Good Will
  1. Good Will
  2. GW-10831

Bedroom 2 has a hole in the carpet fibres - park querying original rejection

    Details

    • Type: Carpets and vinyls (8 weeks) Carpets and vinyls (8 weeks)
    • Status: Parts ordered
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Treyarnon Bay Caravan Park Ltd
    • Park_Code:
      TREY01
    • Park_Postcode:
      PL28 8JP
    • Park_Email:
      admin@treyarnonbayholidays.co.uk
    • Park_Phone:
      01841 520681 // 01841 520653
    • Plot:
      A22
    • ID Number:
      W0234106
    • Model:
      Keswick
    • Stock_Number:
      41317
    • Serial:
      2150772
    • Size:
      36x12
    • Status Colour:
      Parts ordered Parts ordered
    1. screenshot-1.png
      166 kB
    2. screenshot-2.png
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    3. Screenshot 2025-10-28 123232.png
      1017 kB
    4. Screenshot 2025-10-28 125331.png
      25 kB
    5. Screenshot 2025-10-28 125750.png
      73 kB
    6. Screenshot 2026-01-30 155727.png
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    7. Screenshot 2026-01-30 155733.png
      39 kB
    8. Screenshot 2026-01-30 155744.png
      44 kB
    9. screenshot-3.png
      41 kB

      Activity

      James Eginton created issue -
      Hide
      James Eginton added a comment -
      Submitted a new claim to ABI for this, advising that the issue was caused from original ABI visit.
      Show
      James Eginton added a comment - Submitted a new claim to ABI for this, advising that the issue was caused from original ABI visit.
      James Eginton made changes -
      Field Original Value New Value
      Attachment Screenshot 2025-10-28 123232.png [ 409357 ]
      Attachment Screenshot 2025-10-28 125331.png [ 409358 ]
      Attachment Screenshot 2025-10-28 125750.png [ 409359 ]
      James Eginton made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      James Eginton made changes -
      Attachment screenshot-1.png [ 411820 ]
      Hide
      James Eginton added a comment -
      Rejected by ABI, customer not backing down until it is sorted.

      John W has advised for this to be completed as GW, as wants to keep the park happy.

      Have ordered parts with ABI, Jorgen will then fit.
      Show
      James Eginton added a comment - Rejected by ABI, customer not backing down until it is sorted. John W has advised for this to be completed as GW, as wants to keep the park happy. Have ordered parts with ABI, Jorgen will then fit.
      James Eginton made changes -
      Project ABI [ 10014 ] Good Will [ 10454 ]
      Key ABI-31020 GW-10831
      Issue Type Internal Issues (1 Week) [ 17 ] Carpets and vinyls (8 weeks) [ 13 ]
      Workflow Manufacturers ver 2.2 [ 263499 ] Pre-Owned Ver 2.5 [ 264148 ]
      Status Submitted [ 10001 ] Awaiting Quote [ 10006 ]
      Responsibility Manufacturer Attending [ 10045 ]
      Times Scheduled 0
      Hire_or_Retail Retail [ 10251 ]
      James Eginton made changes -
      Attachment Screenshot 2026-01-30 155727.png [ 411899 ]
      Attachment Screenshot 2026-01-30 155733.png [ 411900 ]
      Attachment Screenshot 2026-01-30 155744.png [ 411901 ]
      James Eginton made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      James Eginton made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      James Eginton made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      James Eginton made changes -
      Attachment screenshot-2.png [ 412094 ]
      James Eginton made changes -
      Attachment screenshot-3.png [ 412095 ]
      Hide
      James Eginton added a comment -
      Order confirmed with ABI.
      Show
      James Eginton added a comment - Order confirmed with ABI.
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      43s 1 James Eginton 28/Oct/25 12:59 PM
      Submitted Submitted Awaiting Quote Awaiting Quote
      94d 2h 56m 1 James Eginton 30/Jan/26 3:56 PM
      Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
      1m 43s 1 James Eginton 30/Jan/26 3:58 PM
      Quotation supplied Quotation supplied Quotation accepted Quotation accepted
      1s 1 James Eginton 30/Jan/26 3:58 PM
      Quotation accepted Quotation accepted Parts ordered Parts ordered
      3s 1 James Eginton 30/Jan/26 3:58 PM

        People

        • Assignee:
          James Eginton
          Reporter:
          James Eginton
          Participants:
        • Watchers:
          0 Start watching this issue

          Dates

          • Due:
            Created:
            Updated: