Details
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Type:
Panel/Plinth Heater & Fires (4 Weeks)
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Status: Complete
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Priority:
Over 8 Weeks
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Resolution: Completed
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Labels:None
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Park_Company:Not defined
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Plot:2
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ID Number:092502
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Order No:AS8554/5035
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Model:sunningdale
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Stock_Number:28896
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Serial:1630549
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Size:36x12
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Status Colour:
Complete
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Park:Tanglewood
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Postcode:BH16 6JY
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - the main entrance door handles are badly chipped | centre panel on fire dents on rhs |
| Issue Type | Ext Doors & Windows (4 weeks) [ 4 ] | Panel/Plinth Heater & Fires (4 Weeks) [ 23 ] |
| Attachment | 10.3.14.jpg [ 56663 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Rejected [ 10002 ] |
| Attachment | 13.3.14 ABI ACK.jpg [ 57021 ] |
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Adrienne Barwell (Inactive)
added a comment -
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This has been rejected because it was not picked up on the original pdi
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Adrienne Barwell (Inactive)
added a comment - This has been rejected because it was not picked up on the original pdi
The pdi was carried out on 23.3.13 this is over a year ago
Show
Adrienne Barwell (Inactive)
added a comment - The pdi was carried out on 23.3.13 this is over a year ago
I have spoken to Darren he would like us to go ahead and order this part as a goodwill issue
Show
Adrienne Barwell (Inactive)
added a comment - I have spoken to Darren he would like us to go ahead and order this part as a goodwill issue
| Status | Rejected [ 10002 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
| Attachment | 13.3.14 price request.jpg [ 57022 ] |
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
price requested
Show
Adrienne Barwell (Inactive)
added a comment - price requested
| Attachment | 1630549.pdf [ 57027 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
quote received and accepted
parts on order
parts on order
Show
Adrienne Barwell (Inactive)
added a comment - quote received and accepted
parts on order
| Attachment | 13.3.14 order request.jpg [ 57028 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Order No | AS8554/5035 | |
| ID Number | 092502 |
| Attachment | ACK W0000380.pdf [ 57103 ] |
| Attachment | ACK W0000380.pdf [ 57103 ] |
| Attachment | 13.3.14 order ack.pdf [ 57105 ] |
| Priority | Normal [ 21 ] | Over 6 Weeks [ 27 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Parts in | 25/Apr/14 10:29 AM |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
parts received, issued worksheet
Show
Claire Folland
added a comment - parts received, issued worksheet
| Priority | Over 6 Weeks [ 27 ] | Over 8 Weeks [ 25 ] |
invoice received £76.25
Show
Adrienne Barwell (Inactive)
added a comment - invoice received £76.25
| Assignee | Claire Folland [ claire ] | Adrienne Barwell [ adrienne ] |
| Assignee | Adrienne Barwell [ adrienne ] | Maureen Hooper [ maureenh ] |
Emailed Ade via JIRA asking if anything further required on this issue
Show
Maureen Hooper (Inactive)
added a comment - Emailed Ade via JIRA asking if anything further required on this issue
| Assignee | Maureen Hooper [ maureenh ] | Claire Folland [ claire ] |
tried to call Tina at the park, no answer will try again
Show
Claire Folland
added a comment - tried to call Tina at the park, no answer will try again
tried to call Tina again, still no answer
Show
Claire Folland
added a comment - tried to call Tina again, still no answer
| Times Scheduled | 1 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
spoke to Tina, she has advised she spoken to the customer and this is complete
Show
Claire Folland
added a comment - spoke to Tina, she has advised she spoken to the customer and this is complete
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Pre-Owned Ver 2.0 [ 103965 ] | Pre-Owned Ver 2.5 [ 113525 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
4m 52s | 1 | Claire Folland | 10/Mar/14 11:19 AM | |||||
|
2d 21h 21m | 1 | Adrienne Barwell (Inactive) | 13/Mar/14 8:40 AM | |||||
|
4s | 1 | Adrienne Barwell (Inactive) | 13/Mar/14 8:40 AM | |||||
|
14m 22s | 1 | Adrienne Barwell (Inactive) | 13/Mar/14 8:55 AM | |||||
|
3s | 1 | Adrienne Barwell (Inactive) | 13/Mar/14 8:55 AM | |||||
|
6m 8s | 1 | Adrienne Barwell (Inactive) | 13/Mar/14 9:01 AM | |||||
|
1h 31m | 1 | Adrienne Barwell (Inactive) | 13/Mar/14 10:32 AM | |||||
|
1s | 1 | Adrienne Barwell (Inactive) | 13/Mar/14 10:32 AM | |||||
|
4h 10m | 1 | Adrienne Barwell (Inactive) | 13/Mar/14 2:43 PM | |||||
|
42d 17h 45m | 1 | Claire Folland | 25/Apr/14 9:29 AM | |||||
|
4s | 1 | Claire Folland | 25/Apr/14 9:29 AM | |||||
|
154d 1h 1m | 1 | Claire Folland | 26/Sep/14 10:30 AM | |||||
|
1m 14s | 1 | Claire Folland | 26/Sep/14 10:32 AM | |||||
|
7s | 2 | Claire Folland | 26/Sep/14 10:32 AM |
