Good Will
  1. Good Will
  2. GW-10562

customer has issue with main door, top hinge is not fitted correctly

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Resolved
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Park_Company:
           Treyarnon Bay Caravan Park Ltd
        • Park_Code:
          TREY01
        • Park_Postcode:
          PL28 8JP
        • Park_Email:
          admin@treyarnonbayholidays.co.uk
        • Park_Phone:
          01841 520681 // 01841 520653
        • Plot:
          A42
        • ID Number:
          59235
        • Model:
          Sapphire
        • Stock_Number:
          33881
        • Serial:
          AT015350/08
        • Size:
          38x12
        • Status Colour:
          Resolved Resolved
        • Additional Contact Details:
          Nick 07977711859
        1. Capture.JPG
          165 kB
        2. Capture.PNG
          234 kB

          Activity

          Ascending order - Click to sort in descending order
          Hide
          Permalink
          Claire Folland added a comment -
          reported by customer over the phone, submitted into atlas
          Show
          Claire Folland added a comment - reported by customer over the phone, submitted into atlas
          Hide
          Permalink
          Claire Folland added a comment -
          rejected van out of warranty, updated park
          Show
          Claire Folland added a comment - rejected van out of warranty, updated park
          Hide
          Permalink
          Claire Folland added a comment -
          spoke to customer, he would like us to come and quote to put the door right, issued assessment sheet
          Show
          Claire Folland added a comment - spoke to customer, he would like us to come and quote to put the door right, issued assessment sheet
          Hide
          Permalink
          Claire Folland added a comment -
          Mr Carey 07977711859
          Show
          Claire Folland added a comment - Mr Carey 07977711859
          Hide
          Permalink
          Duncan Thomson added a comment -
          Claire has spoken with the customer and we have agreed to fix/replace the top hinge as good will - ordered new hinge from Arleigh
          Show
          Duncan Thomson added a comment - Claire has spoken with the customer and we have agreed to fix/replace the top hinge as good will - ordered new hinge from Arleigh
          Hide
          Permalink
          Duncan Thomson added a comment -
          hinge arrived and placed on rack and issued a worksheet
          Show
          Duncan Thomson added a comment - hinge arrived and placed on rack and issued a worksheet
          Hide
          Permalink
          Claire Folland added a comment - - edited
          complete by steve 15-8-24. spoke to customer, they are happy with the door
          Show
          Claire Folland added a comment - - edited complete by steve 15-8-24. spoke to customer, they are happy with the door

            People

            • Watchers:
              0 Start watching this issue

              Dates

              • Due:
                Created:
                Updated:
                Resolved:
                Parts in: