Details
-
Type:
Blinds (8 Weeks)
-
Status: Awaiting Quote
-
Priority:
Normal
-
Resolution: Unresolved
-
Labels:None
-
Park_Company:Mother Ivey's Bay Holiday Park
-
Park_Code:MOTH01
-
Park_Postcode:PL28 8SL
-
Park_Email:paulw@motheriveysbay.com
-
Park_Phone:01841 520990
-
Plot:182
-
ID Number:W0223376 153920
-
Model:beverley
-
Stock_Number:41416
-
Serial:1971415
-
Size:36x12
-
Status Colour:
Awaiting Quote
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - Front door handle externally is tarnished | Ensuite blind, one of the slatts damaged |
| Issue Type | Ext Doors & Windows (4 weeks) [ 4 ] | Blinds (8 Weeks) [ 28 ] |
| Attachment | Capture.JPG [ 386550 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| ID Number | W0223376 |
| Attachment | Capture.JPG [ 387216 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Rejected [ 10002 ] |
rejected, not picked up on pdi, emailed park as i do not want to tell the customer it has been rejected
Show
Claire Folland
added a comment - rejected, not picked up on pdi, emailed park as i do not want to tell the customer it has been rejected
emailed ABI asking for a price
Show
Claire Folland
added a comment - emailed ABI asking for a price
| Status | Rejected [ 10002 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| ID Number | W0223376 | W0223376 153920 |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Attachment | Capture.PNG [ 392431 ] |
Blind and mirror have arrived (mirror case is gw-10638, have put this as completed.)
Both labelled and placed by rack, worksheet issued.
Both labelled and placed by rack, worksheet issued.
Show
James Eginton
added a comment - Blind and mirror have arrived (mirror case is gw-10638, have put this as completed.)
Both labelled and placed by rack, worksheet issued.
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Assignee | Claire Folland [ claire ] | Charleen Sibley [ charleen sibley ] |
steve attended 5-1-25, en-suite blind wrong type sent, he could not see any damage, sanded edge of blind, looks fine
Show
Claire Folland
added a comment - steve attended 5-1-25, en-suite blind wrong type sent, he could not see any damage, sanded edge of blind, looks fine
| Times Scheduled | 1 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Assignee | Charleen Sibley [ charleen sibley ] | James Eginton [ james ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
made changes -
| Status | Resolved [ 5 ] | Complete [ 6 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
60d 5h 52m | 1 | Claire Folland | 23/Jul/24 4:22 PM | |||||
|
12d 20h 9m | 1 | Claire Folland | 05/Aug/24 12:32 PM | |||||
|
2s | 1 | Claire Folland | 05/Aug/24 12:32 PM | |||||
|
108d 2h 46m | 1 | Claire Folland | 21/Nov/24 2:18 PM | |||||
|
2s | 1 | Claire Folland | 21/Nov/24 2:18 PM | |||||
|
1s | 1 | Claire Folland | 21/Nov/24 2:18 PM | |||||
|
1s | 1 | Claire Folland | 21/Nov/24 2:18 PM | |||||
|
31d 20h 46m | 1 | James Eginton | 23/Dec/24 11:05 AM | |||||
|
3s | 1 | James Eginton | 23/Dec/24 11:05 AM | |||||
|
94d 2h 51m | 1 | Claire Folland | 27/Mar/25 1:56 PM | |||||
|
2s | 1 | Claire Folland | 27/Mar/25 1:57 PM | |||||
|
228d 1h 3m | 2 | 10/Nov/25 3:00 PM | ||||||
|
9s | 2 | 10/Nov/25 3:00 PM | ||||||
|
16s | 2 | 10/Nov/25 3:00 PM |
I am not sure if you need to report this to the park rather than him or not but he called.
Kind Regards
customer has already spoken to ABI and been advised they do not have any of these issues, advised customer they did not go through on the portal ( park had not sent photos,) advised i would submit them today for him, he would like me to give him a call when we know when an engineer is attending,
Park have now sent photos, submitted into ABI