Good Will
  1. Good Will
  2. GW-10429

park have just noticed a chip in the en suite toilet bowl (after they placed a do not use toilet wrap on it).

    Details

    • Type: Toilet/Shower (8 Weeks) Toilet/Shower (8 Weeks)
    • Status: Awaiting Quote
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Ladram Bay Holiday Centre
    • Park_Code:
      LADR01
    • Park_Postcode:
      EX9 7BX
    • Park_Email:
      info@ladrambay.co.uk
    • Park_Phone:
      01395 568761
    • Plot:
      D73
    • ID Number:
      W0219509 2230087
    • Model:
      Hamilton
    • Stock_Number:
      41328
    • Serial:
      2230087
    • Size:
      36x12
    • Status Colour:
      Awaiting Quote Awaiting Quote
    1. Capture.JPG
      65 kB
    2. Capture.JPG
      82 kB
    3. Capture.PNG
      198 kB
    4. Capture.PNG
      228 kB
    5. f59 toilet.jpg
      1.42 MB

      Activity

      Claire Folland created issue -
      Claire Folland made changes -
      Field Original Value New Value
      Park_Postcode EX9 7BX
      Park_Email  info@ladrambay.co.uk
      Park_Phone 01395 568761
      Park_Code LADR01
      Park_Key_Account Yes
      Park_Address2 Otterton
      Park_City Nr Budleigh Salterton
      Park_Address Ladram Bay Holiday Centre
      Claire Folland made changes -
      Attachment Capture.PNG [ 380721 ]
      Claire Folland made changes -
      Attachment f59 toilet.jpg [ 380722 ]
      Claire Folland made changes -
      Summary park have just noticed a chip in the en suite toilet bowl (after I placed a do not use toilet wrap on it). park have just noticed a chip in the en suite toilet bowl (after they placed a do not use toilet wrap on it).
      Claire Folland made changes -
      Attachment Capture.PNG [ 380723 ]
      Hide
      Claire Folland added a comment -
      received email from park, submitted into ABI
      Show
      Claire Folland added a comment - received email from park, submitted into ABI
      Claire Folland made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Claire Folland made changes -
      ID Number W0219509
      Claire Folland made changes -
      Attachment Capture.JPG [ 381748 ]
      Claire Folland made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Claire Folland made changes -
      Status Acknowledged [ 10005 ] Rejected [ 10002 ]
      Hide
      Claire Folland added a comment -
      ABI have rejected claim, not picked up on pdi
      Show
      Claire Folland added a comment - ABI have rejected claim, not picked up on pdi
      Claire Folland made changes -
      Project ABI [ 10014 ] Good Will [ 10454 ]
      Key ABI-28626 GW-10429
      Workflow Manufacturers ver 2.2 [ 255999 ] Pre-Owned Ver 2.5 [ 256264 ]
      Responsibility Manufacturer Attending [ 10045 ]
      Times Scheduled 0
      Hire_or_Retail Retail [ 10251 ]
      Hide
      Claire Folland added a comment - - edited
      Lisa is not prepared to accept the rejection, ABI will not move, have asked ABI for a price, matt has agreed for us to supply as goodwill
      Show
      Claire Folland added a comment - - edited Lisa is not prepared to accept the rejection, ABI will not move, have asked ABI for a price, matt has agreed for us to supply as goodwill
      Claire Folland made changes -
      ID Number W0219509 W0219509 2230087
      Claire Folland made changes -
      Status Rejected [ 10002 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Claire Folland made changes -
      Resolution Completed [ 1 ]
      Status Resolved [ 5 ] Reopened [ 4 ]
      Claire Folland made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Claire Folland made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Claire Folland made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Claire Folland made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Claire Folland made changes -
      Attachment Capture.JPG [ 382402 ]
      Hide
      James Eginton added a comment -
      Part has been received, placed on rack and worksheet issued.
      Show
      James Eginton added a comment - Part has been received, placed on rack and worksheet issued.
      James Eginton made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Plot
      James Eginton made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Assignee Claire Folland [ claire ] Charleen Sibley [ charleen sibley ]
      Claire Folland made changes -
      Plot F59 D73
      Hide
      Claire Folland added a comment -
      Complete by Duncan 20-6-24 replaced
      Show
      Claire Folland added a comment - Complete by Duncan 20-6-24 replaced
      Claire Folland made changes -
      Times Scheduled 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Assignee Charleen Sibley [ charleen sibley ] James Eginton [ james ]
      Claire Folland made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Reopened [ 4 ]
      made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      3m 34s 1 Claire Folland 28/Apr/24 2:21 PM
      Submitted Submitted Acknowledged Acknowledged
      15d 19h 53m 1 Claire Folland 14/May/24 10:15 AM
      Acknowledged Acknowledged Rejected Rejected
      2s 1 Claire Folland 14/May/24 10:15 AM
      Rejected Rejected Resolved Resolved
      7d 4h 26m 1 Claire Folland 21/May/24 2:42 PM
      Resolved Resolved Reopened Reopened
      1s 1 Claire Folland 21/May/24 2:42 PM
      Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
      2s 1 Claire Folland 21/May/24 2:42 PM
      Quotation supplied Quotation supplied Quotation accepted Quotation accepted
      1 Claire Folland 21/May/24 2:42 PM
      Quotation accepted Quotation accepted Parts ordered Parts ordered
      1s 1 Claire Folland 21/May/24 2:42 PM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      21d 22h 23m 1 James Eginton 12/Jun/24 1:05 PM
      Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
      4s 1 James Eginton 12/Jun/24 1:05 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      10d 6h 42m 1 Claire Folland 22/Jun/24 7:48 PM
      Engineer Scheduled Engineer Scheduled Resolved Resolved
      11s 1 Claire Folland 22/Jun/24 7:48 PM
      Resolved Resolved Complete Complete
      544d 14h 12m 1 19/Dec/25 9:00 AM
      Complete Complete Reopened Reopened
      1s 1 19/Dec/25 9:00 AM
      Reopened Reopened Awaiting Quote Awaiting Quote
      1h 36m 2 19/Dec/25 10:36 AM

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          Dates

          • Due:
            Created:
            Updated: