Good Will
  1. Good Will
  2. GW-10789

we've scuffed and bumped a panel on a 28 x 12 Coworth on our yard

    Details

    • Type: Exterior Panels (8 Weeks) Exterior Panels (8 Weeks)
    • Status: Awaiting Quote
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Country View Holiday Park
    • Park_Code:
      COUN01
    • Park_Postcode:
      BS22 9UJ
    • Park_Email:
      giles.moroney@btconnect.com
    • Park_Phone:
      01934627595 / Giles: 07881 785807
    • Plot:
      showground
    • Model:
      coworth
    • Stock_Number:
      42521
    • Serial:
      2012932
    • Size:
      28x12
    • Status Colour:
      Awaiting Quote Awaiting Quote

      Description

      Front bottom right:
      It's not sold yet but there are no more at factory so I'll need to get it sorted sometime. Can you log it please and we'll proceed when I sell it.
      ( unless SD can sort this type of thing ??)
      Stock 42521
      1. ORDER 157356.docx
        19 kB
        Duncan Thomson
      2. QUOTE 73521.docx
        19 kB
        Duncan Thomson
      1. IMG_7754.jpg
        61 kB
      2. IMG_7755.jpg
        336 kB
      3. IMG_7756.jpg
        169 kB
      4. IMG_7757.jpg
        118 kB
      5. IMG_7758.jpg
        80 kB
      6. Parts Ordered.png
        82 kB
      7. Quote acceptance.png
        84 kB
      8. Screenshot 2025-07-10 100735.png
        193 kB
      9. Screenshot 2025-07-10 101203.png
        130 kB

        Activity

        Claire Folland created issue -
        Claire Folland made changes -
        Field Original Value New Value
        Park_Postcode TA8 2RP
        Park_Phone 01278 751171
        Park_Code ..
        Park_Key_Account No
        Park_Address2 Weston Road
        Park_City Brean
        Park_Address Surf Bay Leisure (Brean)
        Claire Folland made changes -
        Attachment Screenshot 2025-07-10 100735.png [ 405630 ]
        Claire Folland made changes -
        Stock_Number 42521
        Claire Folland made changes -
        Description Front bottom right:
        It's not sold yet but there are no more at factory so I'll need to get it sorted sometime. Can you log it please and we'll proceed when I sell it.
        ( unless SD can sort this type of thing ??)
        Stock 42521
        Claire Folland made changes -
        Attachment Screenshot 2025-07-10 101203.png [ 405631 ]
        Hide
        Claire Folland added a comment -
        Hi Claire,

        Can you do an assessment sheet for this one for when one of us are up next time.

        Thanks,
        Duncan Thomson
         
        Customer Care Engineer
        Insurance Quotes & Chargeable Repairs
         
        Show
        Claire Folland added a comment - Hi Claire, Can you do an assessment sheet for this one for when one of us are up next time. Thanks, Duncan Thomson   Customer Care Engineer Insurance Quotes & Chargeable Repairs  
        Claire Folland made changes -
        Status Open [ 1 ] Assessment Sheet Issued [ 10549 ]
        Assignee Claire Folland [ claire ] Charleen Sibley [ charleen sibley ]
        Duncan Thomson made changes -
        Attachment IMG_7754.jpg [ 405974 ]
        Attachment IMG_7755.jpg [ 405975 ]
        Attachment IMG_7756.jpg [ 405976 ]
        Attachment IMG_7757.jpg [ 405977 ]
        Attachment IMG_7758.jpg [ 405978 ]
        Duncan Thomson made changes -
        Attachment QUOTE 73521.docx [ 406140 ]
        Hide
        Duncan Thomson added a comment -
        ABI Price of panel is £363.00
        Show
        Duncan Thomson added a comment - ABI Price of panel is £363.00
        Duncan Thomson made changes -
        Attachment Quote acceptance.png [ 406217 ]
        Duncan Thomson made changes -
        Status Assessment Sheet Issued [ 10549 ] Engineer Assessment Scheduled [ 10048 ]
        Assignee Charleen Sibley [ charleen sibley ] Claire Folland [ claire ]
        Plot
        Duncan Thomson made changes -
        Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
        Duncan Thomson made changes -
        Project Quotes [ 10020 ] Good Will [ 10454 ]
        Key QUOT-4169 GW-10789
        Workflow Quotes ver 3.1 [ 262498 ] Pre-Owned Ver 2.5 [ 262650 ]
        Quote outcome None [ 12253 ]
        Duncan Thomson made changes -
        Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
        Manufacturer ABI
        Duncan Thomson made changes -
        Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
        Duncan Thomson made changes -
        Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
        Duncan Thomson made changes -
        Attachment Parts Ordered.png [ 406218 ]
        Duncan Thomson made changes -
        Attachment ORDER 157356.docx [ 406336 ]
        Hide
        Duncan Thomson added a comment -
        parts on order with ABI
        Show
        Duncan Thomson added a comment - parts on order with ABI
        Claire Folland made changes -
        Park_Company Surf Bay Leisure (Brean) Country View Holiday Park
        Claire Folland made changes -
        Park_Postcode TA8 2RP BS22 9UJ
        Park_Email giles.moroney@btconnect.com
        Park_Phone 01278 751171 01934627595 / Giles: 07881 785807
        Park_Code .. COUN01
        Park_Key_Account No Yes
        Park_Address2 Weston Road Sand Bay
        Park_City Brean Western Super Mare
        Park_Address Surf Bay Leisure (Brean) Country View Holiday Park
        Hide
        Claire Folland added a comment -
        Hi,
        Just to let you know the 28 x 12 Coworth Deluxe that I had here that needed the panel repair and lino repair has now gone over to Country View, if you could let all concerned know.

        Kind Regards

        Ryan Kirk
        Area Sales Manager
        Somerset & Dorset

        07831 719540
        Show
        Claire Folland added a comment - Hi, Just to let you know the 28 x 12 Coworth Deluxe that I had here that needed the panel repair and lino repair has now gone over to Country View, if you could let all concerned know. Kind Regards Ryan Kirk Area Sales Manager Somerset & Dorset 07831 719540
        James Eginton made changes -
        Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
        Plot
        James Eginton made changes -
        Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
        Assignee Claire Folland [ claire ] Charleen Sibley [ charleen sibley ]
        James Eginton made changes -
        Assignee Charleen Sibley [ charleen sibley ] James Eginton [ james ]
        Hide
        James Eginton added a comment -
        Part received, placed on rack and worksheet issued.
        Show
        James Eginton added a comment - Part received, placed on rack and worksheet issued.
        made changes -
        Times Scheduled 1
        Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
        Hide
        Duncan Thomson added a comment -
        Completed by DT & SW 10-10-25
        Show
        Duncan Thomson added a comment - Completed by DT & SW 10-10-25
        Duncan Thomson made changes -
        Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
        Resolution Completed [ 1 ]
        Duncan Thomson made changes -
        Status Resolved [ 5 ] Complete [ 6 ]
        made changes -
        Status Complete [ 6 ] Complete [ 6 ]
        made changes -
        Resolution Completed [ 1 ]
        Status Complete [ 6 ] Reopened [ 4 ]
        made changes -
        Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open Assessment Sheet Issued Assessment Sheet Issued
        8m 18s 1 Claire Folland 10/Jul/25 10:14 AM
        Assessment Sheet Issued Assessment Sheet Issued Engineer Assessment Scheduled Engineer Assessment Scheduled
        12d 11h 54m 1 Duncan Thomson 22/Jul/25 10:09 PM
        Engineer Assessment Scheduled Engineer Assessment Scheduled Awaiting Quote Awaiting Quote
        5s 1 Duncan Thomson 22/Jul/25 10:09 PM
        Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
        1m 32s 1 Duncan Thomson 22/Jul/25 10:11 PM
        Quotation supplied Quotation supplied Quotation accepted Quotation accepted
        2s 1 Duncan Thomson 22/Jul/25 10:11 PM
        Quotation accepted Quotation accepted Parts ordered Parts ordered
        3m 11s 1 Duncan Thomson 22/Jul/25 10:14 PM
        Parts ordered Parts ordered Parts Recieved Parts Recieved
        65d 18h 16m 1 James Eginton 26/Sep/25 4:30 PM
        Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
        4s 1 James Eginton 26/Sep/25 4:30 PM
        Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
        39d 22h 34m 1 05/Nov/25 2:04 PM
        Engineer Scheduled Engineer Scheduled Resolved Resolved
        5d 2h 11m 1 Duncan Thomson 10/Nov/25 4:15 PM
        Resolved Resolved Complete Complete
        6s 1 Duncan Thomson 10/Nov/25 4:15 PM
        Complete Complete Complete Complete
        39d 17h 14m 1 20/Dec/25 9:30 AM
        Complete Complete Reopened Reopened
        1s 1 20/Dec/25 9:30 AM
        Reopened Reopened Awaiting Quote Awaiting Quote
        7s 1 20/Dec/25 9:30 AM

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            Dates

            • Created:
              Updated: