Details

    • Type: Bedroom Furniture (8 Weeks) Bedroom Furniture (8 Weeks)
    • Status: Resolved
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Park_Company:
       Porthilly caravan park
    • Park_Code:
      PORT01
    • Park_Postcode:
      PL27 6JX
    • Park_Phone:
      01208 862862 / 07890034489 (Tim's mobile)
    • Plot:
      22
    • ID Number:
      SBH015390/20
    • Model:
      loire
    • Stock_Number:
      41898
    • Serial:
      045012h
    • Size:
      35x12
    • Status Colour:
      Resolved Resolved
    1. Capture.JPG
      85 kB
    2. Capture.JPG
      133 kB
    3. Capture.PNG
      1.36 MB

      Activity

      Claire Folland created issue -
      Claire Folland made changes -
      Field Original Value New Value
      Park_Postcode PL27 6JX
      Park_Phone 01208 862862 / 07890034489 (Tim's mobile)
      Park_Code PORT01
      Park_Key_Account No
      Park_Address2 Rock
      Park_City Wadebridge
      Park_Address Porthilly Caravan Park
      Claire Folland made changes -
      Attachment Capture.PNG [ 381237 ]
      Hide
      Claire Folland added a comment -
      received email from ark, waiting for them to confirm which door this is
      Show
      Claire Folland added a comment - received email from ark, waiting for them to confirm which door this is
      Claire Folland made changes -
      Status Open [ 1 ] Awaiting Customer Info [ 10012 ]
      Claire Folland made changes -
      Summary cupboard door in main bedroom is damaged wardrobe door in main bedroom is damaged
      Claire Folland made changes -
      ID Number SBH015390/20
      Claire Folland made changes -
      Attachment Capture.JPG [ 381466 ]
      Claire Folland made changes -
      Status Awaiting Customer Info [ 10012 ] Submitted [ 10001 ]
      Hide
      Charleen Sibley added a comment -
      HELEN CROFTS: 14/05/2024 10:43:04
      this is out of warranty
      Show
      Charleen Sibley added a comment - HELEN CROFTS: 14/05/2024 10:43:04 this is out of warranty
      Hide
      Charleen Sibley added a comment -
      ordered as good will SBH009518
      Show
      Charleen Sibley added a comment - ordered as good will SBH009518
      Charleen Sibley made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Charleen Sibley made changes -
      Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
      Claire Folland made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Plot
      Claire Folland made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
      Claire Folland made changes -
      Project Swift [ 10018 ] Good Will [ 10454 ]
      Key SWIFT-33519 GW-10443
      Workflow Manufacturers ver 2.2 [ 256134 ] Pre-Owned Ver 2.5 [ 256557 ]
      Responsibility SurfBay Attending [ 10042 ]
      Assignee Adrienne Barwell [ adrienne ] Charleen Sibley [ charleen sibley ]
      Times Scheduled 0
      Hire_or_Retail Hire_fleet [ 10250 ]
      Hide
      Claire Folland added a comment -
      received from swift, labelled and placed on rack, issued worksheet
      Show
      Claire Folland added a comment - received from swift, labelled and placed on rack, issued worksheet
      Claire Folland made changes -
      Attachment Capture.JPG [ 382912 ]
      Hide
      Claire Folland added a comment -
      complete by Duncan, he has advised 1 more door is required, we did this one as goodwill, will wait and see if park chase, this is a hire fleet unit
      Show
      Claire Folland added a comment - complete by Duncan, he has advised 1 more door is required, we did this one as goodwill, will wait and see if park chase, this is a hire fleet unit
      Claire Folland made changes -
      Times Scheduled 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Assignee Charleen Sibley [ charleen sibley ] Claire Folland [ claire ]
      Claire Folland made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Awaiting Customer Info Awaiting Customer Info
      4m 57s 1 Claire Folland 07/May/24 8:28 PM
      Awaiting Customer Info Awaiting Customer Info Submitted Submitted
      2d 16h 13m 1 Claire Folland 10/May/24 12:42 PM
      Submitted Submitted Acknowledged Acknowledged
      4d 2h 28m 1 charleen sibley 14/May/24 3:10 PM
      Acknowledged Acknowledged Parts ordered Parts ordered
      2s 1 charleen sibley 14/May/24 3:10 PM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      16d 19h 21m 1 Claire Folland 31/May/24 10:32 AM
      Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
      1s 1 Claire Folland 31/May/24 10:32 AM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      96d 3h 57m 1 Claire Folland 04/Sep/24 2:30 PM
      Engineer Scheduled Engineer Scheduled Resolved Resolved
      4s 1 Claire Folland 04/Sep/24 2:30 PM

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          Dates

          • Due:
            Created:
            Updated:
            Resolved: