Details
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Type:
Internal Doors (8 Weeks)
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Status: Engineer Scheduled
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Park_Company:Trewiston Farm Caravan Park
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Park_Code:TREW04
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Park_Postcode:PL27 6PX
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Park_Email:trewistonfarm@btinternet.com
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Park_Phone:01208863205
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Plot:25 new field
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ID Number:SBH016274 SBH010148
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Model:torronto
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Stock_Number:42288
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Serial:046673h
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Size:43x20
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Status Colour:
Engineer Scheduled
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - pdi reports velux pole is missing to open skylight | twin bedroom door, customer feels the door has been fitted the wrong way round |
| Issue Type | Missing items (4 weeks) [ 16 ] | Internal Doors (8 Weeks) [ 29 ] |
| Status | Open [ 1 ] | Awaiting Customer Info [ 10012 ] |
| ID Number | SBH016274 |
Hide
Claire Folland
added a comment -
Permalink
picked up on pdi, submitted into swift for them to attend
Show
Claire Folland
added a comment - picked up on pdi, submitted into swift for them to attend
| Status | Awaiting Customer Info [ 10012 ] | Submitted [ 10001 ] |
Hi Claire.
Yes the doors have been put back to the specification we found online and we clarified with Neil that this was what he wanted.
The gap on the carpet now is actually hallway side, I believe it’s that side of the door strip meaning possibly a new hallway/ lounge carpet. Neil is currently down so once he’s gone back home, I will pop in to take some photos for you to see.
Many thanks
Sarah
Yes the doors have been put back to the specification we found online and we clarified with Neil that this was what he wanted.
The gap on the carpet now is actually hallway side, I believe it’s that side of the door strip meaning possibly a new hallway/ lounge carpet. Neil is currently down so once he’s gone back home, I will pop in to take some photos for you to see.
Many thanks
Sarah
Show
Claire Folland
added a comment - Hi Claire.
Yes the doors have been put back to the specification we found online and we clarified with Neil that this was what he wanted.
The gap on the carpet now is actually hallway side, I believe it’s that side of the door strip meaning possibly a new hallway/ lounge carpet. Neil is currently down so once he’s gone back home, I will pop in to take some photos for you to see.
Many thanks
Sarah
Hey Claire
Sorry for delay in getting back to you, been one of those days....
Yes unfortunately I am going to leave you with this being we double checked with Surfbay 1st Claire, I think Sam checked with Matt as well before phoning us back to advise.
Any problems let me know
Dave
Sorry for delay in getting back to you, been one of those days....
Yes unfortunately I am going to leave you with this being we double checked with Surfbay 1st Claire, I think Sam checked with Matt as well before phoning us back to advise.
Any problems let me know
Dave
Show
Claire Folland
added a comment - Hey Claire
Sorry for delay in getting back to you, been one of those days....
Yes unfortunately I am going to leave you with this being we double checked with Surfbay 1st Claire, I think Sam checked with Matt as well before phoning us back to advise.
Any problems let me know
Dave
| Project | Swift [ 10018 ] | Good Will [ 10454 ] |
| Key | SWIFT-35284 | GW-10760 |
| Workflow | Manufacturers ver 2.2 [ 261519 ] | Pre-Owned Ver 2.5 [ 262124 ] |
| Status | Submitted [ 10001 ] | Awaiting Quote [ 10006 ] |
| Responsibility | Manufacturer Attending [ 10045 ] | |
| Times Scheduled | 0 | |
| Hire_or_Retail | Retail [ 10251 ] |
Yarn has been to have a look and advised we can just replace the bedroom carpets, submitted parts enquiry into swift asking what quantity i need to order
Show
Claire Folland
added a comment - Yarn has been to have a look and advised we can just replace the bedroom carpets, submitted parts enquiry into swift asking what quantity i need to order
| Attachment | Screenshot 2025-06-19 144901.png [ 404639 ] |
| ID Number | SBH016274 | SBH016274 SBH010148 |
| Attachment | Screenshot 2025-06-19 145102.png [ 404640 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
ordered carpet
Show
Claire Folland
added a comment - ordered carpet
received carpet, issued worksheet
Show
Claire Folland
added a comment - received carpet, issued worksheet
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Assignee | Claire Folland [ claire ] | Charleen Sibley [ charleen sibley ] |
| Attachment | Screenshot 2025-07-31 110132.png [ 406509 ] |
made changes -
| Times Scheduled | 1 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Assignee | Charleen Sibley [ charleen sibley ] | Claire Folland [ claire ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
25m 15s | 1 | Claire Folland | 06/May/25 3:50 PM | |||||
|
20m 12s | 1 | Claire Folland | 06/May/25 4:10 PM | |||||
|
34d 17h 45m | 1 | Claire Folland | 10/Jun/25 9:55 AM | |||||
|
9d 4h 55m | 1 | Claire Folland | 19/Jun/25 2:51 PM | |||||
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1 | Claire Folland | 19/Jun/25 2:51 PM | ||||||
|
2s | 1 | Claire Folland | 19/Jun/25 2:51 PM | |||||
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41d 20h 3m | 1 | Claire Folland | 31/Jul/25 10:54 AM | |||||
|
4s | 1 | Claire Folland | 31/Jul/25 10:54 AM | |||||
|
97d 4h 20m | 1 | 05/Nov/25 2:15 PM |
