Details
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Type:
Chassis (8 Weeks)
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Status: Awaiting Quote
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Priority:
Agreed Date
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Resolution: Unresolved
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Labels:None
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Park_Company:Ladram Bay Holiday Centre
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Park_Code:LADR01
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Park_Postcode:EX9 7BX
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Park_Email:info@ladrambay.co.uk
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Park_Phone:01395 568761
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Plot:E14
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Model:Salisbury
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Stock_Number:27564
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Serial:Wb5683/006
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Size:38x12
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Status Colour:
Awaiting Quote
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Park:Ladram Bay
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Postcode:EX9 7BX
Description
Mr And Mrs Parker 01706 376246
Issue Links
- Same Van
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WILL-3168
Chassis has gone rusty again
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- Complete
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Activity
| Field | Original Value | New Value |
|---|---|---|
| Manufacturer | Willerby | |
| ID Number | 359210 | |
| Park_Company | Not defined | Ladram Bay Holiday Centre |
| Work Scheduled | 08/Sep/14 |
| Park_Postcode | EX9 7BX | |
| Park_Phone | (01395) 568 761 | |
| Park_Code | LADR01 | |
| Park_Key_Account | Yes | |
| Park_Address2 | Otterton | |
| Park_City | Nr Budleigh Salterton |
| Summary | CLONE - Chassis has gone rusty again | Chassis has gone rusty again |
| Responsibility | Manufacturer Attending [ 10045 ] | SurfBay Attending [ 10042 ] |
| Assignee | Karen Watson [ karenw ] | Claire Folland [ claire ] |
| Due Date | 09/May/14 | 11/Aug/15 |
Assessment sheet issued.
Show
Karen Watson (Inactive)
added a comment - Assessment sheet issued.
| Attachment | Assessment sheet issued..jpg [ 94983 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 1 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
Scheduled 15th July
Show
Adrienne Barwell (Inactive)
added a comment - Scheduled 15th July
| Work Scheduled | 15/Jul/15 |
made changes -
| Park_Email |
made changes -
| Park_Contact |
made changes -
| Park_Key_Account | NoYes | Yes |
made changes -
| Park_Key_Account | NoYes | Yes |
Keith has attended and advised there are rust patches appearing, spoke to Ade, she thinks we agreed to treat the chassis every year
Show
Claire Folland
added a comment - Keith has attended and advised there are rust patches appearing, spoke to Ade, she thinks we agreed to treat the chassis every year
spoke to Mr Parker, he checked the chassis around Easter time and it looked fine, advised we would check it when we pick up the cushions
Show
Claire Folland
added a comment - spoke to Mr Parker, he checked the chassis around Easter time and it looked fine, advised we would check it when we pick up the cushions
I have spoken to Claire and we will close this issue as its being redone every year.
Show
Debbie Bartlett (Inactive)
added a comment - I have spoken to Claire and we will close this issue as its being redone every year.
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
26m 51s | 1 | Karen Watson (Inactive) | 23/Jun/15 1:13 PM | |||||
|
55m 3s | 1 | Karen Watson (Inactive) | 23/Jun/15 2:08 PM | |||||
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1s | 1 | Karen Watson (Inactive) | 23/Jun/15 2:08 PM | |||||
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6s | 1 | Karen Watson (Inactive) | 23/Jun/15 2:08 PM | |||||
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2s | 1 | Karen Watson (Inactive) | 23/Jun/15 2:08 PM | |||||
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2s | 1 | Karen Watson (Inactive) | 23/Jun/15 2:08 PM | |||||
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17d 1h 39m | 1 | Adrienne Barwell (Inactive) | 10/Jul/15 3:47 PM | |||||
|
249d 23h 18m | 1 | debbieb | 16/Mar/16 2:06 PM | |||||
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1s | 1 | debbieb | 16/Mar/16 2:06 PM | |||||
|
3359d 19h 43m | 1 | 28/May/25 10:49 AM | ||||||
|
204d 4h 32m | 1 | 18/Dec/25 2:21 PM | ||||||
|
84d 14h 15m | 1 | 13/Mar/26 4:37 AM |
Ade confirmed that because Mr Parker had ordered a galvanised chassis and received painted chassis, to avoid client rejecting van Darren agreed to attend to the van annually for the period the whole of the warranty period - As not warranty issue changed to GW.
Mr Parker reported two other faults - 1) Shower valve that has already been replaced once has gone very very stiff again and is impossible to operate with wet hands & 2) Can feel the springs in the cushions on the settee. I have opened issues for these to show reported but Willerby advised parts warranty expired in 2014.