Details

    • Type: Small Fittings (8 Weeks) Small Fittings (8 Weeks)
    • Status: Parts ordered
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Trewince Farm Holiday Park
    • Park_Code:
      TREW02
    • Park_Postcode:
      PL27 7RL
    • Park_Email:
      enquiries@trewincefarm-holidaypark.co.uk
    • Park_Phone:
      01208 812830
    • Plot:
      78
    • ID Number:
      SBH015412/60
    • Order No:
      SBH009657
    • Model:
      moselle lodge
    • Stock_Number:
      32492
    • Serial:
      022268h
    • Size:
      40x13
    • Status Colour:
      Parts ordered Parts ordered
    1. Capture.JPG
      107 kB
    2. Capture.JPG
      120 kB
    3. Capture.JPG
      37 kB

      Activity

      Claire Folland created issue -
      Claire Folland made changes -
      Field Original Value New Value
      Summary CLONE - shower room mirrors delaminating main bedroom mirror delaminating
      Claire Folland made changes -
      Attachment Capture.JPG [ 381700 ]
      Claire Folland made changes -
      ID Number SBH015412/60
      Claire Folland made changes -
      Attachment Capture.JPG [ 381703 ]
      Hide
      Claire Folland added a comment -
      received email from customer, submitted into swift
      Show
      Claire Folland added a comment - received email from customer, submitted into swift
      Claire Folland made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Hide
      Charleen Sibley added a comment -
      RACHAEL MIDGLEY: 13/05/2024 15:59:00
      The warranty on this van has expired.
      Show
      Charleen Sibley added a comment - RACHAEL MIDGLEY: 13/05/2024 15:59:00 The warranty on this van has expired.
      Charleen Sibley made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Charleen Sibley made changes -
      Status Acknowledged [ 10005 ] Rejected [ 10002 ]
      Claire Folland made changes -
      Project Swift [ 10018 ] Good Will [ 10454 ]
      Key SWIFT-33562 GW-10549
      Workflow Manufacturers ver 2.2 [ 256248 ] Pre-Owned Ver 2.5 [ 257545 ]
      Responsibility SurfBay Attending [ 10042 ]
      Times Scheduled 0
      Hire_or_Retail Retail [ 10251 ]
      Claire Folland made changes -
      Order No SBH009657
      Claire Folland made changes -
      Attachment Capture.JPG [ 386401 ]
      Claire Folland made changes -
      Status Rejected [ 10002 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Claire Folland made changes -
      Resolution Completed [ 1 ]
      Status Resolved [ 5 ] Reopened [ 4 ]
      Hide
      Claire Folland added a comment -
      customer has phoned and emailed chasing this, she has advised she has reported several times before warranty ran out, ordered as goodwill
      Show
      Claire Folland added a comment - customer has phoned and emailed chasing this, she has advised she has reported several times before warranty ran out, ordered as goodwill
      Claire Folland made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Claire Folland made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Claire Folland made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Claire Folland made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      8m 6s 1 Claire Folland 13/May/24 3:37 PM
      Submitted Submitted Acknowledged Acknowledged
      1d 7m 1 charleen sibley 14/May/24 3:45 PM
      Acknowledged Acknowledged Rejected Rejected
      2s 1 charleen sibley 14/May/24 3:45 PM
      Rejected Rejected Resolved Resolved
      65d 21h 24m 1 Claire Folland 19/Jul/24 1:10 PM
      Resolved Resolved Reopened Reopened
      1s 1 Claire Folland 19/Jul/24 1:10 PM
      Reopened Reopened Awaiting Quote Awaiting Quote
      51s 1 Claire Folland 19/Jul/24 1:11 PM
      Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
      2s 1 Claire Folland 19/Jul/24 1:11 PM
      Quotation supplied Quotation supplied Quotation accepted Quotation accepted
      1 Claire Folland 19/Jul/24 1:11 PM
      Quotation accepted Quotation accepted Parts ordered Parts ordered
      1s 1 Claire Folland 19/Jul/24 1:11 PM

        People

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          Dates

          • Due:
            Created:
            Updated: