Good Will
  1. Good Will
  2. GW-10546

The toilet seat clip / fixing at rear of toilet has snapped off

        Details

        • Type: Toilet/Shower (8 Weeks) Toilet/Shower (8 Weeks)
        • Status: Awaiting Quote
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Park_Company:
           Woolacombe Bay Holiday Village
        • Park_Code:
          WOOL03
        • Park_Postcode:
          EX34 7AH
        • Park_Phone:
          01271870221
        • ID Number:
          W0220814
        • Order No:
          152076
        • Model:
          derwent wcf
        • Stock_Number:
          41527
        • Serial:
          2280108
        • Size:
          38x12
        • Status Colour:
          Awaiting Quote Awaiting Quote

          Description

          The toilet seats / clips aren't sturdy enough for our disabled guests as they're breaking when getting onto the toilet.
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            Activity

            Ascending order - Click to sort in descending order
            Claire Folland created issue -
            Claire Folland made changes -
            Field Original Value New Value
            Park_Postcode EX34 7AH
            Park_Phone 01271870221
            Park_Code WOOL03
            Park_Key_Account Yes
            Park_Address2 Sandy Lane
            Park_City Woolacombe
            Park_Address Woolacombe Bay Holiday Village
            Claire Folland made changes -
            Attachment Capture.PNG [ 382682 ]
            Claire Folland made changes -
            Attachment Capture.PNG [ 382683 ]
            Hide
            Permalink
            Claire Folland added a comment -
            received email from park, submitted into ABI
            Show
            Claire Folland added a comment - received email from park, submitted into ABI
            Claire Folland made changes -
            Status Open [ 1 ] Submitted [ 10001 ]
            Claire Folland made changes -
            ID Number W0220814
            Claire Folland made changes -
            Attachment Capture.JPG [ 382794 ]
            Claire Folland made changes -
            Status Submitted [ 10001 ] Acknowledged [ 10005 ]
            Claire Folland made changes -
            Status Acknowledged [ 10005 ] Rejected [ 10002 ]
            Hide
            Permalink
            Claire Folland added a comment -
            ABI have rejected, damages not covered under warranty
            Show
            Claire Folland added a comment - ABI have rejected, damages not covered under warranty
            Hide
            Permalink
            Claire Folland added a comment -
            emailed ABI for a price for Darren
            Show
            Claire Folland added a comment - emailed ABI for a price for Darren
            Claire Folland made changes -
            Attachment Capture.JPG [ 384345 ]
            Hide
            Permalink
            Claire Folland added a comment -
            emailed price from ABI to Darren just in case he needs it whilst i am away
            Show
            Claire Folland added a comment - emailed price from ABI to Darren just in case he needs it whilst i am away
            Claire Folland made changes -
            Status Rejected [ 10002 ] Resolved [ 5 ]
            Resolution Completed [ 1 ]
            Claire Folland made changes -
            Resolution Completed [ 1 ]
            Status Resolved [ 5 ] Reopened [ 4 ]
            Claire Folland made changes -
            Project ABI [ 10014 ] Good Will [ 10454 ]
            Key ABI-28777 GW-10546
            Workflow Manufacturers ver 2.2 [ 256513 ] Pre-Owned Ver 2.5 [ 257501 ]
            Responsibility Manufacturer Attending [ 10045 ]
            Times Scheduled 0
            Hire_or_Retail Hire_fleet [ 10250 ]
            Claire Folland made changes -
            Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
            Hide
            Permalink
            Claire Folland added a comment -
            spoke to Darren as park are chasing, ordered with ABI, i did put on the email Dean is hoping to cover the cost
            Show
            Claire Folland added a comment - spoke to Darren as park are chasing, ordered with ABI, i did put on the email Dean is hoping to cover the cost
            Hide
            Permalink
            Claire Folland added a comment -
            Hi
             
            Please see attached order acknowledgement/confirmation of FOC replacement.
             
            Please report any damages within 48hrs from delivery.
             
            4 week factory shutdown starting week commencing 26/07.
            Delays may occur.
             
            Kind Regards,
            Kassidy Phung
            Parts & Chargeables
             
            ABI (UK) Limited, Swinemoor Lane, Beverley, East Riding of Yorkshire, HU17 0LJ
            Tel: 01482 862976 |Fax: 01482 887009
            Show
            Claire Folland added a comment - Hi   Please see attached order acknowledgement/confirmation of FOC replacement.   Please report any damages within 48hrs from delivery.   4 week factory shutdown starting week commencing 26/07. Delays may occur.   Kind Regards, Kassidy Phung Parts & Chargeables   ABI (UK) Limited, Swinemoor Lane, Beverley, East Riding of Yorkshire, HU17 0LJ Tel: 01482 862976 |Fax: 01482 887009
            Claire Folland made changes -
            Order No 152076
            Claire Folland made changes -
            Attachment Capture.JPG [ 386624 ]
            Claire Folland made changes -
            Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
            Claire Folland made changes -
            Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
            Claire Folland made changes -
            Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
            Duncan Thomson made changes -
            Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
            Plot
            Parts From? Supplier [ 10021 ]
            Duncan Thomson made changes -
            Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
            Assignee Claire Folland [ claire ] Charleen Sibley [ charleen sibley ]
            Hide
            Permalink
            Duncan Thomson added a comment -
            seat arrived and issued worksheet to drop off
            Show
            Duncan Thomson added a comment - seat arrived and issued worksheet to drop off
            Hide
            Permalink
            Claire Folland added a comment -
            Duncan delivered to site 14-8-24
            Show
            Claire Folland added a comment - Duncan delivered to site 14-8-24
            Claire Folland made changes -
            Times Scheduled 1
            Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
            Assignee Charleen Sibley [ charleen sibley ] Duncan Thomson [ duncan ]
            Claire Folland made changes -
            Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
            Resolution Completed [ 1 ]
            made changes -
            Resolution Completed [ 1 ]
            Status Resolved [ 5 ] Reopened [ 4 ]
            made changes -
            Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Submitted Submitted
            		3m 23s 1 Claire Folland 27/May/24 9:10 PM
            Submitted Submitted Acknowledged Acknowledged
            		17h 55m 1 Claire Folland 28/May/24 3:05 PM
            Acknowledged Acknowledged Rejected Rejected
            		2s 1 Claire Folland 28/May/24 3:05 PM
            Rejected Rejected Resolved Resolved
            		50d 19h 29m 1 Claire Folland 18/Jul/24 10:35 AM
            Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
            		6d 5h 27m 1 Claire Folland 24/Jul/24 4:04 PM
            Quotation supplied Quotation supplied Quotation accepted Quotation accepted
            		1s 1 Claire Folland 24/Jul/24 4:04 PM
            Quotation accepted Quotation accepted Parts ordered Parts ordered
            		2s 1 Claire Folland 24/Jul/24 4:04 PM
            Parts ordered Parts ordered Parts Recieved Parts Recieved
            		14d 51m 1 Duncan Thomson 07/Aug/24 4:56 PM
            Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
            		7s 1 Duncan Thomson 07/Aug/24 4:56 PM
            Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
            		14d 3h 10m 1 Claire Folland 21/Aug/24 8:06 PM
            Engineer Scheduled Engineer Scheduled Resolved Resolved
            		10s 1 Claire Folland 21/Aug/24 8:07 PM
            Resolved Resolved Reopened Reopened
            		484d 13h 57m 2 19/Dec/25 9:04 AM
            Reopened Reopened Awaiting Quote Awaiting Quote
            		1m 51s 2 19/Dec/25 9:05 AM

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                  Created:
                  Updated: