SG042901H- 2 The Beeches
Attached picture of crack of dining area window behind bench seating (black marks have been cleaned off by us!!)
Attached picture of crack of dining area window behind bench seating (black marks have been cleaned off by us!!)
Show
Eve Colton (Inactive)
added a comment - S/N SG042901H- 2 The Beeches
Attached picture of crack of dining area window behind bench seating (black marks have been cleaned off by us!!)
| Status | Awaiting Customer Info [ 10012 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Rejected [ 10002 ] |
Rejected by swift
Show
Eve Colton (Inactive)
added a comment - Rejected by swift
Park informed
Show
Eve Colton (Inactive)
added a comment - Park informed
| Project | Swift [ 10018 ] | Good Will [ 10454 ] |
| Key | SWIFT-33141 | GW-10412 |
| Workflow | Manufacturers ver 2.2 [ 255091 ] | Pre-Owned Ver 2.5 [ 255950 ] |
| Responsibility | SurfBay Attending [ 10042 ] | |
| Times Scheduled | 0 |
We carry this in stock if you want to create a good-will worksheet for it.
Thanks,
Duncan Thomson
Thanks,
Duncan Thomson
Show
Eve Colton (Inactive)
added a comment - We carry this in stock if you want to create a good-will worksheet for it.
Thanks,
Duncan Thomson
| Status | Rejected [ 10002 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Assignee | Eve Colton [ eve ] | Claire Folland [ claire ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Assignee | Claire Folland [ claire ] | Charleen Sibley [ charleen sibley ] |
Worksheet issued
Show
Eve Colton (Inactive)
added a comment - Worksheet issued
complete by steve 17-5-24
Show
Claire Folland
added a comment - complete by steve 17-5-24
| Times Scheduled | 1 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Assignee | Charleen Sibley [ charleen sibley ] | Eve Colton [ eve ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
1h 46m | 1 | Eve Colton (Inactive) | 13/Mar/24 11:28 AM | |||||
|
1d 21m | 1 | Eve Colton (Inactive) | 14/Mar/24 11:50 AM | |||||
|
34d 3h 32m | 1 | Eve Colton (Inactive) | 17/Apr/24 4:22 PM | |||||
|
3s | 1 | Eve Colton (Inactive) | 17/Apr/24 4:22 PM | |||||
|
3s | 1 | Eve Colton (Inactive) | 17/Apr/24 4:22 PM | |||||
|
7d 16h 55m | 1 | Eve Colton (Inactive) | 25/Apr/24 9:17 AM | |||||
|
2s | 1 | Eve Colton (Inactive) | 25/Apr/24 9:18 AM | |||||
|
2s | 1 | Eve Colton (Inactive) | 25/Apr/24 9:18 AM | |||||
|
5s | 1 | Eve Colton (Inactive) | 25/Apr/24 9:18 AM | |||||
|
10s | 1 | Eve Colton (Inactive) | 25/Apr/24 9:18 AM | |||||
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3s | 1 | Eve Colton (Inactive) | 25/Apr/24 9:18 AM | |||||
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28d 2h 38m | 1 | Claire Folland | 23/May/24 11:56 AM | |||||
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3s | 1 | Claire Folland | 23/May/24 11:56 AM | |||||
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574d 22h 1m | 2 | 19/Dec/25 8:58 AM | ||||||
|
14s | 2 | 19/Dec/25 8:58 AM |
Submitted