Good Will
  1. Good Will
  2. GW-10759

pdi reports bedroom 3 door, customer feels the door has been fitted the wrong way round

    Details

    • Type: Internal Doors (8 Weeks) Internal Doors (8 Weeks)
    • Status: Awaiting Quote
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Trewiston Farm Caravan Park
    • Park_Code:
      TREW04
    • Park_Postcode:
      PL27 6PX
    • Park_Email:
      trewistonfarm@btinternet.com
    • Park_Phone:
      01208863205
    • Plot:
      25 new field
    • ID Number:
      SBH016274
    • Model:
      torronto
    • Stock_Number:
      42288
    • Serial:
      046673h
    • Size:
      43x20
    • Status Colour:
      Awaiting Quote Awaiting Quote

      Activity

      Claire Folland created issue -
      Claire Folland made changes -
      Field Original Value New Value
      Summary CLONE - twin bedroom door, customer feels the door has been fitted the wrong way round pdi reports bedroom 3 door, customer feels the door has been fitted the wrong way round
      Claire Folland made changes -
      Status Open [ 1 ] Awaiting Customer Info [ 10012 ]
      Claire Folland made changes -
      ID Number SBH016274
      Hide
      Claire Folland added a comment -
      picked up on pdi, submitted into swift for them to attend
      Show
      Claire Folland added a comment - picked up on pdi, submitted into swift for them to attend
      Hide
      Claire Folland added a comment -
      Hi Claire.

      Yes the doors have been put back to the specification we found online and we clarified with Neil that this was what he wanted.

      The gap on the carpet now is actually hallway side, I believe it’s that side of the door strip meaning possibly a new hallway/ lounge carpet. Neil is currently down so once he’s gone back home, I will pop in to take some photos for you to see.

      Many thanks
      Sarah
      Show
      Claire Folland added a comment - Hi Claire. Yes the doors have been put back to the specification we found online and we clarified with Neil that this was what he wanted. The gap on the carpet now is actually hallway side, I believe it’s that side of the door strip meaning possibly a new hallway/ lounge carpet. Neil is currently down so once he’s gone back home, I will pop in to take some photos for you to see. Many thanks Sarah
      Hide
      Claire Folland added a comment -
      Hey Claire

       Sorry for delay in getting back to you, been one of those days....
       Yes unfortunately I am going to leave you with this being we double checked with Surfbay 1st Claire, I think Sam checked with Matt as well before phoning us back to advise.
       Any problems let me know

      Dave
      Show
      Claire Folland added a comment - Hey Claire  Sorry for delay in getting back to you, been one of those days....  Yes unfortunately I am going to leave you with this being we double checked with Surfbay 1st Claire, I think Sam checked with Matt as well before phoning us back to advise.  Any problems let me know Dave
      Claire Folland made changes -
      Project Swift [ 10018 ] Good Will [ 10454 ]
      Key SWIFT-35285 GW-10759
      Workflow Manufacturers ver 2.2 [ 261520 ] Pre-Owned Ver 2.5 [ 262123 ]
      Status Awaiting Customer Info [ 10012 ] Awaiting Quote [ 10006 ]
      Responsibility Manufacturer Attending [ 10045 ]
      Times Scheduled 0
      Hire_or_Retail Retail [ 10251 ]
      Hide
      Claire Folland added a comment -
      Yarn has been to have a look and advised we can just replace the bedroom carpets, submitted parts enquiry into swift asking what quantity i need to order
      Show
      Claire Folland added a comment - Yarn has been to have a look and advised we can just replace the bedroom carpets, submitted parts enquiry into swift asking what quantity i need to order
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Awaiting Customer Info Awaiting Customer Info
      23m 59s 1 Claire Folland 06/May/25 3:49 PM
      Awaiting Customer Info Awaiting Customer Info Awaiting Quote Awaiting Quote
      34d 18h 5m 1 Claire Folland 10/Jun/25 9:55 AM

        People

        • Assignee:
          Claire Folland
          Reporter:
          Claire Folland
          Participants:
        • Watchers:
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          Dates

          • Due:
            Created:
            Updated: