Details
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Type:
Small Fittings (8 Weeks)
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Status: Engineer Scheduled
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Park_Company:Trewince Farm Holiday Park
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Park_Code:TREW02
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Park_Postcode:PL27 7RL
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Park_Email:enquiries@trewincefarm-holidaypark.co.uk
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Park_Phone:01208 812830
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Plot:78
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ID Number:SBH015412/60
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Order No:SBH009657
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Model:moselle lodge
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Stock_Number:32492
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Serial:022268h
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Size:40x13
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Status Colour:
Engineer Scheduled
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - main bedroom mirror delaminating | en-suite mirror delaminating |
| Attachment | Capture.JPG [ 381701 ] |
| ID Number | SBH015412/60 |
| Attachment | Capture.JPG [ 381704 ] |
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Claire Folland
added a comment -
Permalink
received email from customer, submitted into swift
Show
Claire Folland
added a comment - received email from customer, submitted into swift
| Status | Open [ 1 ] | Submitted [ 10001 ] |
RACHAEL MIDGLEY: 13/05/2024 15:59:00
The warranty on this van has expired.
The warranty on this van has expired.
Show
Charleen Sibley
added a comment - RACHAEL MIDGLEY: 13/05/2024 15:59:00
The warranty on this van has expired.
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Rejected [ 10002 ] |
| Project | Swift [ 10018 ] | Good Will [ 10454 ] |
| Key | SWIFT-33563 | GW-10548 |
| Workflow | Manufacturers ver 2.2 [ 256249 ] | Pre-Owned Ver 2.5 [ 257544 ] |
| Responsibility | SurfBay Attending [ 10042 ] | |
| Times Scheduled | 0 | |
| Hire_or_Retail | Retail [ 10251 ] |
| Order No | SBH009657 |
| Attachment | Capture.JPG [ 386400 ] |
| Status | Rejected [ 10002 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
customer has phoned and emailed chasing this, she has advised she has reported several times before warranty ran out, ordered as goodwill
Show
Claire Folland
added a comment - customer has phoned and emailed chasing this, she has advised she has reported several times before warranty ran out, ordered as goodwill
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
mirror arrived and worksheet issued
Show
Duncan Thomson
added a comment - mirror arrived and worksheet issued
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot | ||
| PRN | 1725842 mirror 510x635 4 holes | |
| Parts in | 07/Aug/24 4:15 PM | |
| Parts From? | Supplier [ 10021 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Assignee | Claire Folland [ claire ] | Charleen Sibley [ charleen sibley ] |
made changes -
| Times Scheduled | 1 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Assignee | Charleen Sibley [ charleen sibley ] | Duncan Thomson [ duncan ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
7m 47s | 1 | Claire Folland | 13/May/24 3:37 PM | |||||
|
1d 7m | 1 | charleen sibley | 14/May/24 3:45 PM | |||||
|
2s | 1 | charleen sibley | 14/May/24 3:45 PM | |||||
|
65d 21h 24m | 1 | Claire Folland | 19/Jul/24 1:10 PM | |||||
|
1s | 1 | Claire Folland | 19/Jul/24 1:10 PM | |||||
|
45s | 1 | Claire Folland | 19/Jul/24 1:10 PM | |||||
|
2s | 1 | Claire Folland | 19/Jul/24 1:10 PM | |||||
|
1 | Claire Folland | 19/Jul/24 1:10 PM | ||||||
|
2s | 1 | Claire Folland | 19/Jul/24 1:10 PM | |||||
|
19d 3h 5m | 1 | Duncan Thomson | 07/Aug/24 4:16 PM | |||||
|
4s | 1 | Duncan Thomson | 07/Aug/24 4:16 PM | |||||
|
285d 16h 26m | 1 | 20/May/25 8:43 AM |
