Good Will
  1. Good Will
  2. GW-10766

Incorrect bargeboard received, have ordered new as goodwill

    Details

    • Type: Gutters/Downpipes/Corner Cappings (8 Weeks) Gutters/Downpipes/Corner Cappings (8 Weeks)
    • Status: Awaiting Quote
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Meadow Lakes
    • Park_Code:
      MEAD08
    • Park_Postcode:
      PL26 7JG
    • Park_Phone:
      1726882540
    • ID Number:
      SBH009224 SBH009776
    • Model:
      moselle lodge
    • Stock_Number:
      40403
    • Serial:
      040790h
    • Size:
      40x13
    • Status Colour:
      Awaiting Quote Awaiting Quote
    1. CCF_000100.pdf
      374 kB
      James Eginton
    1. screenshot-1.png
      94 kB
    2. screenshot-2.png
      50 kB
    3. screenshot-3.png
      21 kB

      Activity

      James Eginton created issue -
      James Eginton made changes -
      Field Original Value New Value
      Project Chargeable Parts [ 10030 ] Good Will [ 10454 ]
      Key CHARGE-5736 GW-10766
      Issue Type Chargeable (6 weeks) [ 14 ] Gutters/Downpipes/Corner Cappings (8 Weeks) [ 25 ]
      Workflow Chargeable Parts ver 2.0 [ 262240 ] Pre-Owned Ver 2.5 [ 262241 ]
      Status Open [ 1 ] Awaiting Quote [ 10006 ]
      Invoice_Received No [ 10860 ]
      Sage_Invoice 492019 OINV-000056
      James Eginton made changes -
      Attachment screenshot-1.png [ 404645 ]
      James Eginton made changes -
      Attachment screenshot-2.png [ 404646 ]
      Hide
      James Eginton added a comment - - edited
      In relation to case CHARGE-5169, Swift have rejected that it is their fault as picking error, because of the time frame taken to report (Delivered to us last year, Venturer returned to us in May.

      Have ordered bargeboard as goodwill.
      Show
      James Eginton added a comment - - edited In relation to case CHARGE-5169 , Swift have rejected that it is their fault as picking error, because of the time frame taken to report (Delivered to us last year, Venturer returned to us in May. Have ordered bargeboard as goodwill.
      Hide
      James Eginton added a comment -
      Nick - Venturer 07425262589

      info@venturertransport.com
      Show
      James Eginton added a comment - Nick - Venturer 07425262589 info@venturertransport.com
      Hide
      James Eginton added a comment -
      New bargeboard received, emailed venturer with the details.
      Show
      James Eginton added a comment - New bargeboard received, emailed venturer with the details.
      James Eginton made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      James Eginton made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      James Eginton made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      James Eginton made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Assignee James Eginton [ james ] Claire Folland [ claire ]
      Plot
      James Eginton made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Assignee Claire Folland [ claire ] Charleen Sibley [ charleen sibley ]
      James Eginton made changes -
      Attachment screenshot-3.png [ 406714 ]
      Hide
      James Eginton added a comment -
      Venturer have picked up the bargeboard this morning.
      Show
      James Eginton added a comment - Venturer have picked up the bargeboard this morning.
      James Eginton made changes -
      Attachment CCF_000100.pdf [ 407320 ]
      James Eginton made changes -
      Times Scheduled 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Assignee Charleen Sibley [ charleen sibley ] James Eginton [ james ]
      James Eginton made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      James Eginton made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      James Eginton made changes -
      Status Complete [ 6 ] Complete [ 6 ]
      made changes -
      Status Complete [ 6 ] Complete [ 6 ]
      made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Reopened [ 4 ]
      made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Awaiting Quote Awaiting Quote
      34s 1 James Eginton 20/Jun/25 9:17 AM
      Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
      47d 3h 53m 1 James Eginton 06/Aug/25 1:10 PM
      Quotation supplied Quotation supplied Quotation accepted Quotation accepted
      1s 1 James Eginton 06/Aug/25 1:10 PM
      Quotation accepted Quotation accepted Parts ordered Parts ordered
      2s 1 James Eginton 06/Aug/25 1:10 PM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      2s 1 James Eginton 06/Aug/25 1:10 PM
      Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
      3s 1 James Eginton 06/Aug/25 1:10 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      16d 1h 13m 1 James Eginton 22/Aug/25 2:23 PM
      Engineer Scheduled Engineer Scheduled Resolved Resolved
      3s 1 James Eginton 22/Aug/25 2:23 PM
      Resolved Resolved Complete Complete
      3s 1 James Eginton 22/Aug/25 2:23 PM
      Complete Complete Complete Complete
      82d 20h 35m 2 13/Nov/25 9:58 AM
      Complete Complete Reopened Reopened
      11s 1 13/Nov/25 9:58 AM
      Reopened Reopened Awaiting Quote Awaiting Quote
      10s 1 13/Nov/25 9:58 AM

        People

        • Assignee:
          James Eginton
          Reporter:
          James Eginton
          Participants:
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          Dates

          • Due:
            Created:
            Updated: