Details
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Type:
Ext Doors & Windows (4 weeks)
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Status: Awaiting Quote
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Park_Company:Country View Holiday Park
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Park_Code:COUN01
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Park_Postcode:BS22 9UJ
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Park_Email:giles.moroney@btconnect.com
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Park_Phone:01934627595 / Giles: 07881 785807
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Plot:53
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ID Number:SBH016017
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Model:loire
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Stock_Number:41567
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Serial:044090h
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Size:35x12
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Status Colour:
Awaiting Quote
Description
Whilst i have you i have a front door that needs adjusting on a unit just out of warranty that i need you to sort out, can you pop in when passing and do the work and bill me accordingly
Activity
| Field | Original Value | New Value |
|---|---|---|
| Project | Swift [ 10018 ] | Good Will [ 10454 ] |
| Key | SWIFT-35986 | GW-10815 |
| Issue Type | Boiler (2 Weeks) [ 21 ] | Ext Doors & Windows (4 weeks) [ 4 ] |
| Workflow | Manufacturers ver 2.2 [ 263389 ] | Pre-Owned Ver 2.5 [ 263390 ] |
| Status | Open [ 1 ] | Awaiting Quote [ 10006 ] |
| Responsibility | Manufacturer Attending [ 10045 ] | |
| Times Scheduled | 0 | |
| Hire_or_Retail | Retail [ 10251 ] |
| Description |
Hi,
The clients have just come into the office to report that the boiler pressure has dropped to zero I have been over and there is a leak on one of the pipes under the caravan, and if you attempt to top up the boiler water/antifreeze pours out of a pipe under the van Given the heating system is full of antifreeze and shouldnt be drained off I assume this should be covered under the warranty?? Many thanks Giles |
| Description | Whilst i have you i have a front door that needs adjusting on a unit just out of warranty that i need you to sort out, can you pop in when passing and do the work and bill me accordingly |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |