Good Will
  1. Good Will
  2. GW-1045

Chassis has gone rusty again

        Details

        • Type: Chassis (8 Weeks) Chassis (8 Weeks)
        • Status: Awaiting Quote
        • Priority: Agreed Date Agreed Date
        • Resolution: Unresolved
        • Labels:
          None
        • Park_Company:
           Ladram Bay Holiday Centre
        • Park_Code:
          LADR01
        • Park_Postcode:
          EX9 7BX
        • Park_Email:
          info@ladrambay.co.uk
        • Park_Phone:
          01395 568761
        • Plot:
          E14
        • Model:
          Salisbury
        • Stock_Number:
          27564
        • Serial:
          Wb5683/006
        • Size:
          38x12
        • Status Colour:
          Awaiting Quote Awaiting Quote
        • Park:
          Ladram Bay
        • Postcode:
          EX9 7BX

          Description

          Mr And Mrs Parker 01706 376246

            Issue Links

            Same Van

            Chassis (8 Weeks) - WILL-3168 Chassis has gone rusty again

            • Agreed Date - Jobs with Agreed Resolution Date
            • Complete

              Activity

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              Karen Watson (Inactive) added a comment - - edited
              Mr Parker called reporting that Surf Bay agreed to return annually to check chassis.
              Ade confirmed that because Mr Parker had ordered a galvanised chassis and received painted chassis, to avoid client rejecting van Darren agreed to attend to the van annually for the period the whole of the warranty period - As not warranty issue changed to GW.
              Mr Parker reported two other faults - 1) Shower valve that has already been replaced once has gone very very stiff again and is impossible to operate with wet hands & 2) Can feel the springs in the cushions on the settee. I have opened issues for these to show reported but Willerby advised parts warranty expired in 2014.
              Show
              Karen Watson (Inactive) added a comment - - edited Mr Parker called reporting that Surf Bay agreed to return annually to check chassis. Ade confirmed that because Mr Parker had ordered a galvanised chassis and received painted chassis, to avoid client rejecting van Darren agreed to attend to the van annually for the period the whole of the warranty period - As not warranty issue changed to GW. Mr Parker reported two other faults - 1) Shower valve that has already been replaced once has gone very very stiff again and is impossible to operate with wet hands & 2) Can feel the springs in the cushions on the settee. I have opened issues for these to show reported but Willerby advised parts warranty expired in 2014.
              Hide
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              Karen Watson (Inactive) added a comment -
              Assessment sheet issued.
              Show
              Karen Watson (Inactive) added a comment - Assessment sheet issued.
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              Adrienne Barwell (Inactive) added a comment -
              Scheduled 15th July
              Show
              Adrienne Barwell (Inactive) added a comment - Scheduled 15th July
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              Claire Folland added a comment -
              Keith has attended and advised there are rust patches appearing, spoke to Ade, she thinks we agreed to treat the chassis every year
              Show
              Claire Folland added a comment - Keith has attended and advised there are rust patches appearing, spoke to Ade, she thinks we agreed to treat the chassis every year
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              Claire Folland added a comment -
              spoke to Mr Parker, he checked the chassis around Easter time and it looked fine, advised we would check it when we pick up the cushions
              Show
              Claire Folland added a comment - spoke to Mr Parker, he checked the chassis around Easter time and it looked fine, advised we would check it when we pick up the cushions
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              Debbie Bartlett (Inactive) added a comment -
              I have spoken to Claire and we will close this issue as its being redone every year.
              Show
              Debbie Bartlett (Inactive) added a comment - I have spoken to Claire and we will close this issue as its being redone every year.

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